10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,456 miles

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« Read the previous 20 complaints

problem #280

Jan 012021

Compass

  • 42,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The contact stated that on several occasions the vehicle also stalled while driving on the highway. After restarting the vehicle, the vehicle operated as designed however, the failure recurred. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 42,000.

- King Of Prussia, PA, USA

problem #279

Jan 182021

Compass

  • miles
Roughly 2500 miles after my last oil change I noticed while driving at town speeds that my engine was sluggish to accelerate. After ten minutes of driving I tried to execute a left hand turn and my vehicle's engine cut off completely. I had to guide the car to the side of the road to restart it. There were NO indicator lights on or messages indicating that there was an issue. I pulled over to check the oil and it was low (barely anything on the dipstick and DARK). I immediately drove to my nearest Jeep dealership and on the way there the car shut off again during a turn. Both times were during left-hand turns into traffic and I was lucky to have had enough speed to get out of the way. When I took my vehicle to the dealership, they gave me an oil change and told me to come back for an oil consumption test. Two months later (when I hit the designated miles for the test) they told me they'd found nothing wrong with the vehicle and sent me away. Two months later (and only 1300 miles since the oil change the dealership gave me), I was back at the same dealership with the same issue, low and dark oil. Luckily, I had been proactive and caught it before stalling in traffic anywhere. Again, the dealership offered to change my oil and do a consumption test, but nothing further. It's clear that the 2018 Jeep Compass has engine issues that Jeep is unwilling to acknowledge but these issues are dangerous and costly. I should not need an oil change every 1500 miles or risk putting myself and my passengers in danger.

- Alexandria, VA, USA

problem #278

Jun 242021

Compass

  • miles
Car will stall out and shut off in the middle of traffic or I-??ll press the brakes and the car will shut off. Also with auto shut off the car will shut off when waiting for car to turn back on to go from a stop light. When taking a sharp turn oil pressure light will flash and then car will throw emergency break on and shut off for example while going around an on ramp to hwy.

- Augusta , GA, USA

problem #277

Oct 012020

Compass

  • miles
Vehicle shut down on highly traveled city street due to low oil pressure. It was found that the Jeep Compass was consumming oil at a very rapid rate (within 1500 miles of an oil change). We have monitored the oil consumption regurlerly and find that we need to add oil about every 1500 miles. There are NO oil leaks in the engine or around the vehicle, it is being consummed by the engine operation.

- Bedford, IN, USA

problem #276

Jan 022018

Compass

  • miles
Excessive oil use - told it was normal

- Parma, OH, USA

problem #275

May 102021

Compass

  • 46,000 miles
Coolant temperature shoots up (hot) for 5 -30 seconds then engine stalls. Can't restart or stalls in the middle of driving. Has happened stationery, in motion, turning, freeway and city streets. Also can has happened all 4 seasons: Fall, , spring, summer and winter. Has been happening for 2 years and no dealership can find out what's wrong.

- Draper, UT, USA

problem #274

Apr 232021

Compass

  • 33,260 miles
Oil burns through oil excessively, 2,900 miles after oil change, every oil change the vehicle starts alarming oil pressure low and will just shut off in the middle of driving. I've almost got into multiple accidents due to this. It's dangerous, no warning except the alarm which comes on as the vehicle shuts off

- Lakewood, OH, USA

problem #273

Apr 112021

Compass

  • 28,544 miles
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.

- Broken Arrow, OK, USA

problem #272

Jan 012018

Compass

  • 20,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and the transmission would not properly change gears. The vehicle was taken to the local dealer keene Jeep located at 410 winchester St, keene, nh 03431 who replaced the engine but the failures continued to occur. Also, while driving 35 mph with the cruise control activated, the cruise control system would not deactivate causing the driver to crash into a tree stump. No injuries were reported, no police report was taken. The odor of coolant was also present inside the vehicle causing the driver to become ill. The cause of the failure was not determined. The local dealer contemporary Jeep located at 30 hammond rd, milford, nh 03055 and the manufacturer was notified of the failures. The failure mileage was 20,000.

- Troy, NH, USA

problem #271

Apr 122021

Compass

  • 46,250 miles
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.

- Theodore, AL, USA

problem #270

Mar 022021

Compass

  • miles
Vehicle only had 25000 miles and had electric issues, acceleration issues, stop and go would stall in the middle of driving putting me and my child in danger. Only going a high of 50 on the freeway then slowing. This has happened multiple times, plus replacing 2 batteries a year since having the car. I have sent information to corporate. Items have clearly been documented but nothing done to solve the issue that continues.

- Avondale, AZ, USA

problem #269

Mar 282021

Compass

  • 55,000 miles
Engine cuts off while driving on roadway loss of oil is not safe on highway for fear on cutting of.will start back up 10 minutes after stalling

- Sumiton, AL, USA

problem #268

Mar 282021

Compass

  • 3,000 miles
Car suddenly shut down on me automatically while pulling onto highways at 60mph it engaged parking brake and displayed a message on screen that stated "place shifter into park and restart". I headed for the dealership instantly. After oil consumption test it was determined that the engine would be replaced. Engine was replace mid November 2020. Not even 3000 miles on the new engine it once agian stalled out and engaged parking brake. Oil is not low. "check engine light" is on and car bogs down when accelerated. Can not drive in normal traffic. Almost like transmission is going. I have two children under 2yrs old an its our only car! I expressed my concerns about the saftey of the Jeep and it definitely is not 5here at all! my wife and I do not trust driving this vehicle one more mile.

- Kenosha, WI, USA

problem #267

Mar 202021

Compass

  • 44,000 miles
Car dies while driving for no reason. Intermittently. Transmission intermittently jerks into gear. Instrument panel intermittently does not come on until restart. Key fobs (main fob and spare) intermittently do not function. (batteries are not the issue)

- Cicero, IN, USA

problem #266

Feb 152021

Compass

  • 7,000 miles
I have had this problem for close to a year and I have brought it to the dealer service department. Each time when I'm called to pick up the car and am told that the problem has been solved/repaired, I drive a few blocks and the "check engine" light comes on. Simultaneously the stop/start feature conks out. I believe the problem is dangerous in that I don't know if there truly is a problem with the engine or is it just a faulty light. The start/stop feature doesn't alarm me as much, but it adds to the complexity of the engine issue.

- Oceanside, NY, USA

problem #265

Mar 222021

Compass

  • 57,000 miles
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.

- Haverhill, MA, USA

problem #264

May 012018

Compass

  • miles
These engine is using up all the oil every 1000 miles

- Princeton, NC, USA

problem #263

Oct 152020

Compass

  • 45,000 miles
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes... we had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership

- Mount Olive, NC, USA

problem #262

Mar 052021

Compass

  • 40,000 miles
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.

- Nassau, NY, USA

problem #261

Mar 052021

Compass

  • 76,000 miles
Jeep has stopped cold for twice in the past week while in drive. Transmission light came on the second time. I am at 76,000 miles the transmission should not be going out yet.

- Sanford, NC, USA

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