10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,585 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #84

Feb 102019

Compass 4-cyl

  • 13,806 miles
The Jeep has gone into limp mode twice. First time was almost rear ended. Jeep was towed to dealership same day. Repaired once advised there was a mother board issue. The second time dealer unable to replicate no repair made. Turn started to get stuck around the same time. Turn signal keeps getting stuck has been sent to dealer several times issue still not repaired.

- Katy, TX, USA

problem #83

May 042020

Compass

  • 20,000 miles
My 2018 Jeep Compass started randomly overheating. We were stranded for over 5 hours in the middle of nowhere. I had the engine thermostat replaced, as the mechanic thought that was the problem. It seemed to work and we were in our way. About 2 miles from our destination it started overheating again. There was no steam, no excess sound from the engine, no nothing. I took the vehicle into another mechanic and had a full diagnostic ran, only to come back with nothing. We are currently driving through the desert with the heat on because anytime you turn on the ac the engine starts to overheat, and it is not even 80 outside. I looked it up in the seems to be a fairly common problem for the Jeep Compass. We have a long way to go on our trip still. This is extremely concerning considering the age and mileage of the vehicle.

- Grand Rapids, MI, USA

problem #82

May 032020

Compass

  • 31,293 miles
Car has stalled while driving. No transmission fluid and just bought from dealer less than 600 miles ago. Engine runs hot to the point vehicle stops while driving. Electrical system malfunctions and windows go up and down. Burning through coolant and transmission fluid as well as oil. Car overheats upon any acceleration and shuts off. All occur while in motion. Vehicle electrical system and lights too bright at night and cannot see you back up while parked or in motion. Cannot dim. Vehicle gear shift is rough in and out of gear (in drive to parked). Could not park when stalled.

- Charlotte, NC, USA

problem #81

Apr 102020

Compass 4-cyl

  • 10,800 miles
I left my house and drove about a mile down the road. I stopped at a stop sign and as I went to proceed onto an extremely busy road my 2018 Jeep Compass completely shut down. It wouldn't move and told me to shift gears then press the brake and start button. Multiple attempts would not restart the car. Even though I put it into park, the D on the shifter was flashing and a message on the dashboard said that it had to be in park to start...even though it was in park. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was, no warning lights or anything. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, I immediately made an appointment at the dealership to have it checked out.the man who helped we when I got there said he thought he knew what the issue was. He showed me that there was hardly any oil on the dipstick. I realize I was about 800 miles past the 5000 mile oil change, and they told me that Jeep said it was acceptable to burn a quart of oil every 2000 miles. This seems excessive to me and every mechanic that I've talked to. I have read that the engine was designed to shut off when oil is low and Chrysler confirmed that. How does this pass testing? there is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles are on the road. There needs to be a recall asap and engines need to be replaced with ones that don't burn through fuel like this. Hundreds of people have reported the same issue online.

- St Charles, IL, USA

problem #80

Mar 282020

Compass

  • 22,000 miles
Purchased 2018 Jeep Compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the Jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late March, owner is receiving a new back-up camera after having just driven the Jeep to a dealer and requesting replacement. Owner is consistently being told to take the Jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.

- Orange Park, FL, USA

problem #79

Nov 142018

Compass

  • miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the oil warning light illuminated. The vehicle was taken to an independent mechanic and the oil level was checked. The oil level was within safe vehicle operating range. The oil light was reset. The contact linked the failure to NHTSA campaign number: 17V670000 (engine and engine cooling) however, the VIN was not included. Additionally, the contact stated that the ess (engine stop-start) function was inoperable. The VIN was not included in NHTSA campaign number: 18V524000 (electrical system). The vehicle was taken to meador Dodge Chrysler Jeep Ram located at (9501 South fwy, fort worth, tx 76140) and southwest Chrysler Dodge Jeep Ram located at (2235 N main St, cleburne, tx 76033) where the contact was informed that an oil consumption test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Burleson, TX, USA

problem #78

Mar 232020

Compass

  • 30,000 miles
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.

- Long Beach, CA, USA

problem #77

Feb 262020

Compass

  • 20,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the vehicle was shifted into reverse however, the back up camera failed to display any objects behind the vehicle. The contact stated that the back over prevention system was inoperable. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor manufacturer was contacted or informed of the failure. The approximate failure mileage was 20,000.

- Browns Mills, NJ, USA

problem #76

Jan 272020

Compass

  • 28,300 miles
My Jeep Compass turns off while driving. The low oil pressure light comes on and the parking break turns on in the middle of the street, more than 4 times. Took my Jeep to a dealership, they said don't worry you just need an oil change. I stated that my check oil light did not come on, the engine light did not come on, and the change your oil light did not come on. How am I supposed to know the oil pressure is low? the light only flashes for a second, until the vehicle turns off. The first couple times, I was unaware the light flashed. I was to busy trying to avoid being hit from behind. I had to turn on hazards, figure out the parking break engaged and panic. That is a hazard on the road. I inquired if there was a recall or any injuries or deaths due to the issue. The answer was not yet. The 2.4 burns oil, everyone has this problem. I don't find acceptable. I have to drive this car at least 6 more years. It is not a safe vehicle. The Jeep has died backing up in parking lot. The Jeep dies during turning both right and light on busy streets. And once, I turned left drove 4 cars length and stopped dead in traffic on a busy street.

- Crystal Lake, IL, USA

problem #75

Jan 102020

Compass

  • 24,104 miles
12-29-19 vehicle stalls while driving. Changed oil as tech states that it is normal for a call to stall while driving if it is under the recommended oil level. 1-7-2020 vehicle stalls at stoplight. 1-9-2020 Jeep changes out ignition switch. 1-10-2020 pu vehicle auto start stop would not engage. Went back to Jeep. Could not recreate the problem. 1-10-2020 auto start stop malfunction. 1-11-2020 went back to Jeep could not recreate the problem bring back in on Monday. 1-13-2020 car turns off by itself while at stoplight. 9:57 auto start stop malfunction red light blinking on dash. 1-17-2020 pu car mileage 24190 stop start unavailable services top start system at 24193. 1-18-2020 car stalls again while driving.

- Las Vegas, NV, USA

problem #74

Jan 182020

Compass

  • miles
Jeep Compass problems with stalling and shutting off while driving

- Canyon Country, CA, USA

problem #73

Jan 162020

Compass

  • 20,000 miles
The Jeep Compass 2018 car just stops in the middle of driving. There is no oil light to indicate it is low on oil. This is a serious safety hazard. This has happened twice. The car eats oil. Dealer said to drive for 2000 miles and bring it in. I am terrified of driving it. It needs a new engline

- Branford, CT, USA

problem #72

Dec 092019

Compass

  • 30,000 miles
My vehicle start/stop caused me to stall out for 20min in the middle of traffic, I was not hit, and I put my hazards on and waved people by, I had to turn my vehicle off, and then put the parking break on, then disengage the parking break, restart my vehicle, and press the star/stop button to turn it off, and since this incident, my start stop system has not worked but I constantly have an umbrella con on my console that is a circle with an exclamation mark. I then went to orielly auto parts near my home for a diagnosis, and it was a manufacture code that they had no clue was about. My vehicle was in motion approaching a stop light on a public city street when it shut down and stalled out, I obstructed traffic for ten mins until I figured out how to get my car to turn back on.

- Tucson, AZ, USA

problem #71

Dec 292019

Compass

  • 45,000 miles
The car stalls or does not start. When we hit the start button it clicks and then the display says the car is running. By no means is the car running. We have checked the battery and disconnected the battery to see if it would reset anything. No go. This has also been happening since we bought the vehicle two years ago. It has now decided it will not start at all.

- Mulvane, KS, USA

problem #70

Dec 292019

Compass

  • 16,500 miles
I have had the car a year and the emergency brake randomly comes on by itself without having to push the emergency brake button. It usually happens when in reverse or just cranking the vehicle. Also tonight my radio and usb port completely turned off like I had turned my car off, while I was going down the road at 70 mph. Then it turned back on by itself like I had just turned my car on, I was still driving down the road.

- Gilbert, LA, USA

problem #69

Dec 252019

Compass

  • 30,000 miles
While driving the tachometer and the digital and analog speedometers went to zero. And the D for drive was flashing in the dash as well as at the shifter along with the parking brake light flashing also.when I pulled over and put it in park it shut itself off and would not immediately restart. This is a few months after taking to the dealer for the transmission not shifting and codes flashing. I have attached a photo taken at about 20 mph of the tachometer and speedometers

- Tippecanoe, OH, USA

problem #68

Dec 202019

Compass

  • miles
I have a 2018 Jeep Compass that I purchased earlier this year in February. Later on in October I started getting a low oil pressure signal more specifically it would signal whenever I turn the steering wheel while driving. I took it to a Jeep technician turns out it was leaking oil and needed a whole engine replaced (keep in mind 2018 vehicle). Fast forward to now (only two months later) my car started shaking then progressively went to not even turning on at all while driving on city road the serv 4WD light turned on. Now it's back at the shop

- Houston, TX, USA

problem #67

Dec 112019

Compass

  • 15,500 miles
Four times now after the stop/start system has engaged while at a stop and I release the break to start driving, the car either flashes 4 wheel drive unavailable and then goes into limp mode not allowing the car to drive over 13mph until the car is restarted or most recently states transmission warning service engine and won't allow the car to drive at all until I restart the car in the middle of the road. Both times after restarting the car has driven with no issues but most recently the service engine light has remained on. These issues only happen with the stop/start function so I have to remember to turn this feature off everytime I start the car. This has happened twice in the middle of a busy intersection in the city leaving me to sit in the middle and wait for my car to shut off, turn back on, and hopefully drive away while hoping no car drives right into me while trying to do this. Very unsafe!

- Webster, MA, USA

problem #66

Sep 112019

Compass

  • 10,000 miles
First my radio cuts out at random times. Second, I've been noticing my oil light coming on many times. I constantly feel like I'm putting oil in this car. 3 rd, I was pulling out of a strip mall when my car just shut off. Thankfully I wasn't in traffic yet. Many times when I start my car and start moving my car stalls. This has happened too many time that I don't feel safe. Every 600-1000 miles I have to check the oil. It is always low and I believe this is the cause of the stall problem. I bought this car in October 2018 brand new and have had trouble ever since I hit 3000 miles. Very disappointing!!!!

- Pasadena, MD, USA

problem #65

Dec 092019

Compass

  • 15,335 miles
During cold weather/ and randomly driving down highway, engine will cutout and not restart. Also when parked engine will crank, but not start. Even if you replace battery- does nothing. This is a very high priority for safety concerns. This could cause lots of wrecks.

- Norfolk, NE, USA

Read the next 20 complaints »