While driving this vehicle at 55 mph on a parkway, the middle dashboard began randomly displaying 'service now' and 'service' needed messages for the hill-assist and auto-start features. It continued flashing other messages that I could not read because at the same time, my steering wheel completely locked up. It would not turn left or right. I had trouble applying pressure to the brakes. This was an extremely terrifying experience because, as mentioned, I was moving quickly on a parkway with other cars around and an inability to control or easily slow down my vehicle.

- Stony Point, NY, USA

The contact owns a 2018 Jeep Compass. While driving various speeds, making turns, or slowing down for a stop sign, the vehicle stalled. Several warning indicators, including the ABS and traction control, illuminated. Also, the gear shifter blinked red. The vehicle was taken to arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) where the service manager test drove the vehicle and the failure was duplicated. The failure was determined to be a malfunctioning computer module. The computer module was replaced; however, the stalling failure continued. The contact stated that the vehicle was repaired per several unknown recalls and technical service bulletins. Recently, while the vehicle was parked, the push to start button was pressed, but the vehicle failed to turn off. The contact was concerned about carbon monoxide poisoning as the vehicle was left running for over an hour without warning. The manufacturer was notified and advised the contact that a lead specialist would call her back. The approximate failure mileage was 1,000.

- Cooper City, FL, USA

Having electrical issues with sound system shutting off and not coming back on, also took car in for regular maintenance oil change and was told my car had very little oil almost out and no warning lights came on at all and it wasn't even time for my oil change, I was early. And now my start/stop light came on and dealer states no problem it just want work properly.. gas mileage is horrible and I have to have oil changed and checked more often due to known ongoing issues with this model. I have only 17K on my vehicle and problem after problem. Dont buy Jeep Compass.

- Winter Haven, FL, USA

Since we purchased this car, it has unexpectedly completely shut down while driving. This has happened approximately 20 times. Last year, it was towed to a dealership in the sheepshead bay area of brooklyn, New York. We were told that it was a safety feature that shut the engine down while driving if the vehicle was low on oil. It was not as ascertained by that dealership. This "safety feature" has put my family's life in imminent danger as this has happened while driving 60mph on the grand central parkway and belt parkway in New York. On Sunday, May 26, 2019, my son was driving with 4 people in this car and once again it shut down while traveling 55mph. Fortunately, he was able to exit the highway before he was rear ended avoiding tragedy. He proceeded to drive to a friend's house on 168th street in manhattan while utilizing city streets. The car randomly shut down 6 more times before reaching safety. I will not allow anyone in my family to drive this unsafe vehicle. It was towed to the Chrysler Jeep dealership on hylan blvd. In staten island, New York. We were informed that it will not even be evaluated for another week to 10 days. Chrysler does not provide rentals nor does my insurance company allow rentals unless the auto was in an accident. I have researched and asked a friend who has the same exact model and year. It is happening to her, too. I am appalled that this problem is associated with supposed low oil in the engine. My son had the oil changed 4 days prior to this latest incident. It is frightening to think that even when this car is allegedly repaired once again, that my son will be driving this car from staten island, New York, to the canarsie section of brooklyn, New York. Please advise what steps should be taken. I would like to terminate the lease in anyway possible.

- Staten Island, NY, USA

I was driving 44mph headed to a red light with a 4 lane highway coming the other direction. The Jeep shut off while I was going 44mph and I had no steering, no breaks, no power at all. I kept hitting restart and finally the engine kicked back on, I was able to get the car to the side of the road. Vehicle was towed to the dealership D'ambrosio in downingtown, pa. When Jeep shut off warning lights came on saying "low oil pressure". no lights appeared prior to Jeep shutting off while going 44mph. I almost died! while at dealership I was told by service manager that the parts guy's wife had the same thing happen to her while driving her Jeep just stopped on the highway. Easter Sunday my brother told me his friend called him and told him that his wife's Jeep shut off while she was driving on a highway. There is a serious issue with these vehicles.

- Downingtown, PA, USA

I was driving 44 mph headed to a red light intersection with 4 lanes of traffic coming the opposite direction when my Jeep shut off I had no steering, no breaks and no engine running. I was moving forward at 44mph unable to control the vehicle and kept hitting the start button. After several attempts the car restarted saying low oil pressure and I was able to steer the car off the road before entering the intersection and getting kiled. Car was towed to dealership D'ambrosio auto group. Oil was checked and I was advised there was no oil in the engine, the vehicle had 3,650 miles on it and it's brand new. Maintenance says oil change at 10K miles. Service mgr. Told me the same exact thing happened to the parts mgr. Sister. I have also been told by 1 other person the same thing happened to her while driving in traffic. Service mgr. Told me to bring vehicle back in 2K miles and if oil is low they would replace engine at no charge.

- Downingtown, PA, USA

I have had two instances within a 2 months of each other where my new Jeep Compass has broken down and needed to be towed to the dealership. Back in February, I was driving about 65 mph on the highway and the check engine light came on, which I thought was strange. I came up to a stop sign and tried to accelerate again, and I crawled through the intersection with no power, rpms shooting through the roof, and my whole vehicle shaking violently. The harder I pressed on the gas, the slower it went. There was oncoing trafic at this time, so im glad no accident occured. The dealership said that I needed two software updates, for my transmission and one other one, and it fixed the problem. Fast forward to April 27, 2019, im driving 50 mph and the service engine light comes on again. I come to a stop sign again, and try to accelerate, only for the same thing to happen as last time. I made it home and had my car towed to the dealership again. The said that they did not see a check engine light on and were not able to find that one had ever been on when they checked the computer in the vehicle. This is alarming because it was in fact on, and my whole vehicle was basically disabled and shaking violently. They said since they couldnt find anything that there was nothing they could do to fix the problem unless they can recreate it. There is clearly something majorly wrong with this cars computer system if it randomly does this with no warning, and it is dangerous. It doesnt even work enough to log the history of engine lights that are triggered. I dont feel safe driving it. It is under a year old and only had 9500 miles on it when this happend the first time, now it has 13000 miles on it and is still new. This is a major issue when the service shop I bought it from cant even figure out what is wrong.

- Princeton, MN, USA

After starting car and driving emergency break engages and car shuts off while in motion. Upon turning off, "low oil pressure" warning comes up for less than 3 seconds and then disappears.. and engine stays off. Takes about 5-7 minutes for car to turn back on. This has occurred multiple times while driving on interstate highway and busy intersection. Super dangerous and not safe... have called Jeep to open a case and taking in for servicing. This is not ok. Truck is less than 6 months, not even 3,000 miles.

- Chicago, IL, USA

The contact owns a 2018 Jeep Compass. The contact stated that the vehicle failed to start when the remote start feature was pressed on the key fob. Also, the auto stop indicator remained illuminated even when the feature was set to off. The contact also stated that there was a coolant leak and the emergency brake warning indicator was illuminated while the vehicle was being driven. In addition, the automatic headlamps were illuminated and, when using the remote start feature in cold weather, the heated seats would not operate and the defroster would not activate. The contact was concerned that cold air from the air conditioning unit would be activated instead. The vehicle was taken to griffin motor company (located at 11031 perry hwy, meadville, pa 16335, (814) 336-2161) to be diagnosed. The contact was informed that there was no evidence of a coolant leak. The mechanic was also able to use the remote start feature to start the vehicle. There were no repairs performed on the vehicle. The manufacturer was not contacted. The approximate failure mileage was 7,500. Consumer stated rear wiper, door lock and remote sporadically works. Also, fluid release just under engine area and auto stop (engine) function as well as emergency brake and electrical system malfuction.

- Meadville, PA, USA

The contact owns a 2018 Jeep Compass. While the contact was attempting to turn into her neighborhood, the vehicle hesitated. The failure usually occurred while driving 30 mph. Also, while attempting to accelerate, the vehicle decelerated. There were no warning indicators illuminated. The vehicle was taken to East Carolina Dodge Jeep Ram (3401 S memorial dr, greenville, nc 27834, (888) 848-5262) where it was diagnosed that the stop/start sensor needed to be replaced. A new sensor was installed;. however, the failure recurred. The manufacturer was not contacted. The failure mileage was 55,079.

- Greenville, NC, USA

When vehicle is in motion it will stall. This has happened on four separate occasions where I was stranded in the middle of the road amidst traffic, in intersections, and once on a freeway. On one occasion I was braking to stop at an off ramp of an interstate. Another time I was turning on a residential street. The other two times I was in motion on a straight road. In all these instances I received alerts that my auto start needed servicing even though the dealership just looked at it and cleared the error/code. It was a miracle I wasn't hit when these events occurred. The event happens in this order: Gas pedal stops working, so the car begins to coast but cannot accelerate. All the engineer warning lights pop up at once. Car begins to beep (I assume because of the warning lights), steering wheel locks, preventing you from coasting your car to the shoulder, then the emergency brake engages so you are stuck where you are. You are unable to start the car or move the car and you are stuck exactly where it died. Again, this has happened on the freeway, in the middle of intersections, and while on a regular road. Without warning - the car just dies. After about 10 minutes you can start the car up again without issue, but you have to wait until the car lets you do it and you never have a warning for when it's going to happen again to put yourself in a safe position on the road. It's a danger to the driver and surrounding vehicles. Honestly, it's terrifying.

- Chandler, AZ, USA

My touch screen just starting having lines through it and is getting worse only 22,000 miles on my Jeep

- Sayre, OK, USA

Radio will randomly turn on while the car is off and I am outside of it (doors locked) car will struggle to go into gear sometimes, strong jerk once it goes into gear. Windshield whippers will turn on on their own (sunny day) and will not turn off.

- Fort Worth, TX, USA

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. ** please note the vehicle has approximately 2965 miles on it as of 3/2/19 *

- Staten Island, NY, USA

Second time this issue has been a problem. First time electrical issues prevented car from shifting out of gear and car will not shut off, I had to pull fuses to get car to shut down. Emergency parking brake would not even engage. So my daughter had to hold the brake because said auto was stuck in reverse for over one hour. This is a brand new car. It is my belief that this dealership was not truthful in disclosing the issues with this car. Web shows several instances of this happening, why has the nthtsa not recalled these vehicles with this same setup. I believe it's times that this car gets replaced by the manufacturer.

- Pinehurst, ID, USA

The vehicle has 1700 miles and stalled again while driving. Took 15 min for it to start back up. The first time with 300 miles the dealership said the batteries were bad. Consumer vehicle stalled twice and was towed. The first was due to primary and auxillary failing and primary battery terminal was not secured to the lead. Both batteries were replaced. The second time it stalled was due to starter and alternator cables at the battery fuse blocked overtightened which caused damaged to battery positive terminal. Fuse bloc was replaced also during both incidents, steering wheel was inorperable.

- Virginia Beach, VA, USA

I purchased a a brand new Jeep Compass and 12 days later it went haywire. I was driving in my neighborhood at a speed of no more than 20-35mph. The engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and I was practically at a stand still. I was able to capture video of this. The next day the engine light was off and I figured I'd take it in the following business day (Monday). Well I didnt make it to Monday. The very next day, Sunday, the engine light illuminated again only this time then whiile driving on the highway. There was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". then every light on the dash lit up and the speedometer began to show weird numbers. It looked like a christmas tree there were so many lights. That message was accurate because it certainly did. It shut down on the highway as I was attempting to pull to safety. I wasnt able to capture video as I was scared to death. I took the vehicle into the service department and was later told they couldnt recreate/reproduce the issue. So, after refusing to take it back home, they decided they'd have one of the technicians drive it home to see if would happen again. Needless to say 7 mos later they still have my car and now it just doesnt even start.

- Matteson, IL, USA

2018 Jeep Compass limited bought brand new would not start with approx. 240 miles on it. Was parked in my garage. Called dealer, was told to call roadside assistance. Car started after some time, cancelled roadside assistance. I drove car to dealer where I bought the car. They did diagnostics, said it was software and said car seemed to fix itself. I drove car home that same day. Second time, same issue, car would not start with apprx. 3600 miles. I had just come out of the supermarket. Called dealer where I bought the car, called Jeep roadside assistance, who left me sitting in the cold for about two hours. Cold and very angry I cancelled that tow and used my triple aaa and my local tow guy, (who had the Jeep loaded on the flatbed in half an hour) and drove me and my Jeep to my dealer. Service is trying to fix the car. They have had it for 3 days now and through the weekend. Jeep provided a rental for 1 week. This is a safety issue. I no longer feel safe with this car. Hoping they can fix it or it is maybe a lemon. Both times the car was parked. I have never had a car leave me stranded like this. I do have a case file with Jeep and was told someone would get back to me in 1 business day. That did not happen, I called them back and was told I was given incorrect information and that actually they would get back to me in 24-48 hours. So, I better get a phone call or E-mail on Monday. Jeep knows about this issue. I thought I was buying a safe car.. I don't feel that way now.

- Canaan, CT, USA

While driving down the road, I have had the radio shut off multiple times, the stop/start feature keeps throwing errors, my temp gauges have went haywire, and the blower motor has shorted out and coolent has leaked out causing the motor to over heat. I have had to replace a tire with less that 10,000 miles on the vehicle. It has been back to the dealership 7 times for a total of 26 days, 1 time being towed. Also have had 4 trim pieces replaced. One piece is still on back order from 6 months ago. One piece is fine and the other 2 have already popped off. I have had this vehicle for only 11 months. The first issue started when the vehicle had 1404 miles on it and has had serious issues with in the last 5 months. Vehicle currently has 11,400 miles on it.

- Greeneville, TN, USA

2018 Jeep stalled three times in two days. First and second stalls occurred while vehicle was in the middle of a left turn from a stop sign (5 mph). Third stall happened as traveling on the on-ramp (40 mph) to an interstate highway. Parking brake light comes on and vehicle is dead. Restarted vehicle after two minutes or so to clear intersection. Dealer cannot find any reason for stall and "Chrysler has nothing on it." Definite safety concern.

- Lafayette, IN, USA