10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,585 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #64

Nov 252019

Compass

  • 47,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the vehicle experienced electrical failures. The contact stated that several unknown indicators flashed on the instrument panel and the turn signals and blind spot monitor failed to work. The contact stated that the computer was in a constant loop of turning on and off. Tallahassee Dodge Chrysler Jeep Ram Fiat (3987 w Tennessee St, tallahassee, fl 32304) scheduled a diagnostic appointment for December 9, 2019. The manufacturer stated that there were no recalls. The failure mileage was 47,000.

- Tallahassee, FL, USA

problem #63

Dec 022019

Compass

  • 7,016 miles
The car wont start. When presing the pushstart button it wont work. Message on the screen says car not in park and wont start nor shut down. No way to move it or shutting it down.

- Anasco, PR, USA

problem #62

Nov 272019

Compass 4-cyl

  • 21,000 miles
2018 Jeep Compass shut off while driving, it has happened twice since purchase nine months ago. I was on a city street both times and in motion.

- Wilmington, NC, USA

problem #61

Nov 112019

Compass

  • 16,500 miles
I have had multiple, varying issues with my 2018 Jeep Compass since I began leasing the car in June of 2018. In the past year or so alone, the car has had the uconnect system replaced or fixed 4 times, the brakes were recalled and repaired, it broke down on the side of the road out of oil at 6,000 miles, and now the engine needs to be replaced.

- York, ME, USA

problem #60

Oct 052019

Compass

  • 40,000 miles
I have been to papas now 5 times for the same two problems my start stop keeps stalling when trying to turn on 3 times now and has had the check start stop system light come on 3 times now. Also my part of my powertrain was broken and my strut broke.

- Hamden, CT, USA

problem #59

Jan 022018

Compass 4-cyl

  • miles
2018 Jeep Compass. Consumer writes in regard to vehicle's dashboard, while driving, will start to flash then vehicle will proceed to cut off. The consumer stated the vehicle was taken to the dealer. The dealer stated the vehicle only needed an oil change and updates. The failure persisted.

- Dearborn, MI, USA

problem #58

Oct 272019

Compass 4-cyl

  • 25,000 miles
Same issue 2X now and feel my life and others are jeopardized. While driving on a highway coming to a red light slowing down for the light to then turn green while pushing the gas the car stalled, shut down and emergency brake turned on, nothing would work. I could not disengage the emergency brake to even move the car off the lane of the highway and was nearly in a car accident. The first incident the vehicle was taken in for service and was told I needed an oil change. I said so while I'm driving, getting on a highway 1.5 minutes after leaving my home my car will just shut down" the answer was yes! unacceptable!! how about the car not turning on due to low oil or things of such instead of the car turning on and allowing you to drive enough to get up to 50 mph then just shutting down. Again today and car is being towed to dealer. I have uconnect and receive emails of my car diagnostics. Only 3 days ago it sent a "suggested" oil change. Understand that uconnect has an "immediate action needed" alert. If the car shuts down I would assume this should be an immediate action not a suggestion. There is no oil indicator on my dashboard. This is a huge safety issue and concern and must be immediately. I will be reaching out to any and all news stations that will hear my story and read the hundreds reported if legitimate action is not taken specific to this life saftey issue! I was in a car accident in 2017 and an airbag blew my left eye apart and has left me blinded in one eye. I purchased this vehicle to make me feel safe due to the blind spot alert function. I now have to be concerned that I may jeopardized the safety of myself and others over an oil change"! I hope this reaches the right source and I hope they read the hundreds of other reports that are exactly the same or Jeep will be on the news and all those that turned a cheek. Consumer stated her fianc stopped at the dealership this morning and again they are stating this happens when the oil is low.

- Howell, NJ, USA

problem #57

Oct 222019

Compass

  • 7,040 miles
When driving, the vehicle will suddenly stop, check engine, check transmission, service engine soon all light up and the car will not restart. The vehicle has had an oil and filter change at 5,000 miles. The error codes are: P3506 and P2af5: Cylinder misfire fault detected, throttle position sensor, sensor reference volatage circuit low, crankshaft position sensor, engine oil pressure sensor, accelerator pedal position sensor circuit 1 low. The vehicle is 16 months old and has 7,000 miles. This has happened at least 7 times, the last 3 yesterday. All city driving, once in the driveway. Sometimes vehicle won't turn off, but you cannot move forward. If you wait about 5-10 minutes, all returns to normal until the next event. Maybe in a week, maybe in 5 minutes.

- Shreveport, LA, USA

problem #56

Oct 112019

Compass

  • 21,039 miles
I lease my 2018 Jeep Compass. On four occasions the car has stalled and not been able to operate. Two of the stalling has been in traffic while the car was in motion (highway and intersection). Everytime I take the car in for service the dealership can't duplicate the problem. It did stall again at the dealership so I left it again. On all the occasions dealer had a look they said it was a part that needed to be repaired, then a software update. Then saying they left too much cleaner. Just last week I picked up my car from dealership with a full tank. I drove 100 miles miles and the fuel indicator did not move at all. I know when I have a full tank of gas I have a total range of 326 miles. Then the total range number kept fluctuating. At one point it said I had 328 miles left then went down to 200 then back up to 300 all within 6 miles of driving with a 3/4 tank full. Therefore it wasn't accurate. I took the car back in and dealership said it was due to a software update but I just had a software update last week. At this point I don't feel safe driving this car and I fear for my safety and am scared for the next time my car decides to stop while driving. It is unsafe and a hazard to myself and others.

- West Bloomfield, MI, USA

problem #55

Oct 122019

Compass

  • 6,300 miles
Just started vehicle and placed into drive. Vehicle moved 5 feet in parking lot and stalled. Fan and all electronic components continued running. Check engine light was lit on control panel. I pressed and depressed the ignition button several times. The nothing happened. No starting at all. Left the vehicle. Parking lights and all electronics continued on. I could not shut off. After 10 minutes I went back to vehicle and pressed the ingnition switch and the vehicle started.

- Palm Coast, FL, USA

problem #54

Sep 092019

Compass

  • 14,000 miles
I was at a stop light when my auto stop came on. When I let off the brake the car did start back up. I finally got it to start after a minute. Soon after I was approaching a stop sign and the car automatically initiated my emergency brake before I even fully stopped. Another issue occurred after starting my car up my screen was faded out and after driving down the street for a mile or 2 my screen went completely black and rebooted itself.

- Irondale, AL, USA

problem #53

Sep 152019

Compass

  • 28,213 miles
Buyers please be aware. Aesthetically this vehicle is awesome. However, it is highly concerning when a vehicle a little over a year old has massive system failures.. my issues with the Jeep Compass trailhawk is recently while driving the vehicle would automatically shut down in the midst of driving. All systems would be completely dead. When I press the button to start the car it would nod never start back up. What makes matters worse is that when the system is dead there is no power no lights and I am unable to even steer the vehicle off the road. Yesterday was the final straw for me. I almost lost my life on the highway when the car made a funny jerking sound and then all of a sudden it went dead in the middle of the road with other vehicle traveling at least 60 to 75 mph. I really thought I was going to die. I had to come out of the car instinctively I used the key fob to close the door and used the valet key to open the car and quickly went back in the vehicle to try to restart one the first try I was not successful. It took me 4 tries to finally get the vehicle started. This was again in the middle of the highway with my amber lights on. Eventually, when the vehicle started up again and I continued to drive home once again when I exited the highway and this time came to a complete stop the vehicle went dead again!! this time went I put it in park it started back up again but when I put it in drive to move off the vehicle lost power again and was barely moving. This issue needs to be addressed by the manufacturer as lives will be lost if similar situations are being reported as I have seen. Nice looking compact SUV but I do not trust this vehicle anymore hence why I will be switching.

- Margate, FL, USA

problem #52

Feb 012019

Compass 4-cyl

  • 3,000 miles
Car has a known mechanical defect in the car causing it to burn oil at an accelerated rate. Causes the car to stall and lose steering brakes, and all computer operated systems. Service bulletin # 09-007-18 rev a. was failed to be disclosed at time of purchase causing vehicle to be unsafe to be driven. Have happen around Feb 2019, July 2019 and again in September of 2019. Car was bought in the end of November of 2018.

- Delta, PA, USA

problem #51

Aug 152018

Compass

  • 10,000 miles
This car burns oil which I was not told about by the dealer when purchasing. That in and of itself is a problem (I have since been told to check it every 1000 miles even though the manual says it can go 7500 w/O changing), but the real problem is when it gets low the car just turns off. No warning. Luckily I was in a residential area when it happened, although it was an intersection. I was with my 3 year old and required help from a passerby to help push it to the curb. I could have been driving on a freeway with no shoulder as often happens on highway 1 where I live. This feature is dangerous! somebody is going to get hurt because of it. It is currently in the shop for some other problem where it wont start, which is also dangerous in it's own way.

- Monterey, CA, USA

problem #50

Jun 012019

Compass

  • 13,000 miles
Auto start/stop does not function properly 100% of the time. Pulling up to a red light the engine stops and on numerous occasions, the vehicle will not turn back on until the vehicle has been completely turned off and restarted. Can become a dangerous situation if there is a vehicle running up behind you and your vehicle refuses to start back up.

- Holiday, FL, USA

problem #49

Aug 102019

Compass

  • 11,400 miles
While stopped at a stop light auto start/stop turned the car off as normal. A few moments later the brake light illuminated on the dash and the electronic emergency brake turned on. I released my foot from the brake to see if the car would start back up it would not. The dash read out in park and start. I attempted however car would not start. The emergency brake would not turn off either. I had to call road side assistance for a tow. Vehicle only has 11,400 miles. The car is at the dealership I am waiting on their investigation.

- Staunton, VA, USA

problem #48

Jul 302019

Compass

  • 34,000 miles
The contact owns a 2018 Jeep Compass. While driving approximately 40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drove to heritage Chrysler Dodge Jeep Ram owings mills (located at 11212 reisterstown rd, owings mills, md 21117, (866) 771-8050) where it was diagnosed that the engine oil was low. The vehicle was currently being tested for oil consumption. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 18V524000 (electrical system). The manufacturer was informed of the failure. The approximate failure mileage was 34,000.

- Owings Mills, MD, USA

problem #47

Jan 162019

Compass

  • 5,000 miles
Every time I am driving my car my car will do what I call a "spaz out" moment. The dash warning lights all come on and a loud ding begins. My car dash lights up like a christmas tree and each notice pops up: Transmission needs service, 4 wheel drive needs serviced. Traction system needs service, emergency break needs service. Then they all go off the check engine light remains on. I am very worry for my safety and other if this vehicle locks the wheels while driving on the high way. Most my driving is on the high way at the speed of 70mphs.

- Clayton, NC, USA

problem #46

Jul 172019

Compass

  • 45,000 miles
I stopped at the stop light and the engine shut off with the normal function of auto start/stop but when I took foot of the brake the car stalled out in the middle of the road. After which there was loss of power steering and the parking brake would stay engaged. The loss of power steering made it really difficult to steer the vehicle off the road to safety.

- Modesto, CA, USA

problem #45

Jun 272019

Compass

  • 29,000 miles
Rear backup camera fails to work when shifting into reverse, , instead showing a black screen and causing the computer to freeze occasionally requiring power off of the car to bring screen back up.

- Elizabeth City, NC, USA

Read the next 20 complaints »