10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,497 miles

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« Read the previous 20 complaints

problem #250

Jan 022021

Compass

  • 49,000 miles
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.

- Collinsville, OK, USA

problem #249

Jan 072021

Compass

  • 20,024 miles
Car stalled going down the freeway without warning, taken to dealership and was told low on oil, oil changed and no word of oil consumption problem, asked and got an oil consumption test at dealer to which they said 1 quart per 2000 miles is normal. Had independent oil consumption test done at masons automotive and the car is burning 1 quart of oil every 747 miles. Now a recall to reprogram the computer. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. Drove the car and parked it, came back little later and the car won't start all warning and error lights start flashing and can't stop them, had to tow the car to the dealer

- San Diego, CA, USA

problem #248

Oct 222020

Compass

  • 34,000 miles
Driving at night the car stalled out with no warning light or anything just completely shut off turned it back on then did it again and again luckily I was able to get home cause I wasn't very far then the next day took it to the dealership. I was told that the car has an issue with oil consumption but I had done an oil change not even 2000 miles ago and I couldn't believe how there was no warning I was lucky it was at night and there was nobody around driving behind me and now I'm waiting 1500 miles to get it checked out again and if it does it again they said I'll get a new engine I hope this issue gets resolved can't believe the quality of these cars is so bad

- Kissimmee, FL, USA

problem #247

Jan 042021

Compass

  • 19,000 miles
Stop at a stop sign. I went to proceed and the engine turned off. Took about 2-3 mins to get it to restart. The stop/start indicator displayed for service on the screen and a yellow light with an a popped on and then went off.

- Champaign, IL, USA

problem #246

Dec 282020

Compass

  • 55,000 miles
Car burns a lot of oil, will shut down while driving. Will also say service transmission when idling for 5 minutes & not allow me to drive.

- Attica, MI, USA

problem #245

Dec 062020

Compass

  • 64,222 miles
Vehicle randomly overheats then gets back to normal. Variable valve actuator failed. And also causing multiple cylinder misfire. Swishing noise occurs as well.

- Beltsville, MD, USA

problem #244

Dec 142020

Compass

  • 55 miles
My vehicle is stalling and the oil on the vehicle is been consume rapidly I took my car and told the dealer that this is not normal they asked me to please take it every time the engile oil light will come on which it's very often. Engine oil monitors fail to engage prior to engine stalling- I was getting on the highway when my car started stalling luckly no one was behind me and I reached out to the dealer at Chrysler in elgin il - they had me drop my vehicle and offer me a rental. Claiming that they will contact Chrysler - Jeep to get my engine replace or fixed the issue since they mention. I was told that there a numerous customer with the same issue vehicle at risk of sudden engine stalling without warning, ' the Jeep Compass class action lawsuit alleges. But today I was notify to return the rental back and that I must drive my car and take it to the dealer once I reach 1,000 miles I talk to rachel the assistant manager to provide me with the ref# number and proof that she contacted Jeep and she decline stating she didnt get one. -- I on the other hand went online and file a complain with Jeep corporate office online and received a ref # right away.. ( which is why I don't believe the assistant manager at elgin Chrysler.. she doesn't have paperwork of it or anything) I'm still waiting for a resolution or hear from Jeep corporate office this is my reference # 77965874

- Hampshire, IL, USA

problem #243

May 172017

Compass

  • 10 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the vehicle stalled without warning, due to an oil leak. The contact had taken the vehicle to spitzer Chrysler Dodge Jeep Ram cleveland (13001 brookpark rd, brook park, oh 44142) on sixteen separate occasions for various oil consumption tests however, there was no resolution to the issues. The manufacturer was notified of the failure and informed the contact that the failure was a known issue. The manufacturer referred the contact back to the dealer and offered no further assistance. The vehicle was not repaired. The failure mileage was approximately 10.

- Parma, OH, USA

problem #242

Dec 122020

Compass

  • 35,274 miles
Making a left turn to enter expressway my vehicle parking brake came on by itself stalled vehicle was able to finish the turn and pulled off to side of road. Week later today pulled up to red light parking brake came on vehicle stalled took a while to restart. I am fearful of getting into an accident. Taking to dealership on Tuesday Dec.15 2020.

- South Lyon, MI, USA

problem #241

Dec 102020

Compass

  • 31,000 miles
PCV valve is failing. Car is burning oil and causing low oil pressure. Car will state low oil pressure with the light coming up on the dash for low oil pressure notification. Car will power down and engage parking brake and die. This happens while car is driving. Car takes multiple times to start back up because does not have enough oil. Had similiar diagnosed issue covered by Chrysler in another car that was purchased. Same symptoms and it was PCV valve failure. This is dangerous. Chrysler Fiat should issue recall

- Algonquin, IL, USA

problem #240

Dec 042020

Compass

  • 45,500 miles
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to P then desired gear. The restart is rough. Vehicle is 2.5yrs old with 45.5K miles.

- Chatham, NJ, USA

problem #239

Nov 282020

Compass

  • 24,000 miles
I was on the way home from purchasing a used 2018 Jeep Compass with 24000 miles and the vehicle died twice within a couple of minutes when we pulled off the I interstate to get some food. It was when we were just coasting into our destination. The Compass's parking brake light then came on and a dash message read "vehicle cannot shift while moving" or something to that extent. It then turned over multiple times before starting but drove fine for the remainder of the drive home. Hoping this does not continue through the life of the vehicle.

- Mn, MN, USA

problem #238

Nov 222020

Compass

  • 15,143 miles
The vehicle stalled after pulling out of a parking spot. The vehicle was driving fine before being parked. The vehicle was telling us to put it in park to start and it took 3 tries to start it.

- Virginia Beach, VA, USA

problem #237

Nov 192020

Compass

  • 15,002 miles
The vehicle stalled when going through an intersection after coming to a stop. The start/stop was enabled and vehicle started up then stalled when in intersection. The vehicle started up after a few tries to drive our of intersection.

- Virginia Beach, VA, USA

problem #236

Nov 152020

Compass

  • 26,917 miles
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.

- Kc, KS, USA

problem #235

Feb 012020

Compass

  • miles
This car needs too much oil and stalls all the time!!!! when is Jeep going to fix this!!! I am sending the 500 approx. Number of complaints to my lawyer to hold on to so when I get in an accident we will know Jeep did nothing to help these people!! Jeep, please fix this problem. How many accidents before it is worth it to your company to take care of this in advance of accidents?

- Chester Springs, PA, USA

problem #234

Feb 012020

Compass

  • miles
This car goes through a lot of oil. It stalls when the oil light is on.

- Chester Springs, PA, USA

problem #233

Nov 062020

Compass

  • 10,000 miles
The engine shuts off while driving. This happened on more than one instance and each time it happened while driving on a city street. The information in this report is for the most recent incident, but this was not the first time this occurred.

- Freehold, NJ, USA

problem #232

Nov 052020

Compass

  • 21,000 miles
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.

- Wartburg, TN, USA

problem #231

Nov 042020

Compass

  • 20,000 miles
The U connect display panel >gps/ radio etc. Shuts down by itself while I'm driving the vehicle( in motion),the screen goes black for no apparent reason, then restarts itself, also while I'm driving at about 35-40 mph the engine or motor ( not sure) makes a loud sound like its down shifting on its own, almost like engine braking?

- Elmhurst, IL, USA

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