10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
7,224 miles

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« Read the previous 20 complaints

problem #38

Apr 182019

Cherokee

  • 4,149 miles
Brake pedal fading / fluid leak under engine near drive shaft. Brake pedal moving closer to floor over time. When engine running. Looks like fracture in aluminum casting?

- Livermore, CA, USA

problem #37

Apr 122020

Cherokee

  • 2,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal burning chemical odor coming from the engine and into the cabin of the vehicle through the air condition vents. The contact stated that the odor smelled like burning plastic. The contact became nauseous from the odor. The vehicle was taken to marino Chrysler/Jeep/Dodge (5133 w irving park rd, Chicago, il 60641), however, the mechanic was unable to replicate the failure. The contact also stated that there was a metal on metal sound when the brake pedal was depressed. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 2,000.

- Chicago, IL, USA

problem #36

Aug 192019

Cherokee

  • 1,500 miles
My 2019 Jeep Cherokee trailhawk has been in the shop for the second time since Dec 14 for electrical problems. Attached is my 10/27/19 letter to Chrysler describing the problem. Basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.

- Henderson, NV, USA

problem #35

Oct 152019

Cherokee 6-cyl

  • 10,000 miles
2019 Jeep Cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but I don't think so.also my car will be on but it's tell E to start car and it makes a humming noise while driving.

- Angleton, TX, USA

problem #34

May 102019

Cherokee

  • miles
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in May 2019

- Lake Charles, LA, USA

problem #33

Jul 192018

Cherokee

  • 9,995 miles
U86 recall on brakes coating on piston causes gas in line my brakes are locked up four times wants on road moving around 20 second time was backing up in driveway third time was that brookshire's when I turn in the parking lot and 4 time was at the football field

- Scurry, TX, USA

problem #32

Nov 102018

Cherokee

  • 9,953 miles
Rear brakes have locked up four different times the recall is coating on piston inside of caliper the fca fix is bleeding the brakes instead of replacing they defected coated piston in the caliper I took it back two weeks after I had it they don't recall a month later it locked up again 5 months later it locked up again and three weeks ago it locked up again they keep telling me they can't duplicate the problem so they can't fix it it locked up doing about 30 on the highway park brake it locked up backing up out of my driveway it locked up turning right into a brookshire's and it locked up at the football field parking lot

- Scurry, TX, USA

problem #31

May 202019

Cherokee

  • miles
I took my car four times to the dealership for repairs. They have only done two repairs but every time I take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why I took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different Jeep/Chrysler dealerships, one in alhambra which is where I bought the car from and the other location I took the car was the one in downey, ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time I took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as I'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.

- Walnut Park, CA, USA

problem #30

Sep 032019

Cherokee

  • 7,504 miles
While driving this morning at 70 mph my 2019 Jeep Cherokee 2.0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start. I placed the vehicle in neutral, and nothing. The car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start). Locking the vehicle left the dash lit up like it was running. Chrysler had it towed to the local dealership where it is waiting to be looked at. Had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.

- Martinsburg, WV, USA

problem #29

Aug 222019

Cherokee

  • 1,000 miles
"takata recall" my 2019 Jeep Cherokee (latitude plus, fwd) always having issues. Vehicle engine shuts off when driving. This vehicle is not safe to drive, having to drive across amtrak tracks to get to work is just not safe, when this happens the battery light turns on, not to mention the rotaries sound of a crunch when driving. How many oil changes do this car really need in 2 months, driving 5 miles times 5 day to and from work? I always have at least 2,000 miles left before oil change is needed.

- Prospect Heights, IL, USA

problem #28

Nov 052018

Cherokee

  • miles
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." This is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!

- Kenosha, WI, USA

problem #27

Jul 222019

Cherokee

  • 2,852 miles
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.

- Sylvania, OH, USA

problem #26

Jul 132019

Cherokee

  • 14,000 miles
The contact owns a 2019 Jeep Cherokee. While driving 75 mph, the brake pedal was depressed, but failed and traveled to the floorboard. Additionally, brake fluid leaked from the rear driver's side wheel and the brake warning indicator illuminated. The vehicle was taken to transwest Chrysler Dodge Jeep Ram (2720 6th St, limon, co 80828, (719) 775-2881) where it was diagnosed that the bleed screw was loose. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 14,000. The VIN was unknown.

- Independence, MO, USA

problem #25

Jul 022019

Cherokee

  • miles
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard.. the "D" starts blinking in drive and the vehicle starts indefinite reversing...... this SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

- Fresno, CA, USA

problem #24

Jul 022019

Cherokee

  • miles
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard.. the "D" starts blinking in drive and the vehicle starts indefinite reversing...... this SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

- Fresno, CA, USA

problem #23

Jun 132019

Cherokee

  • 2,500 miles
While flat towing our 2019 Jeep Cherokee latitude plus 4X4 behind our motor home, the emergency brake engaged itself and before we could get stopped in about 1/2 of a mile, the back tires and wheels on the car were destroyed. This is not a complaint nor am I looking to hold someone responsible. My car has been repaired by my vehicle insurance company. I merely want to report what happened to help Jeep determine why this occurred. I called the dealership in peoria, Arizona where we purchased it as well as the Jeep dealer in joplin, mo who replaced the tires and wheels. They both told me that on a bumpy stretch of highway with numerous pot holes, as this section of road was, that the "computer" turns on the emergency brake. Again, we were towing it behind the motor home and had done so on numerous occasions. There are a set of steps that you have to do before towing the vehicle, which I have done many times without any problems. I called Jeep headquarters three times today and they told me that they did not have anyone who would be interested in being informed of this. Had this happened while my husband or I were actually driving the car, instead of towing it, it could have been dangerous as I assume it also would have engaged the airbags. Again, I just want to know why this happened and I am fearful it could happen again. I'm not interested in blame, liability, or responsibility. I only want Jeep to know what happened and see if the explanations I've been given are reasonable or not.

- Joplin, MO, USA

problem #22

Jun 052019

Cherokee

  • 18,300 miles
I have a 2019 Cherokee with approx 18500 miles on it. I have had the ebs (emergency brake system) come on while idling at a stoplight 5 times. The dealership has no idea what is going on. The handle to release it does not respond. It appears to happen when you are releasing your boot from the brake. I believe the car thinks it is rolling and reacts.

- Covington, GA, USA

problem #21

Sep 102018

Cherokee

  • miles
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problem sssee recall #UA9/NHTSA 18V-739..after the arbitration ckhrysler rep stated that the vehicle was not unsafe.I believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds.pleas send mailing info.

- Panguitch, UT, USA

problem #20

May 232019

Cherokee

  • 2,600 miles
On 5/23/2019 my wife was exiting a parking lot driving forward in our 2019 Jeep Cherokee. She turned right into the driveway and then steered right toward the center lane. There were no cars around her. Suddenly the dash lit up in red brake, and the parking brake engaged. She stopped momentarily, trying to figure out what had just happened. At this point the light went out and the parking brake released. She drove home without incident. The doors were not ajar. She was not backing up. Our Jeep does not have the forward sensors, just the rear sensors. We do have the parking brake set (U-connect) to auto engage when shifted into park. We are concerned this could happen on the highway at 65 mph. I'm bringing it to the dealer in the morning.

- Leominster, MA, USA

problem #19

Mar 202019

Cherokee

  • 5,000 miles
Breaks feel worn out and when I break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.

- Choice, IL, USA

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