Vehicle will not unlock or respond to key fab, after waiting it sometimes does, other times disconnecting negative battery cable and reconnecting it, function is restored. Far worse is at time when driving total electrical system failure occurs, engine fails, all dash board lights fail, light turn lane indicators and door locks. This has happened repeatedly and last time in heavy freeway traffic exiting. Took car to dealer and he said it was a low battery, this is the 3rd battery in 20 months. Dealer had car for 7 days and returned it now with Electronic Start Stop not functioning, after 3 weeks problems are still there, an independent mechanic says these are known Jeep problems, and confirmed it is not low battery voltage, I'm an electrical engineer and these failures happen when battery is at 14.0 volts, fully charged after 90 minutes of driving, and then car will start perfectly to only fail again. At this time I feel it's not safe to drive.

- Pleasanton, CA, USA

About a year ago I took the vehicle in for a recall notice. Software update needed to be run due to the vehicle shutting off during operation. I took the vehicle in for the recall service. Since the recall my vehicle has now started doing the same thing. It seems to happen when slowing to a stop or downshifting. Vehicle totally shuts off, no lights, including break lights, everything shuts off including radio, hazards won't go on, car just totally shuts off. Happened to me at a busy intersection tonight and I nearly got rear ended. Only warning light was the battery when attempting to restart the vehicle. This has happened 4 times in the last two days, this is my only vehicle and I must drive it.

- Greendale, WI, USA

Vehicle will shut down and reset while in traffic. Will take 5 plus minutes to be able to turn back on. Emergency Brake will automatically engage. AC compressor failed no longer working.

- Cheyenne, WY, USA

While driving, the Jeep suddenly loses all power and shuts down. This is extremely dangerous as it seems to happen at random. So far only on side streets, but what if I was in the middle of an intersection? The manufacturer knows this is an issue with the model year and make, complaints litter the internet. They have not issued a recall, I suppose someone needs to die first.

- Denver, CO, USA

First the auto stop quit working. The vehicle lost power as I was driving and no warning lights have come on. Now the cruise control has stoped working with no warning lights. Periodically the vehicle will lose power the radio/screen will reset as your driving.

- Kansas City, MO, USA

Going from park to reverse the vehicle Reverse starts flashing and driving forward. This happened to me in January 2021 and March 2021. During parallel parking the breaks also decide to turn on. Driving slow in a parking lot the engine has turned itself off. It has done this indefinitely while Driving where the engine light turns on. Shifting from drive to park has also caused the vehicle to reverse. Shifting from park to drive has caused the D to blink and start reversing. The car is hard in steering at times and the radio and Ac have random turned themselves on while I-??m driving without me doing it. Since the computer is recalled I do believe these issues mean the vehicle has a transmission issue. It cannot calibrate what gear it-??s in properly.

- Fresno, CA, USA

My car has randomly started leaking between the transmission and engine, its causing my jeep to constantly have to be refilled on oil, I spoke with the dealership near me, and I cant be booked for another 2 weeks, Im not sure this is healthy for my vehicle nor my family due to this being our family car.

- Pueblo West, CO, USA

On several occasions my vehicle turned off while driving. When vehicle turns off, steering wheel locks up and my turn signals do not work. We bought and replaced a new battery. Within a week the issue started again. Today it happened twice within 45 minutes apart. Again, the car completely turns/shuts off. We have to find a safe way to stop, put it in park, wait a couple of minutes then turn it back on.

- San Antonio, TX, USA

The contact owns a 2019 Jeep Cherokee. The contact stated while stationary, the vehicle would stall. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and repaired but continued to experience the same issue. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

- Spencer, MA, USA

Unknown of what the issue is but since I bought my 2019 Jeep Cherokee latitude recently I've took it in for service multiple times paid out of pocket because when I slow down it shudders bad and stalls at time this is dangerous I was on the highway and it stalled dead right in the lane and a semi truck almost crashed into me. I took it to the dealership they first said my oil was 1 quart low which I didn't believe then they did a pcm update on another visit and problem is still there this almost gave me a heart attack I could have got killed! Either reimburse me for the problems or investigate what this could be.

- Parma, OH, USA

Check engine light came on. Had it diagnosed within 5 minutes. Code P0123 came up. That is the -??Throttle/Pedal Position Sensor/Switch -??A-?? Circuit High Input-??. Specific part # 5184349AF. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts Dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.

- Mooresville , NC, USA

Aug 29,2019 I purchased a 2019 Jeep Cherokee Latitude new from Town Chrysler Jeep of Wenatchee WA. Shortly after I had several issues with the vehicle. My main concern is at times we are not able to accelerate when needed w/no warning. I brought the vehicle in to the dealership. I was told no codes were stored and sent away. This has happened to my family and I several times almost causing us to get into collisions. The last incident occurred May 5th, 2021 again not able to accelerate when I needed. We have jeopardized our safety as well as the publics too many times. I again took the vehicle into the dealership and demanded them to figure out the issue again, as we are not safe driving it. The General manager Clayton was in contact with the Chrysler Corporation and the star technician. Clayton requested buy back of the vehicle. They declined his request so I filed a case #, I again stated my concerns for safety which now brings us to day 77 and the vehicle still sits at the dealership. They only drove it 46 miles, when I was told it was being driven daily. Unacceptable, I told the dealership as well as my case worker that at times I could go 2 months w/out incident, there is no warning what so ever, and only driving the vehicle 1.67 miles per day is not taking this malfunction seriously. This is not going be enough driving to "duplicate" the issue. Unfortunately I ended up leaving the vehicle on the lot and purchasing a different one as we have a surgery coming up on July 30th and needed my focus to be on family. I still have concern for public safety if this vehicle is resold. I expressed this many times to Corporate as well the dealership. I no longer own the the vehicle I took the loss for safety but I feel the need to continue to express my concerns. I also want to add how poorly I was treated by Corporate which was completely unnecessary. Thank you for your time !

- East Wenatchee , WA, USA

On hot days/days when A/C is running, the car will fully shut off when stopping at a stop light when the auto-off functionality is on (which is by default -??on-?? with every ignition cycle). The lights go out, the dashboard computer and instrument panel go dark and then the car does a hard reignition. From time to time the the car will not turn back on automatically giving an error to the effect of -??power On/Off required.-?? In this instance the vehicle must be shifted to park to be able to reignite the engine chambers and then the vehicle must be put back in drive - taking ~30 seconds and causing traffic snarls - endangering fellow travelers and those in the vehicle.

- Washington , DC, USA

The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.

- Jamaica,, NY, USA

Our Jeep Cherokee caught fire spontaneously on Friday night around 11:30pm. The fire started at the front of the passenger side of the vehicle. The fire started shortly after a warning message that read "4WD overheated. Temporarily unavailable." There were 3 adults and 1 infant in the vehicle that were put at risk during this incident. Not only due to the fire starting in the vehicle but being stranded on the side of a major highway for over an hour. EMT, Police, and Fire Department responded to the call. We are pending a review by insurance representatives and the manufacturer. The vehicle is available for inspection upon request.

- San Antonio, TX, USA

While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.

- Woburn , MA, USA

The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger-??s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.

- Yonkers, NY, USA

While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).

- Tom Bean, TX, USA

Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.

- Fort Mill, SC, USA

While driving my Jeep suddenly shut off. This happened twice, so I took it to Liberty Jeep in libertyville. I was told that they would need to do a PCM reprogram and that it will now burn 1 quart of oil per every 1000 miles and that I would need to keep an eye on it to continue to top of the oil so the Jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and I haven't had any luck. Owner or managers do not return any emails or phone call. This is very disturbing.

- Gurnee, IL, USA