10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,558 miles

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« Read the previous 20 complaints

problem #137

Aug 172021

Compass

  • miles
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.

- Greensboro, NC, USA

problem #136

Jul 312021

Compass

  • 44,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while approaching his driveway, when turning off the headlight and the ignition, he noticed the -??Lights On-?? message was illuminated however, the lights were off. The contact also stated on another occasion, while making a right turn, the vehicle seized. The contact stated while restarting the vehicle, the low oil pressure warning light was illuminated. The contact stated he continued to experience the failure while driving to his residence. The contact took the vehicle to a local dealer, where he had an oil change performed but did not have the vehicle diagnosed. The mechanic was not informed about the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) and 17V740000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.

- Rantoul, IL, USA

problem #135

Apr 012021

Compass

  • miles
the backup camera is black sometimes when backing up, sometimes it works, sometimes it does not.

- Maumelle, AR, USA

problem #134

Jul 202021

Compass

  • miles
Bought this jeep from dealer Bourne car center, easton ma. jeep electric system malfunction with brakes frequently. Brakes gets locked up and car does not start. i bought this car 5 months before, this issue has happened 3 times already. concerned with brake issue. when jeep is moving, it works well.

- Mansfield, MA, USA

problem #133

Jul 142021

Compass

  • miles
I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.

- Cary, NC, USA

problem #132

Jul 122021

Compass

  • miles
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.

- Clarksville, TN, USA

problem #131

Dec 012020

Compass

  • miles
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.

- Ocala, FL, USA

problem #130

May 102021

Compass

  • miles
Back up camera does not work screen keeps going black with message service not available. Been over a week since last worked. Been going on and off since bought this car. Not being able to see is safety

- Derry, NH, USA

problem #129

Apr 302021

Compass

  • miles
I bought my Jeep brand new with zero miles in 2018 and have been having problems with my back up camera since then. My back up camera for my Jeep randomly and continuously goes black. This can last a day or up to a week I am without a back up camera. Jeep has replaced the radio twice and have replace the camera itself once. I've taken my car to get service for back up camera to Jeep multiple times. The last time I was at Jeep they replaced my radio and it hasn't been a month yet and my back up camera is not working the screen is black. Today is Monday, May 3 and I have been without a back up camera since Friday April 30th. I do not feel safe driving this car.I have video proof every time the backup camera goes out but I've attached a picture of the black screen.

- Baltimore, MD, USA

problem #128

Apr 162021

Compass

  • 36,500 miles
I have a 2018 Jeep Compass latitude and on numerous occasions have had the car stall at red lights when shutting off from braking, when releasing my foot from the brake the car failed to accelerate with other vehicles behind me. In these instances I have had to put my car in park and then power it off and restart it as the quickest fix. This has also happened to me in drive thrus while stopping to pay and at stop signs, all doing the same thing after braking and the automatic start/stop engaging. The other issue I have had has occured while driving down the road/highway. This has happened to me three times now. In one instance I was going 30 mph and my car just stopped accelerating and the power stirring no longer would work, the screen displayed a message saying to put my vehicle in park and that my vehicle needed to be started before it could be shifted and the D shown on my dash was blinking. When the car started to slow I tried to pull over, but my power stirring wouldn't work and I was froced to stay in the middle of the road. Another time I was truning a corner at a red light and in the process of the turn going around 15 mph my car dash showed the same message and performed the same way with no power stirring. The third time I was going 55 mph down a highway and the car did the same thing. In each of these instances I put my car in park, pressed the break and the start button and the car did not start, on the second time it did not start as well and sounded as if my car was not going to start at all and stalled like the battery was dead, which it clearly was not. Eventually the car starts and I could then shift to drive and proceed as normal. This is not okay though, and extremely dangerous. My car is not very old and does not have a lot of miles on it at the times these occured I was at 31,000- 36,000 miles.

- Amboy, IL, USA

problem #127

Apr 202021

Compass

  • 23,000 miles
My forward collision warning system gave a false positive while I was driving down a busy road way. It activated the braking system when there were no vehicles in front of me for at least 40 yards and causing a vehicle that was following me to have to break and swerve to miss hitting me. I was on rt 15 in shamokin dam around 12:30 pm going 30 mph

- Lewisburg, PA, USA

problem #126

Apr 122021

Compass

  • 46,250 miles
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.

- Theodore, AL, USA

problem #125

Apr 102021

Compass

  • 46,034 miles
On January 30th, 2021 I was driving on the route 9, I stopped on a red light, when it turned green, I was about to go ahead but my car just shut off, I could not turn it on again, I called a tow, we took it to the dealership and they said I needed to replace the main and aux battery, they charged $555.15 the next day, when I was going to drive the car again, I turned on and several messages poped up on the screen: "stop safely vehicle will shut off soon' 'service antilock break system' '4WD unavailable' 'service break system' after all those messages the car shut off. I called the tow, we went to the dealership again and they told me the problem was a wire connection. After that I drove the car normally but on April 10th, 2021 I tried to take my car and I had the same problem, same messages, I called the tow and we went to the dealership again. I am afraid of my safety and others while I am driving, the dealership does not give more information about it, they do not fix the problem, and I think an investigation should be conducted immediately to know if the car must be recall.

- Brighton, MA, USA

problem #124

Mar 202021

Compass

  • 44,000 miles
Car dies while driving for no reason. Intermittently. Transmission intermittently jerks into gear. Instrument panel intermittently does not come on until restart. Key fobs (main fob and spare) intermittently do not function. (batteries are not the issue)

- Cicero, IN, USA

problem #123

Mar 222021

Compass

  • 57,000 miles
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.

- Haverhill, MA, USA

problem #122

Oct 152020

Compass

  • 45,000 miles
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes... we had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership

- Mount Olive, NC, USA

problem #121

Mar 052021

Compass

  • 40,000 miles
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.

- Nassau, NY, USA

problem #120

Feb 262021

Compass 4-cyl

  • 74,620 miles
For months my Jeep has had issues. All the dash lights will light up warning me of issues. The Jeep has stopped dead while driving and no warning. There are times I start the Jeep an lights come so I turn it off and restart and the lights go away. Other times I will be driving and the lights come on. I have replaced both batteries, a plug under the hood, and the PCM module was repaired by a dealership. Today I was driving an all lights came on, the Jeep shut off, and it took almost 20 minutes before the Jeep would start. I had it put on a diagnostic machine today and they suggested take back to the dealership due to codes. These are the codes C2502, P2504, amd P2af5. I was told I no longer am covered under warranty however this has been ongoing and its a 2018 Jeep.

- Ocala, FL, USA

problem #119

Feb 062021

Compass

  • 60,000 miles
Car needed a new engine about 2 months ago for burning oil. During this time I stalled on a busy road and someone almost hit me. Last week I was in Florida and my car would not start, it then started smoking underneath and a small fire was started. The car was towed to Chrysler dealership and is currently still there with an Chrysler engineer coming to inspect what happened. I have attached a copy of the text message exchange with Chrysler dealership in Florida to describe the issue. The what sounds like an electrical fire occurred on 2/6/21. The engine was replaced about 2 months ago. This car is extremely unsafe.

- Metamora, MI, USA

problem #118

Feb 012021

Compass

  • 16,638 miles
Multiple times I would try to start the vehicle and the battery would be dead. After jumping the car off it would operate without a problem. I took the car to a repair shop and had it checked but no problems were found. On 02/01/2021 the car again would not start. I had a mechanic jump the car off and I let it idle to build up the battery. After a few minutes there was a noise and then smoke started coming out from under the hood. Then fire!

- Bedford, TX, USA

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