10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
12,282 miles

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problem #33

Jun 022025

Cherokee

  • miles
2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60K/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.

- Grand Junction, CO, USA

problem #32

Apr 072025

Cherokee

  • miles
Vehicle lost power on the highway and rapidly decelerated. SVC 4wheel drive message light on. Not inspected yet.

- Sand Springs, OK, USA

problem #31

Apr 172025

Cherokee

  • miles
Stalls and loss of control of vehicle

- Lavonia, GA, USA

problem #30

Mar 202025

Cherokee

  • miles
PTU for this car, with no light or warning on the dashboard, car began to make a cranking clicking noise and began to smoke from the rear exhaust, car lost steering capability for the brief moment and fellow driver alerted me that my car was on fire below. Car immediately pulled to the side, i never lost power. at mechanic shop, appears that the PTU blew and oil flew all over the bottom of the car which then ignited causing car fire, appears to have damaged dry shaft, PTU blown into literal pieces and Rear differential all damaged. Car was initially serviced and was told that part was on back order with no signal or conversation that it was unsafe to drive, yet appears that is not the case. other jeeps 2018-2019 have a similar recall on PTUs and i dont know why this model does not

- Holbrook, NY, USA

problem #29

Jan 282025

Cherokee

  • miles
On a regular basis (AT LEAST 1 x daily) I will be driving my 2019 Jeep Cherokee, and when I stop at a light, stop sign, parking spot, or the start/stop component turns off the engine, the power to my vehicle completely fails. The vehicle will turn off completely. The dash panel, radio, everything will completely turn off. This has caused me to be stuck in the middle of the street, and it also has happened in the parking garage of my job, causing me to hit the wall next to a parking spot. There are no warning lights when this happens, there is no check engine light that come on after. I have taken it to a mechanic and since there is no check engine light on the dash panel, the OBD is not able to pull up any codes. Due to this issue, I have disabled the start/stop component on my Jeep to see if it helps the issue, but it does not seem to help

- Reno, NV, USA

problem #28

Oct 302024

Cherokee

  • miles
Stalling while driving slow. Stalled in traffic. Had to pushed off the road. Started running after a few minutes. Stalled 2 more times while i was leaving home. Would not start again for a few days each time. Alot of sensors are flashing. Has not been looked at by any dealership. Engine shuts down while driving

- La Luz, NM, USA

problem #27

Aug 062024

Cherokee

  • miles
While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor B circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.

- Park City, KS, USA

problem #26

Aug 252023

Cherokee

  • miles
The auto stop start feature is causing the car to stall out and shut off during a complete stop. The car check engine, light and auto start lights turn on. Then the car starts shaking and vibrating. It-??s very unsafe to drive vehicle!

- Colonia , NJ, USA

problem #25

Oct 052021

Cherokee

  • miles
I have the 2019 Jeep Cherokee High Altitude 2.0 turbo 9 speed transmission. We have had this same problem since we bought this vehicle. It doesn't happen all the time but I believe is getting worse. The notorious very very hard shifting & stalling problems. This seems to happen at any speed, at anytime, & doesn't matter how you drive it the problem still persist. You can be driving 35 mph on a straight stretch, no breaking, no change in acceleration, and it will suddenly shift very hard! The other problem that I believe is connected to this is stalling before it decides to shift. Sometimes 3 to 5 seconds before shifting very hard into gear after it finally decides which gear it wants to shift into. It has created some very scary moments that my family & I could have got into an accident multiple times because it took so long to shift. Please be my guest & inspect it! No check lights or anything like that. I did have the battery go bad a year after we bought it. That might have to do with the start/stop system even though it is equipped with a bigger battery and better starter.

- London, AR, USA

problem #24

Jul 202021

Cherokee

  • miles
Check engine light came on. Had it diagnosed within 5 minutes. Code P0123 came up. That is the -??Throttle/Pedal Position Sensor/Switch -??A-?? Circuit High Input-??. Specific part # 5184349AF. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts Dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.

- Mooresville , NC, USA

problem #23

Jan 192019

Cherokee

  • miles
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).

- Tom Bean, TX, USA

problem #22

Apr 012021

Cherokee

  • 63,000 miles
Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.

- Fort Mill, SC, USA

problem #21

Mar 302021

Cherokee

  • 35,780 miles
While driving my Jeep suddenly shut off. This happened twice, so I took it to Liberty Jeep in libertyville. I was told that they would need to do a PCM reprogram and that it will now burn 1 quart of oil per every 1000 miles and that I would need to keep an eye on it to continue to top of the oil so the Jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and I haven't had any luck. Owner or managers do not return any emails or phone call. This is very disturbing.

- Gurnee, IL, USA

problem #20

Jan 122021

Cherokee

  • 59,000 miles
When coming to a stop in the vehicle, the 2019 Jeep Cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but I do not see my VIN available for service. This is unacceptable as I am afraid of a newish car turning off while on the road.

- Marietta, GA, USA

problem #19

Jan 082021

Cherokee

  • 30,000 miles
A couple times now my Jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when I was in an intersection with a semi bearing barreling down on me and I had no steering no brakes no propulsion nothing then the D for drive on the dash started blinking all servicing is up to date and now there is a warning light

- Molalla, OR, USA

problem #18

Jul 132020

Cherokee

  • 30,000 miles
Engine turned off rounding a corner with no warning. Was able to restart vehicle and get back home slowly. The oil was barely on the dipstick at the bottom when I checked it. I had to add 3 quarts of oil to get it back to the normal level. This occurred approximately 2600 miles after an oil change. On average, this vehicle requires the addition of approximately 1 quart of oil every 900 miles. Extremely high oil consumption. No signs of a leak anywhere in my garage or on the vehicle. Have not had any other problems with the vehicle other than having to add a quart of oil every 2nd-3rd fill up at gas station.

- Little Elm, TX, USA

problem #17

Nov 302020

Cherokee

  • 30,000 miles
On multiple occasions my 2019 Jeep Cherokee has stalled out, with out warning, while I was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer I was informed that this engine, the 2.4L has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.

- Dexter, MI, USA

problem #16

Sep 222020

Cherokee

  • 16,897 miles
Backing out of garage gasoline was coming out of the engine compartment and falling onto the driveway. When the engine was turned off the gas stopped coming out. Turned the engine back on and gas started coming out again so I parked it in the yard. I called the dealer and they had it towed to their place. They told me the fuel line was disconnected at the fuel pressure sensor. They stated that you can't remove this without a special tool and it was probably not fully locked in when made and over time came loose. Brad at crown Jeep in cleveland, tn. That's also where I purchased it from.

- Mcdonald, TN, USA

problem #15

Oct 262019

Cherokee

  • 5,000 miles
Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.

- Wayne, NJ, USA

problem #14

Dec 062019

Cherokee

  • 45,000 miles
Truck cuts off when I make turns or if I stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and I just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because I'm afraid I'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck I have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and I have to go up one to get home and I almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.

- Conway, AR, USA

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