10.0

really awful
Crashes / Fires:
4 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
14,321 miles

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« Read the previous 20 complaints

problem #322

Oct 062023

Cherokee

  • miles
URGENT: Date of near life & death situation.10-6-2023.This 2019 KL Cherokee lost accelerating power while in heavy traffic. As the car was losing speed the "D" drive indicator on center dash started flashing a moments later 2 messages displayed: Msg 1: Service transmission Restart in Park with vehicle @ zero speed. Msg 2: Shift to park or neutral Press brakes and select gear. (Center dash is the screen between tachometer and speedometer) Followed instructions, turned key to off position for a few seconds then started engine placed shifter in drive, accelerated engine to 2000 RPMs, car failed to move. Turned key off a second time, waited about 18 seconds for the mileage readout to clear then another 6 seconds (+-) for the outline light bars for the center screen to clear. Then when started it engaged a drive gear. Even in residential areas there are large trash trucks and large delivery trucks hurrying about, added to this vehicle faulting in roadway much less a center lane on the interstate with no time to pull out of traffic. Don't trust the car seat and booster seat even with air bags to save your children. Action is required to remove these vehicles from service after it has been proven the manufacturer cannot supply the dealership with a successful repair for a well documented failure of a common safety hazard in many of their vehicles. The dealership did not duplicate the problem but did confirm all of the information supplied them matched with the faults stored in PCM Memory. Not being able to duplicate leaves the Technician with just an image of the perils these faults puts the operator and public in, Catastrophic. No specific component could be proven at fault, with vehicle operating normal. After a diagnostic fault code retrieval the option was to allow them to spend maximum 6 hours in electrical testing to verify integrity of electrical connections and components. Trust and confidence in an organizations leadership to accept responsibility for mistakes

- Musella, GA, USA

problem #321

Sep 102023

Cherokee

  • 114,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.

- Clinton Township, MI, USA

problem #320

Jul 192023

Cherokee

  • miles
We were driving down the road at about 60MPH and the engine just quite running. With the flow of traffic, I was almost hit in the rear end, but I was able to safely move to the shoulder of the road. The car would not restart and we had it towed to dealer. The dealer informed me it needed a new engine. Upon inspection and removal of the head of the engine, the #3 cylinder piston was melted and had zero compression and the #1 cylinder piston was partially melted and had zero compression as well. All regular maintenance was performed on the vehicle. We have the 2.0l vin N. No warning lights or codes were illuminated or present at the time of or after the incident.

- Alto, MI, USA

problem #319

Aug 052023

Cherokee

  • miles
Driving with my children and car started to shake a little when getting on highway, while on car started shaking violently and felt was going to die. I had to drive like that to get to an exit and was able to pull over. Turned the car off and turned back on. And same, then check engine light came on but not flashing. After getting it to a mechanic and the dealer was told my cylinder blew. And the engine is done. Felt that was a safety risk for me to driving with my children like that and now we are without a car. If someone maintains their car and gets regular oil checks then how is it possible for an engine to blow.

- Valparaiso, IN, USA

problem #318

Jul 092023

Cherokee

  • miles
I was driving my 2019 jeep cherokee on a very busy road when my car came to a screeching stop while in drive and began grinding it would only go in reverse the transmission blew it only has 23000 miles on it currently it is a big safety concern

- Syracuse, NY, USA

problem #317

Jul 232023

Cherokee

  • miles
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.

- San Antonio, TX, USA

problem #316

Jun 242023

Cherokee

  • miles
Engine shut off unexpectedly, with no indication of a problem existed. After Jeep certified mechanic diagnosis, cylinder #2 failed. Results, engine failure, engine replacement. 63900 miles on odometer.

- Garland, UT, USA

problem #315

Jun 102023

Cherokee

  • miles
As accelerating to pass a vehicle, the car would not accelerate. When it eventually did, it was miss firing and still wouldn-??t accelerate properly. This caused a hindrance to the flow of traffic and eventually lost complete power while on the highway. It was towed to an independent service center and he confirmed there was an issue with the engine, with no obvious fault of the driver. No warning lamps appeared prior to the failure of the engine.

- Morris, OK, USA

problem #314

Jun 282023

Cherokee

  • miles
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.

- San Antonio, TX, USA

problem #313

Jun 262023

Cherokee

  • miles
When coming to a stop with engine running the car engine turns off

- Niagara Falls, NY, USA

problem #312

May 192023

Cherokee

  • miles
2019 jeep Cherokee- check engine light came on at 62,000 miles - reading said it was a 'cylinder 1 misfire' - long story short, I need a whole new engine. Coolant is leaking into the cylinder and throughout the engine with scoring, etc.

- Thornton, CO, USA

problem #311

Jun 242023

Cherokee

  • miles
My Jeep Cherokee stalled as I approached a stop light. I was able to restart.

- Tulsa, OK, USA

problem #310

Jun 152023

Cherokee

  • miles
I came to a major intersection and the SUV shut completely down. Would not start up. Steering wheel was stuck. Then voltage dropped to 11.7 volts. The battery always reads 13.7 and higher usually. Afttercharge back to 13.7. I was driving for 45 minutes continuously before incident happened.

- Franklin Square, NY, USA

problem #309

May 012023

Cherokee

  • miles
The car will start, drive for a minute or two and then the battery warning light flashes and the car completely stalls out and dies. This has now happened 3 times. Back in I believe January it happened and I replaced the battery, but then was told that the battery I replaced was actually still good (it had only been a year old). It then happened yesterday and then again today. I have taken it into the dealership and it is apparently still related to the oil consumption being way higher then it should be (which I was under the impression was fixed 2 years ago when I took the car in for it stalling out). This car is incredibly unsafe. It is unacceptable that it just turns off in the middle of the road when I am transporting my children. Ridiculous to be stuck with a car that has ongoing issues of this nature. The car is still a thousand miles from being due for a regular oil change and the dealership said it was completely out of oil when they looked today.

- Mount Airy, MD, USA

problem #308

Mar 272023

Cherokee

  • miles
My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have-??s driving on a really busy highway, luckily I was able to pull over.

- Dallas , TX, USA

problem #307

Mar 272023

Cherokee

  • miles
Vehicle shut off while in drive, engine and all electrical power stopped.

- Piney Flats, TN, USA

problem #306

Mar 172023

Cherokee

  • miles
The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps

- Riverview , MI, USA

problem #305

Sep 152022

Cherokee

  • 80,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle failed to shift into the intended gear and the vehicle stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at another complete stop. Additionally, the contact stated that the vehicle hesitated to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.

- Lake City, FL, USA

problem #304

Feb 262023

Cherokee

  • miles
Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

- Richmond, TX, USA

problem #303

Feb 272023

Cherokee

  • miles
When vehicle is in idle mode it completely shuts off causing risk of a accident

- Philadelphia , PA, USA

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