I have a 2019 Cherokee with approx 18500 miles on it. I have had the ebs (emergency brake system) come on while idling at a stoplight 5 times. The dealership has no idea what is going on. The handle to release it does not respond. It appears to happen when you are releasing your boot from the brake. I believe the car thinks it is rolling and reacts.

- Covington, GA, USA

Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problem sssee recall #UA9/NHTSA 18V-739..after the arbitration ckhrysler rep stated that the vehicle was not unsafe.I believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds.pleas send mailing info.

- Panguitch, UT, USA

On 5/23/2019 my wife was exiting a parking lot driving forward in our 2019 Jeep Cherokee. She turned right into the driveway and then steered right toward the center lane. There were no cars around her. Suddenly the dash lit up in red brake, and the parking brake engaged. She stopped momentarily, trying to figure out what had just happened. At this point the light went out and the parking brake released. She drove home without incident. The doors were not ajar. She was not backing up. Our Jeep does not have the forward sensors, just the rear sensors. We do have the parking brake set (U-connect) to auto engage when shifted into park. We are concerned this could happen on the highway at 65 mph. I'm bringing it to the dealer in the morning.

- Leominster, MA, USA

Breaks feel worn out and when I break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.

- Choice, IL, USA

Purchased the vehicle brand new in November 2018 and on several occasions within the past couple months, including today, the red brake light on the dash has spontaneously activated. Most of the time it occurs when I come to a stop light and auto shut off kicks on, however, this issue is very serious since its basically stalling my vehicle while in route, and is very scary since I drive my child around. I've also taken it into the dealership to have it looked at and they are unable to determine the issue, which is extremely disheartening.

- Wentzville, MO, USA

Rented vehicle 2019 Jeep Cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the Jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident I thank god for giving us another chance. The Jeep Cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked I could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked. Photos attached.

- San Benito, TX, USA

On March 29, 2019 as I was driving to work and was approaching this intersection, the light changed to yellow. When I put my foot on the brakes so that I could stop for the light, the brake pedal went to the floor. I was unable to stop for the light which turned red for me by now and I was driving at approximately 25 to 30 mile an hour. I tried pumping the brakes, but the brake pedal was positioned on the floor. As I had no other choice but to go through the red light, I kept my hand on the horn to try and avoid an accident. There were cars starting to go through the intersection, the closest car almost hit my passenger side of the car. Between that car stopping short, and me steering around them, serious injury and or death was avoided, after I past the intersection I put the car into neutral and eased on the parking brake to stop my brand-new 2019 Jeep, and then put it in park and turned the car off. By this point I was a complete and total nervous wreck. How could my brand new 2019 Jeep Cherokee latitude plus that I had been driving for thirteen days have brake failure? I have driving for 45 years and never had anything like this happen. I was a little over two miles away from work with no traffic lights or stop signs. So I started the car up (still shaking like a leaf) with the intention of driving very slowly and using the parking brake to get to work. To my surprise the brakes were working and I made it to work still shaky and scared to be in the car let alone driving in it. God was with me through this to be able to avoid any kind of accident that could have led to serious injury or death. On my drive in I have several intersections that are major highways that tractor trailers use. I have to worry that what if the brakes go out at one of these intersections?

- Manchester, NJ, USA

When my vehicle is in motion, driving through city streets, and I try to apply the break it accelerates instead. The RPM's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and I do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in Nov of 2018 this same vehicle from one week of purchase would stall while I was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time I will not be able to stop the car before causing an accident.

- Festus, MO, USA

The contact owns a 2019 Jeep Cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield Chrysler Dodge Jeep Ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the ABS unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.

- Millville, PA, USA

While I am in movement driving my vehicle. Without any warning lights popping up in my dashboard. My vehicle suddenly stops. It has happened to me while I was driving in the highway and a semi truck was driving behind me. I hit my brakes fast enough so that the semi truck could react in time, but otherwise I could it have gotten impacted from the back which I am sure. It would it have cause more than just and accident. The date this happened I noticed the car kind of slowed down its velocity fast and dramatically when it stop. It was still running, no smoke or anything coming out of the hood. I did noticed that the heater felt extremely hot more than normal which it also made me panic a bit. She shift gear I wasn't able yo move it at all. They had advised me at the dealership one of the mechanics that sometimes, if this happened; to turn the car off for 10 mins and then turn it back on. I did that, that night and when the car turn back of the stability ligh warning came on, the brakes light came on, the engine ligh came on, the emergency parking light came on, but this this I was was able to move the shift stick but I could only drive forward. I tried to reverse and go back but it wasn't letting me. My sensors were beeping as if I was near or close to hitting something. When my car was the only one in the highway. One of the things that I noticed while seating in my car. This normally happens to my SUV when it's very cold outside. We are talking -4 degrees, but I am surprised because this is a 2019 vehicle that I have and I have only had it for 5 months. I have taken it in for service 4 tmes and they supposedly fix the issue but now it has happened again and I don't feel safe in that vehicle. A vehicle that stops out of nowhere, definitely not safe. I am not only putting myself in danger, but I feel like I am putting everyone around me driving in danger.

- Bloomington, MN, USA

The contact owns a 2019 Jeep Cherokee. While driving 15 mph and making a right turn, the contact lost control of the rear brakes. As a result, the vehicle veered into the other lane and the rear was crashed into by another vehicle. The air bag did not deploy. There were no injuries. A police report was filed. The body damage was in the process of being repaired by an independent mechanic. The contact stated that the crash was related to NHTSA campaign number: 18V523000 (service brakes, hydraulic). The failure mileage was 8,000.

- Grand Fort, ND, USA

While driving my 2019 Jeep Cherokee I was on a major highway in Colorado. The roads were not icy or covered in snow. Traffic came to an abrupt stop in front of me. I put on the brakes, pushing down all the way as fast as I could. There was close to 2 car lengths between me and the car in front of me, but my vehicle was taking forever to stop. It ultimately did not stop in time and I hit the vehicle in front of me. Both the vehicles were damaged and I broke my hand. The entire time I was braking it felt like the car should have stopped a lot quicker but it just was not stopping. I saw there has been issues with the brakes on the 2019 Jeep Cherokee.

- Lakewood, CO, USA

The car completely shut down while driving at night on a snowy mountain road. All lights and everything completely shut off. I was able to stop in the opposing lane of traffic and restart the vehicle before being struck. The vehicle electrical system continued to flash into warning and limp mode several times but we were 100's of miles from a dealership. We continued with the problem until we were able to limp home and back to the dealership. The vehicle also revved up to 4000 RPM while my foot was on the brake and not touching the accelerator. The low tire lights kept rotating to different tires as I drove with none being low. The dealership said it was a vacuum line and they drove it for 10 miles without result. This vehicle almost killed us on several occasions.

- Ignacio, CO, USA

1. on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter. Unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle. On 12-2-18 I was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when I couldn't get the starter to disengage and put into park to restart the vehicle. It occurs without warning and the emergency brake must be pulled up. 2. the brakes often sound like they are rubbing (needing brake pads). 3. the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu. 4. the radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving. 5. the android auto that I use for navigation and telephone will randomly scroll through the telephone contacts and begin calling. I have to unplug the phone to stop this.

- Benson, NC, USA

At highway speeds with cruise control set, the cars transmission and engine RPM would increase to as much as 5500 RPM during deceleration. Speed would fluctuate as much as 12 mph (increase or decrease from set cruise speed). Dealership has had vehicle in their possession for two months and still has two open recalls that have been unresolved. Dealership has failed to fix or replace vehicle.

- Ellsinore, MO, USA

When turning around the vehicle makes a weird noise and the brakes are not stable while trying to brake it doesn't respond immediately pulling forward the car.

- Oakland, CA, USA

The contact owns a 2019 Jeep Cherokee. While driving at an unknown speed, the vehicle experienced a total loss of acceleration and transmission power. The contact stated that the vehicle felt as if it were stuck in neutral gear. The vehicle was towed to teterboro Chrysler Jeep Dodge Ram (469 us-46, little ferry, NJ 07643 (201), 440-0222), but the cause of the failure could not be diagnosed. The manufacturer was contacted and stated that the ABS module failed. The vehicle was repaired, but the failure recurred twice. The contact stated that the brakes seized and there was a total loss of transmission and acceleration power. The vehicle was taken back to the dealer where a case manager was assigned. The manager had not called the contact back and the contact's request was escalated to a supervisor. The contact requested the vehicle be returned and exchanged. The manufacturer provided a case number and stated that the analytical department would call the contact within 24 hours. The failure mileage was 350. Consumer stated incident happened 3 times. Updated 11/29/18

- Lodi, NJ, USA

Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!

- Brunswick, ME, USA

The contact owns a 2019 Jeep Cherokee. While the vehicle was stopped with the brake pedal depressed, the brakes failed. As a result, the contact's vehicle drove forward and crashed into the side of a second vehicle. A police report was filed and there were no injuries. The cause of the failure was not diagnosed. The manufacturer and local dealer (antioch Chrysler, Dodge, Jeep, Ram, 105 il route 173, antioch, il) were notified of the failure. The failure mileage was 1,000.

- Lake Villa, IL, USA

Fca recall. Received a notice of brake recall that could cause brakes to fail and crash, without any advanced warning. Called Jeep dealer who told me they are unwilling at this time to perform the repair, because they are giving preference to their in stock, unsold units. Dealer (fred martin superstore) refused to offer an appointment to me for this recall and said to call back in October. I contacted the manufacturer (Jeep/fca) and they called the dealer and confirmed the same. I called another Jeep dealer and was able to schedule this recall service, but the soonest they could get me in was September 10th, 2018. This all took five hours of my time and I am forced to continue to drive without this recall being performed, and a safety risk, for at least 20 more days.

- Akron, OH, USA