10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,558 miles

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« Read the previous 20 complaints

problem #97

Jul 242019

Compass

  • 17,579 miles
My vehicle sounds like it's down shifting when driving between 40 & 50 miles and it has cut off on me several times when tuning the corners and something always sounds like it's rattling. I've taken it several times to the dealership and because no codes pop up they want to charge me to inspect it. I've complained about these issues since I've purchased it. There have been times when all of my functions light up or it tells me my key is not in the vehicle when it's in plain site. This happens when I'm driving on the street or freeway.

- Detroit, MI, USA

problem #96

Nov 202019

Compass

  • 17,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis Chrysler Dodge Jeep Ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to East Tennessee Dodge Chrysler Jeep Ram located at 2774 N. main St, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000.

- Crossville, TN, USA

problem #95

Sep 052020

Compass

  • 35,073 miles
Vehicle has randomly shuts down while driving street or highway. Service transmission light comes on while driving and car decelerates which is extremely dangerous at highway speeds. Back up camera instrument panel intermittently does not work. I am sure there is more but at this time this is all I can think about as my daughter, son-in-law and grandbabies are stuck on the side of the road 250 miles from home. Most recent occurrence today with transmission light.

- Spring, TX, USA

problem #94

Sep 042020

Compass

  • 49,000 miles
When driving down the road if I make a complete stop the autostp engages will not disengage until Jeep is in park and turned off and on. The emergency brake will also randomly engage. Cause me not to be able to move. Also have had times were the brake pedal is stiff and cant start the Jeep.

- Bedford, TX, USA

problem #93

Aug 012020

Compass

  • 49,895 miles
Battery died and requires jump starting every time I turn the vehicle off. It took an hour to start my vehicle today. It is believed to be a voltage regulator issue just like other models of this vehicle but my VIN says it isn't eligible for the recall.

- Jasper, GA, USA

problem #92

Jul 302020

Compass

  • 70,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving and slowing to a stop, at approximately 5 mph the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to tate Dodge Chrysler Jeep Ram (7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) who informed the contact that the main battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Pasadena, MD, USA

problem #91

Jul 252020

Compass

  • 51,318 miles
Encendido repentino de luz stop, luz servicio al motor, radio SE apaga. Esto ocurre mayormente cuando vehculo est movimiento, carretera de ciudad, lnea recta.

- Camuy, PR, USA

problem #90

Jul 242020

Compass

  • 500 miles
Initially service transmission message, appears on the car when it was turn without moving for more than 10 minutes, after that if there was an intention of changing the gear of the car (drive or reverse) the complete cars move like a mayor part was broken. After turning on the car and turning off the car 2 times the message disappear and the car can start moving freely. The car was taken to service and the dealer service explain that it was an incorrect plug. Weeks later the event was repeated but now running at a speed of 60 miles per hour. When the message appears while running the car instantly reduce the speed, which is very danger at this speed, and when pressing the accelerator the engine does not respond and can not exceed 30 miles per hour. This has happened multiples times, and it has been 'corrected' in different ways by the dealership, changing battery and correcting misplaced cables, now it happens every day. It is important to state that I was able of changing the car at the dealership but the same error happens on the new car.

- Boqueron, PR, USA

problem #89

Jul 112020

Compass 4-cyl

  • 8,400 miles
I started the car and everything would turn on except the engine (vehicle stationary). Sometimes the back up camera is black and won't turn on when reversing (vehicle moving). The engine light randomly turns on when there's nothing wrong with the Jeep (programming/electrical issue"?") & a bunch of other lights, but then the next day it'll be gone; or it'll be gone after I turn the vehicle on & off multiple times (this happens when vehicle is moving on highway). All 3 of these incidents have happened several times & I feel very unsafe driving myself & my family in this vehicle, because of it.

- Hinesville, GA, USA

problem #88

Jul 072020

Compass 4-cyl

  • 30,000 miles
My 2018 Compass stalled on me twice in city traffic. Checked the oil and the dip stick was dry. The oil light did not go on.

- Columbus, IN, USA

problem #87

Dec 232017

Compass 4WD 4-cyl

  • miles
Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. Car has been through new engine new radio new 4 set of tires new steering rack new brakes new rotors new lug nuts etc I have all my paperwork

- Lorton, VA, USA

problem #86

Aug 302018

Compass 4-cyl

  • 6,000 miles
Oil consumption of over 1 qt-2qt over 2000 miles or less with engine light illumination and electrical issues w/O warning. Automatic shutdown when driving and Chrysler says its normal oil consumption. Eval. Guidelines change with each study.oil consumption test very specific and is billed to owner indiscriminately. No discussion of repair.

- Westminster, MD, USA

problem #85

Jun 052020

Compass 4-cyl

  • 38,000 miles
Driving and the whole panel went dark, radio and everything - came back on approx 2 hours later. This only happened once. Then my start/stop stopped working. When I try to start my vehicle it does not start but says engine is running. I had to go outside my vehicle to remote start it in order to go. Vehicle stalled while driving down the street. This all recently started to happen. A lightning bolt symbol appeared on my gage as well as my engine light.

- Riverside, CA, USA

problem #84

Feb 102019

Compass 4-cyl

  • 13,806 miles
The Jeep has gone into limp mode twice. First time was almost rear ended. Jeep was towed to dealership same day. Repaired once advised there was a mother board issue. The second time dealer unable to replicate no repair made. Turn started to get stuck around the same time. Turn signal keeps getting stuck has been sent to dealer several times issue still not repaired.

- Katy, TX, USA

problem #83

May 042020

Compass

  • 20,000 miles
My 2018 Jeep Compass started randomly overheating. We were stranded for over 5 hours in the middle of nowhere. I had the engine thermostat replaced, as the mechanic thought that was the problem. It seemed to work and we were in our way. About 2 miles from our destination it started overheating again. There was no steam, no excess sound from the engine, no nothing. I took the vehicle into another mechanic and had a full diagnostic ran, only to come back with nothing. We are currently driving through the desert with the heat on because anytime you turn on the ac the engine starts to overheat, and it is not even 80 outside. I looked it up in the seems to be a fairly common problem for the Jeep Compass. We have a long way to go on our trip still. This is extremely concerning considering the age and mileage of the vehicle.

- Grand Rapids, MI, USA

problem #82

May 032020

Compass

  • 31,293 miles
Car has stalled while driving. No transmission fluid and just bought from dealer less than 600 miles ago. Engine runs hot to the point vehicle stops while driving. Electrical system malfunctions and windows go up and down. Burning through coolant and transmission fluid as well as oil. Car overheats upon any acceleration and shuts off. All occur while in motion. Vehicle electrical system and lights too bright at night and cannot see you back up while parked or in motion. Cannot dim. Vehicle gear shift is rough in and out of gear (in drive to parked). Could not park when stalled.

- Charlotte, NC, USA

problem #81

Apr 102020

Compass 4-cyl

  • 10,800 miles
I left my house and drove about a mile down the road. I stopped at a stop sign and as I went to proceed onto an extremely busy road my 2018 Jeep Compass completely shut down. It wouldn't move and told me to shift gears then press the brake and start button. Multiple attempts would not restart the car. Even though I put it into park, the D on the shifter was flashing and a message on the dashboard said that it had to be in park to start...even though it was in park. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was, no warning lights or anything. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, I immediately made an appointment at the dealership to have it checked out.the man who helped we when I got there said he thought he knew what the issue was. He showed me that there was hardly any oil on the dipstick. I realize I was about 800 miles past the 5000 mile oil change, and they told me that Jeep said it was acceptable to burn a quart of oil every 2000 miles. This seems excessive to me and every mechanic that I've talked to. I have read that the engine was designed to shut off when oil is low and Chrysler confirmed that. How does this pass testing? there is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles are on the road. There needs to be a recall asap and engines need to be replaced with ones that don't burn through fuel like this. Hundreds of people have reported the same issue online.

- St Charles, IL, USA

problem #80

Mar 282020

Compass

  • 22,000 miles
Purchased 2018 Jeep Compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the Jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late March, owner is receiving a new back-up camera after having just driven the Jeep to a dealer and requesting replacement. Owner is consistently being told to take the Jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.

- Orange Park, FL, USA

problem #79

Nov 142018

Compass

  • miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the oil warning light illuminated. The vehicle was taken to an independent mechanic and the oil level was checked. The oil level was within safe vehicle operating range. The oil light was reset. The contact linked the failure to NHTSA campaign number: 17V670000 (engine and engine cooling) however, the VIN was not included. Additionally, the contact stated that the ess (engine stop-start) function was inoperable. The VIN was not included in NHTSA campaign number: 18V524000 (electrical system). The vehicle was taken to meador Dodge Chrysler Jeep Ram located at (9501 South fwy, fort worth, tx 76140) and southwest Chrysler Dodge Jeep Ram located at (2235 N main St, cleburne, tx 76033) where the contact was informed that an oil consumption test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Burleson, TX, USA

problem #78

Mar 232020

Compass

  • 30,000 miles
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.

- Long Beach, CA, USA

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