10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,497 miles

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« Read the previous 20 complaints

problem #310

Apr 062022

Compass

  • miles
I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.

- Seymour, IN, USA

problem #309

Sep 082021

Compass

  • miles
My car burns a quart of oil every 500 miles, it doesn-??t warn me when it-??s low on oil. Only when it-??s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I-??ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don-??t work when my car shuts off, so on the interstate doing 70 isn-??t an option for me anymore. I fear that my children will be in my car, and I-??ll get plowed from behind because my car randomly shuts off!! This car shouldn-??t be allowed to be sold.

- White Pine, TN, USA

problem #308

Apr 082022

Compass

  • miles
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn-??t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it-??s dangerous, and should not be driven.

- Cardale, PA, USA

problem #307

Mar 302020

Compass

  • miles
Excessive oil consumption between oil changes. Engine stalls.

- Morgantown, WV, USA

problem #306

Mar 012022

Compass

  • miles
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.

- West Seneca, NY, USA

problem #305

Feb 012021

Compass

  • miles
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud

- Wilmer, AL, USA

problem #304

Feb 262022

Compass

  • miles
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.

- Leawood, KS, USA

problem #303

Feb 202022

Compass

  • miles
Engine burns through 1 qt of oil every 1000 miles

- Baton Rouge, LA, USA

problem #302

Feb 142022

Compass

  • miles
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn-??t move. Put in park tried to turn off wouldn-??t shut down. Had to put on flashers as I couldn-??t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn-??t matter if I-??m motion or stopped. It will shut down while driving down regular roads.

- Fredericktown , MO, USA

problem #301

Feb 122022

Compass

  • miles
2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver-??s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!

- Clarkston, MI, USA

problem #300

Feb 042022

Compass

  • miles
I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn-??t get anything to happen. I-??m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don-??t know what else to do.

- Gary, IN, USA

problem #299

Jan 242022

Compass

  • miles
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.

- Kilgore, TX, USA

problem #298

Jan 052022

Compass

  • miles
Was pulling into traffic and my car had a low oil pressure light come on and the car shut off almost got hit 3 days later the wiring system when crazy wouldn't let me shut the car off causing my car to over heat

- Kings Mountain, NC, USA

problem #297

Jun 092021

Compass

  • miles
My remote starter always has a problem. I turn it on it turns off. I have had the smart battery changed. There is always a notification stating pull over car will shut down soon. Then that activates the engine light to come on. Then the remote starter is deactivated. I turn off the car everything disappears like nothing happened a few minutes later I get the same notification pull over safely car will shut off soon.

- Newark, NJ, USA

problem #296

Dec 292021

Compass

  • miles
Engine sputtering, stalling, then shutting down during intersection turns while trying to move from a stationary position, etc. This started happening only recently during colder temperatures here in Michigan, December 2021, and has only happened at the second intersection on a declined roadway, and only if the vehicle engine has not been "warmed up". This issues has now occurred 4 times at the same declining intersection. My daughter drives this vehicle and transports herself and my 3 grandchildren!

- Saint Clair, MI, USA

problem #295

Dec 052021

Compass

  • miles
On 3 separate occasions since we purchased the vehicle, the Start/Stop function, where it shuts down at a light or Stop sign, has failed to restart the vehicle upon pressing the gas pedal. We have had to have the vehicle towed for service each time, and they are now replacing the starter again after having replaced it and the fuse link, as well as battery issues related to the start/stop function. Each time, this has happened in intersection (stop light). We have almost been rear ended or hit because the vehicle is now impeding the flow of traffic and has to be put into neutral and pushed off the road, then towed, as it will not start back up without repair. We have always taken it to an official MOPAR/CDRJ service center for repair. It has less than 16,000 miles on it. There was no warning or indication this was going to occur each time, it just fails to start back up after the start/stop function activates.

- Marlton, NJ, USA

problem #294

Jan 012020

Compass

  • 43,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that he had to top off the oil level every 500 to 600 miles. The contact stated that the vehicle was consuming an excessive amount of oil. Additionally, the powertrain and electronic throttle control messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic who informed the contact of an oil leak. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 43,000.

- Hempstead, NY, USA

problem #293

Oct 032021

Compass

  • 98,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while her granddaughter was driving 55 MPH, the vehicle began to overheat and then seized. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experience the same failure at the dealer. The dealer informed the contact that the engine needed to be replaced for a second time. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.

- Spiro, OK, USA

problem #292

Nov 162021

Compass

  • miles
When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We have replaced both batteries and it has not remedied the situation and at this point I am not feeling safe to drive my own vehicle.

- Stillwater, OK, USA

problem #291

Oct 052021

Compass

  • miles
The car stops in the middle of traffic and doesn-??t restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won-??t disengage. The car won-??t start when it-??s supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.

- Philadelphia , PA, USA

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