5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,589 miles

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problem #26

Aug 252023

Cherokee

  • miles
The auto stop start feature is causing the car to stall out and shut off during a complete stop. The car check engine, light and auto start lights turn on. Then the car starts shaking and vibrating. It-??s very unsafe to drive vehicle!

- Colonia , NJ, USA

problem #25

Oct 052021

Cherokee

  • miles
I have the 2019 Jeep Cherokee High Altitude 2.0 turbo 9 speed transmission. We have had this same problem since we bought this vehicle. It doesn't happen all the time but I believe is getting worse. The notorious very very hard shifting & stalling problems. This seems to happen at any speed, at anytime, & doesn't matter how you drive it the problem still persist. You can be driving 35 mph on a straight stretch, no breaking, no change in acceleration, and it will suddenly shift very hard! The other problem that I believe is connected to this is stalling before it decides to shift. Sometimes 3 to 5 seconds before shifting very hard into gear after it finally decides which gear it wants to shift into. It has created some very scary moments that my family & I could have got into an accident multiple times because it took so long to shift. Please be my guest & inspect it! No check lights or anything like that. I did have the battery go bad a year after we bought it. That might have to do with the start/stop system even though it is equipped with a bigger battery and better starter.

- London, AR, USA

problem #24

Jul 202021

Cherokee

  • miles
Check engine light came on. Had it diagnosed within 5 minutes. Code P0123 came up. That is the -??Throttle/Pedal Position Sensor/Switch -??A-?? Circuit High Input-??. Specific part # 5184349AF. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts Dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.

- Mooresville , NC, USA

problem #23

Jan 192019

Cherokee

  • miles
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).

- Tom Bean, TX, USA

problem #22

Apr 012021

Cherokee

  • 63,000 miles
Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.

- Fort Mill, SC, USA

problem #21

Mar 302021

Cherokee

  • 35,780 miles
While driving my Jeep suddenly shut off. This happened twice, so I took it to Liberty Jeep in libertyville. I was told that they would need to do a PCM reprogram and that it will now burn 1 quart of oil per every 1000 miles and that I would need to keep an eye on it to continue to top of the oil so the Jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and I haven't had any luck. Owner or managers do not return any emails or phone call. This is very disturbing.

- Gurnee, IL, USA

problem #20

Jan 122021

Cherokee

  • 59,000 miles
When coming to a stop in the vehicle, the 2019 Jeep Cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but I do not see my VIN available for service. This is unacceptable as I am afraid of a newish car turning off while on the road.

- Marietta, GA, USA

problem #19

Jan 082021

Cherokee

  • 30,000 miles
A couple times now my Jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when I was in an intersection with a semi bearing barreling down on me and I had no steering no brakes no propulsion nothing then the D for drive on the dash started blinking all servicing is up to date and now there is a warning light

- Molalla, OR, USA

problem #18

Jul 132020

Cherokee

  • 30,000 miles
Engine turned off rounding a corner with no warning. Was able to restart vehicle and get back home slowly. The oil was barely on the dipstick at the bottom when I checked it. I had to add 3 quarts of oil to get it back to the normal level. This occurred approximately 2600 miles after an oil change. On average, this vehicle requires the addition of approximately 1 quart of oil every 900 miles. Extremely high oil consumption. No signs of a leak anywhere in my garage or on the vehicle. Have not had any other problems with the vehicle other than having to add a quart of oil every 2nd-3rd fill up at gas station.

- Little Elm, TX, USA

problem #17

Nov 302020

Cherokee

  • 30,000 miles
On multiple occasions my 2019 Jeep Cherokee has stalled out, with out warning, while I was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer I was informed that this engine, the 2.4L has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.

- Dexter, MI, USA

problem #16

Sep 222020

Cherokee

  • 16,897 miles
Backing out of garage gasoline was coming out of the engine compartment and falling onto the driveway. When the engine was turned off the gas stopped coming out. Turned the engine back on and gas started coming out again so I parked it in the yard. I called the dealer and they had it towed to their place. They told me the fuel line was disconnected at the fuel pressure sensor. They stated that you can't remove this without a special tool and it was probably not fully locked in when made and over time came loose. Brad at crown Jeep in cleveland, tn. That's also where I purchased it from.

- Mcdonald, TN, USA

problem #15

Oct 262019

Cherokee

  • 5,000 miles
Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.

- Wayne, NJ, USA

problem #14

Dec 062019

Cherokee

  • 45,000 miles
Truck cuts off when I make turns or if I stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and I just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because I'm afraid I'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck I have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and I have to go up one to get home and I almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.

- Conway, AR, USA

problem #13

Oct 052019

Cherokee

  • 38,000 miles
Everytime I slowed down my Jeep would cut off. I figured out I could get it to restart in neutral as I'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the Jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. the dealers temporary solution is to do a oil consumption test to turn into mopar. So I have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my Jeep will not start. Thankfully it is in my driveway and I didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when I try starting. Also, February 2019 I did get the recall fixed (power control module) from the dealer. So when I went back for this issue they told me I'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so I went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: Now my 2019 Jeep is stuck in my driveway and there doesn't seem to be any solution.

- Palm Coast, FL, USA

problem #12

Sep 012018

Cherokee

  • 50 miles
Automatic transmission exhibits odd behavior from the day of delivery of this new car, Jeep service says nothing is wrong; clunking noise when lightly tapping the accelerator, rough shifting, when letting foot of the accelerator vehicle doesn't slow down and takes long time before it does, it feels like it is coasting instead of slowing when it finally downshifts it speeds up on its own and then slowly decelerates.

- Milford, CT, USA

problem #11

Aug 112019

Cherokee

  • miles
I was not able to start the car and it was towed to closest dealer. According to them the problem is fuel pump. And it is been 1 month already in dealer possession and still not fix it. Jeep doesn't have a part.

- Stokesdale, NC, USA

problem #10

Aug 142019

Cherokee

  • 5,000 miles
The vehicle was in motion on a county road traveling normally when it suddenly stalled out losing all power including steering. The instrument panel stated something like "must be in park to change gears" although no manual attempt had been made to do anything of the sort. This has happened twice. The Jeep dealer kept the vehicle for two weeks and has decided there is nothing wrong with it.

- Hoschton, GA, USA

problem #9

Jul 242019

Cherokee

  • 13,000 miles
Jeep does not accelerate properly. Still has other issues stated in other complaint; grinding, lurching. This car is a fail. Filed a lemon claim that was ignored and am about to re file for all the other problems occurring. I can't use cruise control because the rpms get waaay too high for me to trust. The hills between payson AZ and show low AZ are too much for the computer to manage, I'm worried the engine will blow. Air bags did not deploy when I was rear ended. Now I know why. They are recalled. This is a death trap I am paying 32K for, and I am livid. I will never buy Jeep again.

- Phoenix, AZ, USA

problem #8

Jul 022019

Cherokee

  • miles
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard.. the "D" starts blinking in drive and the vehicle starts indefinite reversing...... this SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

- Fresno, CA, USA

problem #7

Jul 022019

Cherokee

  • miles
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard.. the "D" starts blinking in drive and the vehicle starts indefinite reversing...... this SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

- Fresno, CA, USA

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