The contact owns a 2019 Jeep Cherokee. While driving at an unknown speed, the vehicle experienced a total loss of acceleration and transmission power. The contact stated that the vehicle felt as if it were stuck in neutral gear. The vehicle was towed to teterboro Chrysler Jeep Dodge Ram (469 us-46, little ferry, NJ 07643 (201), 440-0222), but the cause of the failure could not be diagnosed. The manufacturer was contacted and stated that the ABS module failed. The vehicle was repaired, but the failure recurred twice. The contact stated that the brakes seized and there was a total loss of transmission and acceleration power. The vehicle was taken back to the dealer where a case manager was assigned. The manager had not called the contact back and the contact's request was escalated to a supervisor. The contact requested the vehicle be returned and exchanged. The manufacturer provided a case number and stated that the analytical department would call the contact within 24 hours. The failure mileage was 350. Consumer stated incident happened 3 times. Updated 11/29/18

- Lodi, NJ, USA

Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!

- Brunswick, ME, USA

The contact owns a 2019 Jeep Cherokee. While the vehicle was stopped with the brake pedal depressed, the brakes failed. As a result, the contact's vehicle drove forward and crashed into the side of a second vehicle. A police report was filed and there were no injuries. The cause of the failure was not diagnosed. The manufacturer and local dealer (antioch Chrysler, Dodge, Jeep, Ram, 105 il route 173, antioch, il) were notified of the failure. The failure mileage was 1,000.

- Lake Villa, IL, USA

Fca recall. Received a notice of brake recall that could cause brakes to fail and crash, without any advanced warning. Called Jeep dealer who told me they are unwilling at this time to perform the repair, because they are giving preference to their in stock, unsold units. Dealer (fred martin superstore) refused to offer an appointment to me for this recall and said to call back in October. I contacted the manufacturer (Jeep/fca) and they called the dealer and confirmed the same. I called another Jeep dealer and was able to schedule this recall service, but the soonest they could get me in was September 10th, 2018. This all took five hours of my time and I am forced to continue to drive without this recall being performed, and a safety risk, for at least 20 more days.

- Akron, OH, USA

Brand new car with 12 miles on it, check engine light on, will not go over 27 mph on hwy. When try to fill with gas it flushes back out the tank. Already serviced for internal brake switch failure. After picked up, ran fine for 48 hours then ABS warning light came on, a w/exclamation point light came on and message saying..."service stability control" now Jeep is back in shop. Do not feel safe in it at all.

- Chamblee, GA, USA

Vehicle locked up after stepping on brake at stop light. Dash lights started blinking off and on.

- Geary, OK, USA