10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,497 miles

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« Read the previous 20 complaints

problem #290

Oct 192021

Compass

  • miles
While driving down the road going 55mph, my car suddenly stalled with the "Service Transmission" and "Service Engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for several minutes. Once cranked again, the service transmission light went off and it would shift into gear without any grinding noise but the Service engine light stayed on. This is the SAME ISSUE REPORTED AND RECALLED with the PCM Voltage Regulator Chip. It has done this FIVE TIMES while driving down the road, and countless others while idling in park. This is a safety hazard. Though the VIN dictates it is not part of the recall, my car clearly is.

- Fairfax, SC, USA

problem #289

Oct 182021

Compass

  • miles
My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying

- Dallas, TX, USA

problem #288

Mar 112019

Compass

  • miles
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.

- Rosedale, NY, USA

problem #287

Sep 252021

Compass

  • miles
Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.

- Alachua, FL, USA

problem #286

Aug 242021

Compass

  • 55,000 miles
The contact owns a 2018 Jeep Compass. The contact received notification of NHTSA Campaign Number: 18V524000 (Electrical System). The contact stated that while driving 25 - 30 MPH, and making a turn, the vehicle stalled. The low engine oil message was displayed. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the dealer performed an oil consumption test and reprogrammed the powertrain control module (PCM). However, the failure recurred. The vehicle was taken back to the dealer. The dealer diagnosed that the oil level was near empty and that the engine needed to be replaced. The dealer informed the contact that the manufacturer would not cover the cost of repair since the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 55,000.

- Mesquite, TX, USA

problem #285

Sep 032021

Compass

  • miles
On September 3, 2021, my vehicle failed in the middle of the street without warning. The dash lights were on but the vehicle would not move. The engine light was also on. This happened in the turning lane in the middle of the street. There was no warning. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It had to be towed. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. In addition, at that intersection there are 4 lanes of traffic. In order for a diagnosis the dealership states that it needs to replace a fuse.

- Indianapolis, IN, USA

problem #284

Dec 152017

Compass

  • 8,682 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving 40-50 MPH, the check engine warning light, the brake warning light, and other unknown warning lights illuminated. The contact stated that the vehicle inadvertently stalled and lost motive power. The contact was unable to veer to the side of the road. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The vehicle was towed to the dealer several times and the wiring harness, the battery, and the instrument cluster was replaced however, the failure persisted. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact could not confirm whether he had notified the manufacturer of the failure. The vehicle was not repaired. The approximate failure mileage was 8,682.

- Crandall, 00, USA

problem #283

Apr 262021

Compass

  • 43,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving 70 mph, the vehicle stalled. Additionally, while driving around corners the vehicle stalled. The vehicle failed to start on several occasions. The contact purchased a jump box. The shift lever in park, emergency brake, auto start, and traction control warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the vehicle needed to be reset. The vehicle was repaired however, the failure recurred. The contact stated the failure was like NHTSA Campaign number: 18V524000 (Electrical System). The manufacturer was notified of the failure however, no further assistance was provided. The vehicle was taken to another local dealer Gladstone Dodge Chrysler Jeep & Ram (5610 N Oak Traffic way, Gladstone, MO 64118) but vehicle was not diagnosed or repaired. The failure mileage was 43,000.

- Kansas City, MO, USA

problem #282

Aug 152021

Compass

  • 70,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the engine failed. The contact stated that while driving in traffic at various speeds, the vehicle abruptly stalled. The failure was experienced several times. There was no warning light illuminated. The contact stated that the push to start button remained illuminated after the failure occurred. The contact was able to restart the vehicle after waiting a few minutes and regained normal vehicle functionality. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

- Ocean Park, WA, USA

problem #281

Jun 172021

Compass

  • miles
My 17 year old son was driving vehicle and it just turned off in middle of highway. The vehicle took several attempts to crank on different occasions. We were told it was a battery so we replaced and it kept happening then found out the oil was extremely low even though we were barely over a 1000 miles since last oil change. They started oil consumption tests and said oh you are super low on 2 of the tests, come the 3rd test they are now saying it-??s within spec and just check the oil a couple times before each oil change. Why would have trust my 17 year old to be able to go off to college in an unreliable car"!?!" We have been dealing with this for over and year and now they want us to restart the oil consumption test.

- Hattiesburg , MS, USA

problem #280

Jan 012021

Compass

  • 42,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The contact stated that on several occasions the vehicle also stalled while driving on the highway. After restarting the vehicle, the vehicle operated as designed however, the failure recurred. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 42,000.

- King Of Prussia, PA, USA

problem #279

Jan 182021

Compass

  • miles
Roughly 2500 miles after my last oil change I noticed while driving at town speeds that my engine was sluggish to accelerate. After ten minutes of driving I tried to execute a left hand turn and my vehicle's engine cut off completely. I had to guide the car to the side of the road to restart it. There were NO indicator lights on or messages indicating that there was an issue. I pulled over to check the oil and it was low (barely anything on the dipstick and DARK). I immediately drove to my nearest Jeep dealership and on the way there the car shut off again during a turn. Both times were during left-hand turns into traffic and I was lucky to have had enough speed to get out of the way. When I took my vehicle to the dealership, they gave me an oil change and told me to come back for an oil consumption test. Two months later (when I hit the designated miles for the test) they told me they'd found nothing wrong with the vehicle and sent me away. Two months later (and only 1300 miles since the oil change the dealership gave me), I was back at the same dealership with the same issue, low and dark oil. Luckily, I had been proactive and caught it before stalling in traffic anywhere. Again, the dealership offered to change my oil and do a consumption test, but nothing further. It's clear that the 2018 Jeep Compass has engine issues that Jeep is unwilling to acknowledge but these issues are dangerous and costly. I should not need an oil change every 1500 miles or risk putting myself and my passengers in danger.

- Alexandria, VA, USA

problem #278

Jun 242021

Compass

  • miles
Car will stall out and shut off in the middle of traffic or I-??ll press the brakes and the car will shut off. Also with auto shut off the car will shut off when waiting for car to turn back on to go from a stop light. When taking a sharp turn oil pressure light will flash and then car will throw emergency break on and shut off for example while going around an on ramp to hwy.

- Augusta , GA, USA

problem #277

Oct 012020

Compass

  • miles
Vehicle shut down on highly traveled city street due to low oil pressure. It was found that the Jeep Compass was consumming oil at a very rapid rate (within 1500 miles of an oil change). We have monitored the oil consumption regurlerly and find that we need to add oil about every 1500 miles. There are NO oil leaks in the engine or around the vehicle, it is being consummed by the engine operation.

- Bedford, IN, USA

problem #276

Jan 022018

Compass

  • miles
Excessive oil use - told it was normal

- Parma, OH, USA

problem #275

May 102021

Compass

  • 46,000 miles
Coolant temperature shoots up (hot) for 5 -30 seconds then engine stalls. Can't restart or stalls in the middle of driving. Has happened stationery, in motion, turning, freeway and city streets. Also can has happened all 4 seasons: Fall, , spring, summer and winter. Has been happening for 2 years and no dealership can find out what's wrong.

- Draper, UT, USA

problem #274

Apr 232021

Compass

  • 33,260 miles
Oil burns through oil excessively, 2,900 miles after oil change, every oil change the vehicle starts alarming oil pressure low and will just shut off in the middle of driving. I've almost got into multiple accidents due to this. It's dangerous, no warning except the alarm which comes on as the vehicle shuts off

- Lakewood, OH, USA

problem #273

Apr 112021

Compass

  • 28,544 miles
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.

- Broken Arrow, OK, USA

problem #272

Jan 012018

Compass

  • 20,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and the transmission would not properly change gears. The vehicle was taken to the local dealer keene Jeep located at 410 winchester St, keene, nh 03431 who replaced the engine but the failures continued to occur. Also, while driving 35 mph with the cruise control activated, the cruise control system would not deactivate causing the driver to crash into a tree stump. No injuries were reported, no police report was taken. The odor of coolant was also present inside the vehicle causing the driver to become ill. The cause of the failure was not determined. The local dealer contemporary Jeep located at 30 hammond rd, milford, nh 03055 and the manufacturer was notified of the failures. The failure mileage was 20,000.

- Troy, NH, USA

problem #271

Apr 122021

Compass

  • 46,250 miles
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.

- Theodore, AL, USA

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