10.0

really awful
Crashes / Fires:
4 / 11
Injuries / Deaths:
2 / 0
Average Mileage:
14,185 miles

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problem #408

Aug 112025

Cherokee

  • miles
Oil pressure light came on the same day the engine sees on freeway

- Pleasant Grove, UT, USA

problem #407

Jun 022025

Cherokee

  • miles
2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60K/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.

- Grand Junction, CO, USA

problem #406

Jul 302025

Cherokee

  • miles
On [XXX] my 2019 Jeep Cherokee (VIN: [XXX] ) unexpectedly caught fire while [parked/operating -?" choose one], originating from what appears to be an internal electrical or wiring defect. No modifications, aftermarket parts, or repairs had been made to the engine or wiring since purchase, meaning the defect originated from the manufacturer. The fire caused significant damage to the wiring, requiring professional repair, and left me severely traumatized. Although the vehicle was repaired, the incident could have easily caused me serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lithonia, GA, USA

problem #405

Aug 112025

Cherokee

  • miles
The car shut off again in the middle of the road, this really needs to be addressed.

- Brookline , NH, USA

problem #404

Jun 012025

Cherokee

  • miles
The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

- Huson, MT, USA

problem #403

Jul 172025

Cherokee

  • miles
Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4WD Service" light has come on. After having it inspected, I was informed that the Power Transfer Unit (PTU) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN Number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Charleston, SC, USA

problem #402

Jan 012021

Cherokee

  • miles
The car completely shut off mid highway and turned back on. Loss of power at times. My vehicle wasn-??t in the recall I believe it should be.

- San Antonio, TX, USA

problem #401

May 012025

Cherokee

  • 48,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 45 MPH, the vehicle stalled. The engine was not connected to the 4WD. The Police assisted with pushing the vehicle to the side of the road. While in a parking lot, the vehicle stalled. While at a stop and accelerating, the vehicle stalled. The 4WD warning light was illuminated after the failure. The vehicle was taken to an independent mechanic who determined that the PTU, engine intake gasket, and actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the vehicle. The failure mileage was approximately 48,000.

- Maple Shade, NJ, USA

problem #400

Jun 282025

Cherokee

  • miles
Vehicle started jerking while accelerating. Acceleration was also extremely slow, especially at lower speeds. Vehicle was also shaking at one point when reaching about 50 mph, but had just driven at over 60mph without shaking. Oil level is good. All temperatures are normal.

- Virginia Beach, VA, USA

problem #399

Feb 012025

Cherokee

  • 48,829 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while her daughter was driving on the highway at 50-60 MPH, the vehicle stalled. While driving 20 MPH in a subdivision and approaching a stop, the vehicle stalled. The vehicle was restarted after several attempts. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 48,829.

- Dickinson, TX, USA

problem #398

Mar 082024

Cherokee

  • miles
The automatic start/stop feature says there's a problem. One time it started doing weird electrical things and completely shut off while driving. Had to turn it of and wait a minute then restart it. Things seem to be going haywire

- Isleton, CA, USA

problem #397

May 212025

Cherokee

  • miles
While driving down the interstate, my wife-??s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there-??s no-??active codes-?? they couldn-??t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren-??t working, the car won-??t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it-??s very uneasy when we-??re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I-??ve read many forums where more people are having this issue. I-??m over the fact that we can-??t get an answer to what-??s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I-??ve also had to put a rear differential in the car at 80,000 miles. I-??m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.

- Slippery Rock, PA, USA

problem #396

May 232025

Cherokee

  • miles
While idling, especially at red lights or in park, my 2019 Jeep Cherokee vibrates noticeably. This happens almost daily, and the vibrations are felt throughout the cabin, particularly through the steering wheel and seat, and has caused my phone to fall off its mount while driving. The issue has been consistent and now appears to interfere with the Auto Start-Stop feature. On several occasions, the vehicle has struggled to restart after the engine auto-shuts off at a traffic light, raising concerns about reliability and safety. I brought the vehicle to a Jeep dealer, and I was told that because this is not a recall issue, there is nothing they can do. No warning lights or diagnostic codes were found. However, the problem persists and affects the vehicle-??s comfort and function. It also poses a potential safety risk due to distraction and instability at idle. The vehicle has not been inspected by the manufacturer, police, or insurance. The component is available for inspection upon request.

- Otsego, MN, USA

problem #395

Aug 152024

Cherokee

  • 140,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed a misfire in cylinder two, and 90% compression in all other cylinders, resulting in damages to the engine. The vehicle was not repaired. The vehicle was then towed to an independent mechanic, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

- Keystone Heights, FL, USA

problem #394

May 022025

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle had failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

- Cattaraugus, NY, USA

problem #393

Sep 132024

Cherokee

  • miles
At 48,000 to 49,000 my vehicle started experiencing PTU issues and Auto start/stop feature issues. My PTU unit started grinding and making loud noises while driving. I contacted my local Chrysler/Jeep/Dodge dealership and they said my PTU and the sensor for the PTU was going out and needed to be replaced. I couldn-??t drive my car for over 2 weeks because it was in the shop. It costs me over $5000 to get it replaced. My warranty couldn-??t cover it and it says I don-??t have any recalls. But other similar vehicles have the same issue and give a recall. After more research on the PTU issue, I noticed that 2013-2017 had the same recalls. Now my 2019 is being included with the FCA # 01C and the NHTSA Campaign # 25V011000. I believe my vehicle should be part of this safety issue and I should be reimbursed for this common safety issue.

- San Diego, CA, USA

problem #392

Sep 012023

Cherokee

  • 80,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle shut off without warning. The vehicle was initially taken to a dealer where it was diagnosed with a defective alternator. The contact disputed the mechanics findings and contested that the vehicle would not restart if the defect was related to the alternator. The vehicle was then taken to an independent mechanic and the vehicle was diagnosed with a defective oil sensor. The mechanic replaced the oil sensor and the battery; however, the failure returned soon after the repair. The contact then stated that several warning lights and messages appeared on the instrument panel. The vehicle was then towed to another independent mechanic who was unable to determine the cause of the failure. The mechanic suggested that the failure might be related to the electrical panel but was not certain that was the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Des Moines, IA, USA

problem #391

Jul 032024

Cherokee

  • miles
During regular driving, the "4WD System Unavailable/Service Required" alert came on the driver screen and a "SVC 4WD" alert appeared on the bottom, right of the screen. It would appear intermittently at first but now it is there constantly when I start the car. It will also flash again every time I switch driving modes.

- Fort Lee, NJ, USA

problem #390

Mar 192025

Cherokee

  • miles
On multiple occasions the check engine/service fwd drive light would come on, my car would shake as I accelerated. Also when I would come to stop it would shake as well. I took my vehicle to NTB and Pep Boys multiple times over the years and recently took it to Dodge/Jeep dealership where they replaced PTU

- Helena, AL, USA

problem #389

Apr 132025

Cherokee

  • miles
Transmission failure due to faulty PTU while vehicle was moving at approximately 70 mph. My car rapidly decreased speed and drive power while in middle lanes of highway. The car is at a service center and available for inspection. The problem was diagnosed by an authorized service center. The vehicle has not been inspected by other parties. There were no warnings, indicators, or symptoms prior to the failure

- Atlanta, GA, USA

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