10.0
really awful- Crashes / Fires:
- 3 / 8
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 13,517 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have-??s driving on a really busy highway, luckily I was able to pull over.
- Dallas , TX, USA
Vehicle shut off while in drive, engine and all electrical power stopped.
- Piney Flats, TN, USA
The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps
- Riverview , MI, USA
The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle failed to shift into the intended gear and the vehicle stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at another complete stop. Additionally, the contact stated that the vehicle hesitated to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.
- Lake City, FL, USA
Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.
- Richmond, TX, USA
When vehicle is in idle mode it completely shuts off causing risk of a accident
- Philadelphia , PA, USA
Re: Safety Concerns Regarding Jeep Cherokee 2019 Engine Misfire To Whom It May Concern, I am writing to report a significant safety issue regarding my Jeep Cherokee 2019. I bought the car new and have always serviced it in the official dealer. Recently, my vehicle began to misfire while I was driving, which caused me to feel unsafe and concerned for my safety. Upon taking my vehicle to the dealership, I was informed that the engine needed to be replaced. The dealer service report showed that the cause of the issue was a P0302 cylinder 2 misfire code, and that the engine was misfiring. Additionally, the report indicated that there was only 75 psi compression on cylinder #2 and 40% cylinder leakage. My car had only slightly exceeded the mileage limit of the manufacturer's warranty, which was for 60,000 miles, at 60,800 miles. However, the warranty did not cover the cost of the engine replacement, which was approximately $13,000. This safety issue is concerning because the engine misfire could cause the vehicle to suddenly stall or lose power, which could result in a serious accident. Additionally, I am disappointed that the warranty did not cover the necessary repairs, and I was left to pay for such a significant expense for a vehicle that is only a few years old. Furthermore, the manufacturer has offered to pay only 50% of the cost of a new engine, which I do not believe is fair or reasonable. I request that the manufacturer reconsider its decision and replace the engine at no cost to me. I urge the National Highway Traffic Safety Administration to investigate this safety issue with Jeep Cherokee 2019 engines to ensure that other drivers do not experience the same safety concerns. I believe that it is critical to ensure that vehicles are safe for drivers and passengers to operate. Thank you for your attention to this matter.
- Cottage Grove, MN, USA
Svr 4x4 transmission issue
- Bucyrus, MO, USA
The vehicle would overcharge in which made the vehicle loss all power, lighting, and steering control. U had to come to a complete stop and restart the vehicle which would put it into limp mode and not handle properly
- Sutherlin, OR, USA
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 20 MPH, the vehicle decelerated, lost motive power, and stalled. The contact stated that the oil and battery warning lights were illuminated. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer that the vehicle was purchased. The Kia dealer was unable to diagnose the vehicle and determine the cause of the failure. The vehicle was then sent to an unknown Jeep dealer where the vehicle was awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Saint Louis, MO, USA
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.
- Riddle, OR, USA
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
- Alpharetta, GA, USA
My Jeep has been in the shop 5 times in the last 6 months. The engine stalls out and the engine makes a knocking sound. This morning, 12/20/22, I was driving to work and went to slow down for a red light and the emergency break engaged and the Jeep stalled out. I was almost rear ended and could have been injured. Now the Jeep is dinging and the indicator light is flashing saying" service park break".. the dealership I bought my car from refuses to assist me anymore and I am at a loss.
- Danville, AR, USA
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
- Muncie , IN, USA
When stopped at multiple ref lights having my foot on the break pedal the car suddenly accelerates on its own and stays at 2000 rpms. This does not go away and the car must be put in park and turned off for the issue to stop.
- Woodhaven , NY, USA
The engine dies without warning while driving and it's burning gas much more than usual. Car has been brought back to dealer with no lasting remedy. One dealer blamed it on a built-in function which causes the engine to stop if the oil level is low so that the engine doesn't burn up, but the oil level was fine. Another dealer said the it was the "auto on/off" function that is controlled by a separate battery that could be bad or the switch that controls the "auto on/off" function, but did not fix it.
- River Ridge, LA, USA
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle was jerking, and the engine revved inadvertently. The contact also stated that when she applied the brakes, a loud abnormal noise was heard. After parking the vehicle, the parking brake engaged independently. Additionally, the contact also stated that she needed to refill the engine oil on a weekly basis. No warning lights were illuminated. The vehicle was taken to a local dealer on two different occasions; however, the failure could not be duplicated. The vehicle was then taken to Lone Star Chrysler Dodge Jeep Ram (8811 Interstate 35 Access Rd, San Antonio, TX 78211) where various unknown repairs were performed; however, the failure recurred. The contact stated that she was offered to trade in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.
- San Antonio, TX, USA
Hello -- My Jeep has had a repetitive issue with the Start/Stop system since I took ownership. In recent months, my vehicle has stalled on two separate occasions by completely shutting down at a stop light. First the "hood switch is open" alert comes up, then an emergency braking alert comes up, all while the vehicle completely shuts off as I am accelerating. This is extremely dangerous as it could definitely cause an accident as I'm mid-intersection. I have taken my vehicle to Jeep to complain of the issue, but they have let me know that the vehicle is not recording the error codes and there is nothing to be done. They literally send me home to continue driving it and have the stalling happen again. I have done extensive research and found that I am not the only Jeep owner with this issue. In fact, they have also gone through very similar frustrations with the dealership as they state there is nothing to be done. From my research it looks like it could be the IBS connector (intelligent battery sensor), but it also could be a poor electrical system. Please help.
- Los Angeles, CA, USA
The contact owns a 2019 Jeep Cherokee. The contact stated that while in for a routine oil change it was discovered that oil was leaking from the rear main seal. The vehicle was taken to the local dealer who confirmed the leak and indicated that the rear main seal needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 116,000.
- Coats, NC, USA
- Mount Airy, MD, USA