10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
6,552 miles

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« Read the previous 20 complaints

problem #46

Dec 162020

Cherokee

  • 30,000 miles
Coming up on red light I attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.

- Richmond, TX, USA

problem #45

Nov 132020

Cherokee

  • 58,000 miles
This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.

- Inverness, FL, USA

problem #44

Oct 192020

Cherokee

  • 31,000 miles
The vehicle has had this issue 3X over the past year. The first incident occurred when the car was put in reverse and was moving in a busy parking lot, the emergency brake came on and immediately halted the car. When turned off it turned back on and when put in break and turned off it went off and was able to be driven. The next incident the car was in drive and in motion on a city street, when the emergency brake came on and the car came to an abrupt halt from 15 mph to 0. I put the car in park and turned it off and on again and it drove ok. The 3rd incident the car was being driven in a busy intersection of a city street, when the E brake came on and the car immediately halted. We turned the brake off and looked up and it still wouldn't move, but all of the lights were on including the headlight brights. It stated on the dash to put the car in neutral and other lights were on as well. We put the car in park and turned the engine off and then tried to restart it. It wouldn't start. We sat for 10 seconds and then restarted it and turned the brights off and then the car drove ok.

- Sandy, UT, USA

problem #43

Sep 212020

Cherokee

  • miles
I suspect that someone is taking over my car using the obd2 port. I was at an appointment on Monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after U turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans md. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale Maryland, 8767 philadelphia rd suite C, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on Wednesday and was fired on a Tuesday. This happened on July 27. And still, I suspect that they are still finding ways to sabotage my vehicle.

- Owings Mills, MD, USA

problem #42

Sep 082020

Cherokee

  • 20,847 miles
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and I had to come to a complete stop and put it in park to restart.

- Ochlocknee, GA, USA

problem #41

Jul 282020

Cherokee

  • 15,500 miles
2019 Jeep Cherokee 4X4 latitude with 15500 miles..brake pedal pulsating when stopping..front rotors warped bad..dealer replaced front pads and rotors

- Mundelein, IL, USA

problem #40

Jul 272020

Cherokee

  • 37,000 miles
2019 Jeep Cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park. Called 3 different Jeep dealers who told me they can't diagnose it unless the check engine light is in and that I should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a V6. I hope I live through replicating the experience so I can call the dealer to be told they can't/won't figure out what's wrong.

- Johnstown, CO, USA

problem #39

Jul 122020

Cherokee 6-cyl

  • miles
On 7/12/2020. My 2019, Jeep Cherokee latitude 4X4. The electrical system engaged the emergency brakes and when I attempted to disengage the system re-engineering and vehicle can not move due to this. And I don't know why and how safe this my be if it happened on the road? need to fix this

- Chicago, IL, USA

problem #38

Apr 182019

Cherokee

  • 4,149 miles
Brake pedal fading / fluid leak under engine near drive shaft. Brake pedal moving closer to floor over time. When engine running. Looks like fracture in aluminum casting?

- Livermore, CA, USA

problem #37

Apr 122020

Cherokee

  • 2,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal burning chemical odor coming from the engine and into the cabin of the vehicle through the air condition vents. The contact stated that the odor smelled like burning plastic. The contact became nauseous from the odor. The vehicle was taken to marino Chrysler/Jeep/Dodge (5133 w irving park rd, Chicago, il 60641), however, the mechanic was unable to replicate the failure. The contact also stated that there was a metal on metal sound when the brake pedal was depressed. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 2,000.

- Chicago, IL, USA

problem #36

Aug 192019

Cherokee

  • 1,500 miles
My 2019 Jeep Cherokee trailhawk has been in the shop for the second time since Dec 14 for electrical problems. Attached is my 10/27/19 letter to Chrysler describing the problem. Basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.

- Henderson, NV, USA

problem #35

Oct 152019

Cherokee 6-cyl

  • 10,000 miles
2019 Jeep Cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but I don't think so.also my car will be on but it's tell E to start car and it makes a humming noise while driving.

- Angleton, TX, USA

problem #34

May 102019

Cherokee

  • miles
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in May 2019

- Lake Charles, LA, USA

problem #33

Jul 192018

Cherokee

  • 9,995 miles
U86 recall on brakes coating on piston causes gas in line my brakes are locked up four times wants on road moving around 20 second time was backing up in driveway third time was that brookshire's when I turn in the parking lot and 4 time was at the football field

- Scurry, TX, USA

problem #32

Nov 102018

Cherokee

  • 9,953 miles
Rear brakes have locked up four different times the recall is coating on piston inside of caliper the fca fix is bleeding the brakes instead of replacing they defected coated piston in the caliper I took it back two weeks after I had it they don't recall a month later it locked up again 5 months later it locked up again and three weeks ago it locked up again they keep telling me they can't duplicate the problem so they can't fix it it locked up doing about 30 on the highway park brake it locked up backing up out of my driveway it locked up turning right into a brookshire's and it locked up at the football field parking lot

- Scurry, TX, USA

problem #31

May 202019

Cherokee

  • miles
I took my car four times to the dealership for repairs. They have only done two repairs but every time I take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why I took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different Jeep/Chrysler dealerships, one in alhambra which is where I bought the car from and the other location I took the car was the one in downey, ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time I took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as I'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.

- Walnut Park, CA, USA

problem #30

Sep 032019

Cherokee

  • 7,504 miles
While driving this morning at 70 mph my 2019 Jeep Cherokee 2.0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start. I placed the vehicle in neutral, and nothing. The car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start). Locking the vehicle left the dash lit up like it was running. Chrysler had it towed to the local dealership where it is waiting to be looked at. Had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.

- Martinsburg, WV, USA

problem #29

Aug 222019

Cherokee

  • 1,000 miles
"takata recall" my 2019 Jeep Cherokee (latitude plus, fwd) always having issues. Vehicle engine shuts off when driving. This vehicle is not safe to drive, having to drive across amtrak tracks to get to work is just not safe, when this happens the battery light turns on, not to mention the rotaries sound of a crunch when driving. How many oil changes do this car really need in 2 months, driving 5 miles times 5 day to and from work? I always have at least 2,000 miles left before oil change is needed.

- Prospect Heights, IL, USA

problem #28

Nov 052018

Cherokee

  • miles
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." This is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!

- Kenosha, WI, USA

problem #27

Jul 222019

Cherokee

  • 2,852 miles
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.

- Sylvania, OH, USA

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