10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,585 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #104

Nov 012020

Compass

  • 3 miles
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'" feels like it slips" and makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat

- Dickinson, TX, USA

problem #103

Oct 282020

Compass

  • 40,000 miles
2018 Jeep Compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. This has happened about a dozen times to this vehicle in the last few weeks.

- Lenox, MI, USA

problem #102

Oct 272020

Compass

  • 46,000 miles
I took in my vehicle about a month ago to get a fix on a service engine light issue. It seemed to be a problem when I had my ac on and the transmission light and service engine light would turn on. I wouldn't be able to accelerate and it would make a jerking movement when I put my car into drive. I took my vehicle in about a month ago and they said that the problem had been fixed. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. I put it in drive and it starts to drive but then jerks and completely stops. I bought this car in the beginning of the year and if I knew I would have all these issues with it and be fearful that I could've gotten into a crash or worse on the highway- I would not have bought it!

- Gaithersburg, MD, USA

problem #101

Oct 172020

Compass

  • miles
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.

- Lowell, MA, USA

problem #100

Oct 172020

Compass

  • 41,000 miles
Without any warnings, I was getting ready to leave for the day and my car would not start. The car attempts to turn on but it won't turn over. I thought it was the battery but it's not. My car was parked when this event occurred,

- San Antonio, TX, USA

problem #99

Sep 142020

Compass

  • 25,000 miles
While driving, entertainment display cuts out without any input by user. Usually ends up coming back on minutes later. While vehicle is off and stationary, car does not register lock button being pressed on inside of the vehicle or from the key fob. If it does, there is always one door that stays unlocked.

- Goldsboro, NC, USA

problem #98

Sep 012018

Compass

  • 50,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds, the battery drained, the tires locked up, the vehicle loss motive power and stalled. The battery warning light was illuminated. The vehicle was towed to rockwall Chrysler Dodge Jeep Ram (970 E interstate 30, rockwall, tx 75087, (469) 698-2100) and diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The local dealer was unable to identify the failure. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 50,000.

- Lavone, TX, USA

problem #97

Jul 242019

Compass

  • 17,579 miles
My vehicle sounds like it's down shifting when driving between 40 & 50 miles and it has cut off on me several times when tuning the corners and something always sounds like it's rattling. I've taken it several times to the dealership and because no codes pop up they want to charge me to inspect it. I've complained about these issues since I've purchased it. There have been times when all of my functions light up or it tells me my key is not in the vehicle when it's in plain site. This happens when I'm driving on the street or freeway.

- Detroit, MI, USA

problem #96

Nov 202019

Compass

  • 17,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis Chrysler Dodge Jeep Ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to East Tennessee Dodge Chrysler Jeep Ram located at 2774 N. main St, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000.

- Crossville, TN, USA

problem #95

Sep 052020

Compass

  • 35,073 miles
Vehicle has randomly shuts down while driving street or highway. Service transmission light comes on while driving and car decelerates which is extremely dangerous at highway speeds. Back up camera instrument panel intermittently does not work. I am sure there is more but at this time this is all I can think about as my daughter, son-in-law and grandbabies are stuck on the side of the road 250 miles from home. Most recent occurrence today with transmission light.

- Spring, TX, USA

problem #94

Sep 042020

Compass

  • 49,000 miles
When driving down the road if I make a complete stop the autostp engages will not disengage until Jeep is in park and turned off and on. The emergency brake will also randomly engage. Cause me not to be able to move. Also have had times were the brake pedal is stiff and cant start the Jeep.

- Bedford, TX, USA

problem #93

Aug 012020

Compass

  • 49,895 miles
Battery died and requires jump starting every time I turn the vehicle off. It took an hour to start my vehicle today. It is believed to be a voltage regulator issue just like other models of this vehicle but my VIN says it isn't eligible for the recall.

- Jasper, GA, USA

problem #92

Jul 302020

Compass

  • 70,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving and slowing to a stop, at approximately 5 mph the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to tate Dodge Chrysler Jeep Ram (7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) who informed the contact that the main battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Pasadena, MD, USA

problem #91

Jul 252020

Compass

  • 51,318 miles
Encendido repentino de luz stop, luz servicio al motor, radio SE apaga. Esto ocurre mayormente cuando vehculo est movimiento, carretera de ciudad, lnea recta.

- Camuy, PR, USA

problem #90

Jul 242020

Compass

  • 500 miles
Initially service transmission message, appears on the car when it was turn without moving for more than 10 minutes, after that if there was an intention of changing the gear of the car (drive or reverse) the complete cars move like a mayor part was broken. After turning on the car and turning off the car 2 times the message disappear and the car can start moving freely. The car was taken to service and the dealer service explain that it was an incorrect plug. Weeks later the event was repeated but now running at a speed of 60 miles per hour. When the message appears while running the car instantly reduce the speed, which is very danger at this speed, and when pressing the accelerator the engine does not respond and can not exceed 30 miles per hour. This has happened multiples times, and it has been 'corrected' in different ways by the dealership, changing battery and correcting misplaced cables, now it happens every day. It is important to state that I was able of changing the car at the dealership but the same error happens on the new car.

- Boqueron, PR, USA

problem #89

Jul 112020

Compass 4-cyl

  • 8,400 miles
I started the car and everything would turn on except the engine (vehicle stationary). Sometimes the back up camera is black and won't turn on when reversing (vehicle moving). The engine light randomly turns on when there's nothing wrong with the Jeep (programming/electrical issue"?") & a bunch of other lights, but then the next day it'll be gone; or it'll be gone after I turn the vehicle on & off multiple times (this happens when vehicle is moving on highway). All 3 of these incidents have happened several times & I feel very unsafe driving myself & my family in this vehicle, because of it.

- Hinesville, GA, USA

problem #88

Jul 072020

Compass 4-cyl

  • 30,000 miles
My 2018 Compass stalled on me twice in city traffic. Checked the oil and the dip stick was dry. The oil light did not go on.

- Columbus, IN, USA

problem #87

Dec 232017

Compass 4WD 4-cyl

  • miles
Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. Car has been through new engine new radio new 4 set of tires new steering rack new brakes new rotors new lug nuts etc I have all my paperwork

- Lorton, VA, USA

problem #86

Aug 302018

Compass 4-cyl

  • 6,000 miles
Oil consumption of over 1 qt-2qt over 2000 miles or less with engine light illumination and electrical issues w/O warning. Automatic shutdown when driving and Chrysler says its normal oil consumption. Eval. Guidelines change with each study.oil consumption test very specific and is billed to owner indiscriminately. No discussion of repair.

- Westminster, MD, USA

problem #85

Jun 052020

Compass 4-cyl

  • 38,000 miles
Driving and the whole panel went dark, radio and everything - came back on approx 2 hours later. This only happened once. Then my start/stop stopped working. When I try to start my vehicle it does not start but says engine is running. I had to go outside my vehicle to remote start it in order to go. Vehicle stalled while driving down the street. This all recently started to happen. A lightning bolt symbol appeared on my gage as well as my engine light.

- Riverside, CA, USA

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