10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
7,224 miles

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« Read the previous 20 complaints

problem #58

Jan 152023

Cherokee

  • miles
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.

- Riddle, OR, USA

problem #57

Dec 012021

Cherokee

  • miles
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.

- Stamford, CT, USA

problem #56

Nov 282022

Cherokee

  • miles
Brake Booster leak. Yes safety could have been at risk if I didn-??t take it to the dealer myself since there was NO notifications saying there was a problem. I took it in because brake was stiff and car wouldn-??t start when cold outside. This was confirmed at Chrysler dealership it was a leaky brake booster. Car is only a 2019 with 20,000 miles. Dealership wants to charge me $1295! Also had to take this car in on the same day because stop/start wasn-??t working properly & dealership told me I needed new sensor for $365. This shouldn-??t be happening to a 2019 with 20,000 miles. Please look into it and let me know if this brake booster can be put on the recall list so I can recoup my hard earned money back. Thank you!

- Troy, MI, USA

problem #55

Nov 152022

Cherokee

  • miles
The electronic parking brake error system keeps coming on while I am driving. The warning lights come on for no apparent reason. Once, when I was about to start up, and about to drive, the parking brake slammed on violently. This has not happened while I am driving. Just the error and warning lights have come on while driving. The dashboard engine light comes on. I get an error P0973. Shift Solenoid A Control Circuit Low.

- Sparks Glencoe, MD, USA

problem #54

Jun 202022

Cherokee

  • miles
When originally took car home brakes would like skip, as though you had hit patch of ice and not stop, slip to stop. Took it in twice to dealer Nothing found wrong. I gave up. Around 25k still doing same but worse stopping ability. I took to fix it shelby twp mi they did inspection and said rotors on all 4 wheels were warped missing spots, like it had been skipping and eating tge rotors the pads had a good 30 percent life left. They had me replace all 4 pads and rotors June 20 2022.a weeks later I notice same skipping sliding not stopping correctly like metal grindingwhen stopping randomly.Less then 1.5 months later they replace front rotors and pads same problem. Shop is now wanting to replace calipers and more. Less then 35k. No accident trying to avoid looking to see recalls

- Clinton Township, MI, USA

problem #53

Aug 022022

Cherokee

  • miles
When stopped at a light, the light turned green, the parking break engaged and the car shut off. The car behind me almost rear-ended me. After waiting a minute I put the car in park and tried to start the car again. I had to put the gas pedal to the floor to get the car to start and not stall out. This has happened on multiple occasions. I took the car to the dealer and learned that I had a motor with faulty rings and was given a new motor, however this problem has still persisted. The driver side door also accumulates water. Enough water to hear when making a turn.

- Holiday, FL, USA

problem #52

Aug 032022

Cherokee

  • miles
The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.

- Virginia Beach, VA, USA

problem #51

Jul 142022

Cherokee

  • miles
Multiple times when moving the Jeep Cherokee in the driveway suddenly the parking brake engages by itself. Parking brake engages when in reverse backing up or after backing up then putting in drive. This happens never touching the emergency brake switch. The emergency engages on its own. I can turn off(disable) the emergency brake after it automatically engages. This has happened multiple times over the last 3 years after new purchase.

- Cary, NC, USA

problem #50

Jun 152021

Cherokee

  • 41,000 miles
The contact called on behalf of her son who owns a 2019 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shut down. The contact waited a few moments and then restarted the vehicle. There was no warning light illuminated. The contact also stated that the instrument panel was blank. Additionally, the brakes would lock while depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

- Midwest City, OK, USA

problem #49

Apr 282022

Cherokee

  • miles
Vehicle is a 2019 Jeep Cherokee Trailhawk with approx. 23k miles as of 4/28. A NH state inspection failed on 4/28/22 at 3 PM due to front rotors being "very delaminated and pitted" and front brake pads wearing unevenly as a result of the rotor delamination. In the months prior to inspection, stop time/distance was noticeably increased, and light pulsing could be felt when coming to a stop. An appointment to replace the rotors and brakes was made for 4/29/22 at 10 AM. Approximately 1 hour after the inspection, the vehicles in front of me came to an abrupt stop due to an intersection ahead. I was not able to stop in time and hit the vehicle in front of me, which was at a stop. That vehicle then lurched forward and hit the vehicle in front of it. After impact, the front upper and lower airbags deployed very slowly, but did not fully inflate. The radiator cracked as a result of the collision, as coolant began leaking from the vehicle and the vehicle began to smoke prior to me turning it off. There was extensive damage to the lower front bumper and hood, as well as mild damage to the quarter panels. Further damage is unknown at this time, as the vehicle was towed and is being assessed for repairs. No other persons involved in the crash were injured. I have sustained very mild bruising of my left knee from the steering column, soreness in the back of my neck and upper back, soreness in my right hip, and a very mild chemical burn in my throat (presumably from the airbag powder).

- Merrimack, NH, USA

problem #48

Oct 212021

Cherokee

  • 15,500 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving downhill at approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that an excessive amount of pressure on the brake pedal was needed before the vehicle came to a stop. The contact took the vehicle to the dealer who diagnosed that there was excessive rust on the rotors. The contact was informed that the rotors, calipers, and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,500.

- Fairfield Bay, AR, USA

problem #47

Aug 082021

Cherokee

  • miles
My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.

- Lubbock , TX, USA

problem #46

Dec 162020

Cherokee

  • 30,000 miles
Coming up on red light I attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.

- Richmond, TX, USA

problem #45

Nov 132020

Cherokee

  • 58,000 miles
This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.

- Inverness, FL, USA

problem #44

Oct 192020

Cherokee

  • 31,000 miles
The vehicle has had this issue 3X over the past year. The first incident occurred when the car was put in reverse and was moving in a busy parking lot, the emergency brake came on and immediately halted the car. When turned off it turned back on and when put in break and turned off it went off and was able to be driven. The next incident the car was in drive and in motion on a city street, when the emergency brake came on and the car came to an abrupt halt from 15 mph to 0. I put the car in park and turned it off and on again and it drove ok. The 3rd incident the car was being driven in a busy intersection of a city street, when the E brake came on and the car immediately halted. We turned the brake off and looked up and it still wouldn't move, but all of the lights were on including the headlight brights. It stated on the dash to put the car in neutral and other lights were on as well. We put the car in park and turned the engine off and then tried to restart it. It wouldn't start. We sat for 10 seconds and then restarted it and turned the brights off and then the car drove ok.

- Sandy, UT, USA

problem #43

Sep 212020

Cherokee

  • miles
I suspect that someone is taking over my car using the obd2 port. I was at an appointment on Monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after U turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans md. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale Maryland, 8767 philadelphia rd suite C, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on Wednesday and was fired on a Tuesday. This happened on July 27. And still, I suspect that they are still finding ways to sabotage my vehicle.

- Owings Mills, MD, USA

problem #42

Sep 082020

Cherokee

  • 20,847 miles
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and I had to come to a complete stop and put it in park to restart.

- Ochlocknee, GA, USA

problem #41

Jul 282020

Cherokee

  • 15,500 miles
2019 Jeep Cherokee 4X4 latitude with 15500 miles..brake pedal pulsating when stopping..front rotors warped bad..dealer replaced front pads and rotors

- Mundelein, IL, USA

problem #40

Jul 272020

Cherokee

  • 37,000 miles
2019 Jeep Cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park. Called 3 different Jeep dealers who told me they can't diagnose it unless the check engine light is in and that I should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a V6. I hope I live through replicating the experience so I can call the dealer to be told they can't/won't figure out what's wrong.

- Johnstown, CO, USA

problem #39

Jul 122020

Cherokee 6-cyl

  • miles
On 7/12/2020. My 2019, Jeep Cherokee latitude 4X4. The electrical system engaged the emergency brakes and when I attempted to disengage the system re-engineering and vehicle can not move due to this. And I don't know why and how safe this my be if it happened on the road? need to fix this

- Chicago, IL, USA

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