The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake pads were squeaking while driving at undisclosed speeds. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was taken to an independent mechanic and the contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that grinding sound continued while driving. The vehicle was taken back to an independent mechanic and the contact was informed that the caliper bolts were missing. Additionally, the Tire Center informed the contact that the front brake pads needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 84,000. The VIN was not available.

- Veedersburg, IN, USA

When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed on the brakes and said parking brake again on the screen. The car does have rear collision warning, however it does not brake automatically. Incident is not able to be reproduced and was inspected by a Jeep dealership which found no issues. Car does not show any additional symptoms.

- Wendell, NC, USA

This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day... The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!

- Columbus, OH, USA

The emergency parking brake locked up once while I was moving, on ice, and today I went to move the car and it would not disengage making the car unmovable. I tried all of the online suggestions to disengage it but none worked. I had to have it towed by AAA.

- New York, NY, USA

My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.

- Valrico, FL, USA

Car leaks water especially when parking and braking. Coolant always go low. No help from the dealership. This started with very low mileage. I have on it now 68k and it is low again.

- Camarillo, CA, USA

Right Rear brake caliper fail causing damaged rotor. Replaced all rear brake components and the service portion of the system dont work. All lights on. Shop is at a loss. Im at a loss why at 45k miles my rear brakes are junk and not being able to repair them.

- Niles, MI, USA

I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire. I crawled out of the vehicle in pain from the force of the crash and was disoriented. A good Samaritan came to my aide and called the Volusia County Sherriff. I can remember my 2019 Jeep Cherokee Latitude was fully engulfed in very intense flames in less than 8 minutes. It was so intense it set fire to the wooded area. This wasn't the first problem I had with this vehicle. I purchased this vehicle new from a dealer in Bowie, MD in 2019. Since that time I replaced all 4 tires due to numerous flat tires starting around 20K miles. I replaced the battery at less than 25K miles. I had braking issues when going downhill in the Washington DC area which caused me to brake hard. I complained and the dealer said they did an inspection. I also had other auto service companies perform checks. I have most of the service records which have cost me so much. I am a disable Gulf War Veteran on a fixed income. I am now waiting for VIN verification by GEICO because the vehicle burned so hot that the engine block and everything metal (melted). Had I not gotten out so soon I would have burned to death.

- Lake Mary, FL, USA

Parking brake has engaged 3 times now while at a stop light.

- Charlotte , NC, USA

I was driving approx 30 mph and my car suddenly came to a stop. The parking brake was engaged for no reason and the car would not move. I had to disengage the parking brake and restart the car. There were cars in back of me and luckily I was not rear ended.

- Valparaiso, IN, USA

The electronic parking brake came on while turning slowly. It triggered an error code in the Shift Solenoid A Control, error code P0973. When I turn off the car, wait then turn it on again, it works fine. This has been happening for about 2 years every few months. I took it to the deal when it happen a few months ago, but they couldn't reproduce it. It happens randomly. The vehicle has not been inspected for this occurrence. There were no warning lights or messages prior to it happening.

- Sparks Glencoe, MD, USA

One day as I was leaving out of a store parking lot I pulled into oncoming traffic and my emergency brake automatically turned on and stopped me in the middle of the road. This situation was extremely hazardous for me and my [XXX]. I am now aware that the emergency brake automatically engages if your car is not secured (door(s) is still open). I believe this feature is very dangerous and should be fixed immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lusby, MD, USA

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

- Philadelphia, PA, USA

My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations, modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.

- Hobart, IN, USA

While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.

- Glenshaw, PA, USA

My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this

- Depew, NY, USA

Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then

- Sunrise, FL, USA

I was driving the Jeep Cherokee and it stalled while driving, and engaged the parking brake. I then had to put the vechile in park release the parking brake turn it off then on again in order to make it operational. Since then the vehicle has started to have issues with EVCS and breaking system. The vechile will stall and engage parking brake while idling, driving, or even in park. Having a vechile that engages the braking system automatically increases the risk of getting into a crash. This has happened numerous times and brought up to the dealership in which they stated the vechile was in need of an oil change.

- Lehigh Acres, FL, USA

I was stopped at a light and was pressing the gas to go forward. The electric parking brake turned itself on for no reason. I had to turn the car off and restart it while still at the light. fortunately i was not out in the oncoming traffic when this happened and also there was no one behind me at that time.

- The Colony, TX, USA

At 35,000 miles the vehicle started vibrating when applying the brakes brought it in for service and I was told that the rotors are warped but brake pads are like brand new they said. Dealership said the brake rotors should be good for 70,000 miles but the factory installed defective rotors now they want me to pay for a complete brake job at $600 do you know what state it that a lot of customers are coming in with this problem why should we be burdened with it? It-??s their mistake, and it should be rectified.

- North Attleboro, MA, USA