10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,456 miles

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« Read the previous 20 complaints

problem #240

Dec 042020

Compass

  • 45,500 miles
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to P then desired gear. The restart is rough. Vehicle is 2.5yrs old with 45.5K miles.

- Chatham, NJ, USA

problem #239

Nov 282020

Compass

  • 24,000 miles
I was on the way home from purchasing a used 2018 Jeep Compass with 24000 miles and the vehicle died twice within a couple of minutes when we pulled off the I interstate to get some food. It was when we were just coasting into our destination. The Compass's parking brake light then came on and a dash message read "vehicle cannot shift while moving" or something to that extent. It then turned over multiple times before starting but drove fine for the remainder of the drive home. Hoping this does not continue through the life of the vehicle.

- Mn, MN, USA

problem #238

Nov 222020

Compass

  • 15,143 miles
The vehicle stalled after pulling out of a parking spot. The vehicle was driving fine before being parked. The vehicle was telling us to put it in park to start and it took 3 tries to start it.

- Virginia Beach, VA, USA

problem #237

Nov 192020

Compass

  • 15,002 miles
The vehicle stalled when going through an intersection after coming to a stop. The start/stop was enabled and vehicle started up then stalled when in intersection. The vehicle started up after a few tries to drive our of intersection.

- Virginia Beach, VA, USA

problem #236

Nov 152020

Compass

  • 26,917 miles
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.

- Kc, KS, USA

problem #235

Feb 012020

Compass

  • miles
This car needs too much oil and stalls all the time!!!! when is Jeep going to fix this!!! I am sending the 500 approx. Number of complaints to my lawyer to hold on to so when I get in an accident we will know Jeep did nothing to help these people!! Jeep, please fix this problem. How many accidents before it is worth it to your company to take care of this in advance of accidents?

- Chester Springs, PA, USA

problem #234

Feb 012020

Compass

  • miles
This car goes through a lot of oil. It stalls when the oil light is on.

- Chester Springs, PA, USA

problem #233

Nov 062020

Compass

  • 10,000 miles
The engine shuts off while driving. This happened on more than one instance and each time it happened while driving on a city street. The information in this report is for the most recent incident, but this was not the first time this occurred.

- Freehold, NJ, USA

problem #232

Nov 052020

Compass

  • 21,000 miles
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.

- Wartburg, TN, USA

problem #231

Nov 042020

Compass

  • 20,000 miles
The U connect display panel >gps/ radio etc. Shuts down by itself while I'm driving the vehicle( in motion),the screen goes black for no apparent reason, then restarts itself, also while I'm driving at about 35-40 mph the engine or motor ( not sure) makes a loud sound like its down shifting on its own, almost like engine braking?

- Elmhurst, IL, USA

problem #230

Oct 202020

Compass

  • 40,000 miles
My 2018 Jeep Compass will stall when stopping or slowing down increasing my chances of crashing. It will take more than 10 mins to restart and it will struggle to turn back on. We have brought it in twice to dealership shop and they say they fixed it but it still has not been fixed.

- Mcdonough, GA, USA

problem #229

Nov 012020

Compass

  • 3 miles
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'" feels like it slips" and makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat

- Dickinson, TX, USA

problem #228

Oct 282020

Compass

  • 40,000 miles
2018 Jeep Compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. This has happened about a dozen times to this vehicle in the last few weeks.

- Lenox, MI, USA

problem #227

Oct 172020

Compass

  • 44,320 miles
The engine uses excessive oil and the transmission does not shift properly

- Tippecanoe, OH, USA

problem #226

Oct 272020

Compass

  • 46,000 miles
I took in my vehicle about a month ago to get a fix on a service engine light issue. It seemed to be a problem when I had my ac on and the transmission light and service engine light would turn on. I wouldn't be able to accelerate and it would make a jerking movement when I put my car into drive. I took my vehicle in about a month ago and they said that the problem had been fixed. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. I put it in drive and it starts to drive but then jerks and completely stops. I bought this car in the beginning of the year and if I knew I would have all these issues with it and be fearful that I could've gotten into a crash or worse on the highway- I would not have bought it!

- Gaithersburg, MD, USA

problem #225

Oct 222020

Compass

  • miles
Car keeps stopping at light and not wanting to turn back

- Grand Prairie, TX, USA

problem #224

Oct 172020

Compass

  • miles
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.

- Lowell, MA, USA

problem #223

Oct 172020

Compass

  • 45,130 miles
Today while driving on the highway, my car started to jerk which then the check engine light popped up with the transmission light saying it needed to be serviced. Once that appeared in the middle of me driving on the highway my car failed to accelerate. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. I immediately turned my emergency lights on. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. I turned the car completely off and turned it back on, so I began to drive again with caution but the check engine light was still there. I drove for a mile and the transmission light message popped up again, which then cause my vehicle to jerk and stall again in the middle of driving. It put it on emergency brake but this time I was able to move to the side of the road. I let the car cool down so I turned it completely off again. This is not the first this has happened. Its very dangerous and unacceptable. I have taken it to the dealership several times and the mechanics have no idea what it is. I need to get this fixed because its not safe for me or others driving around me. I do not feel safe in this car because random things appear and cause the car to fail while in driving. There was no message or warning about anything.

- Alexandria, VA, USA

problem #222

Oct 062020

Compass

  • 37,000 miles
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.

- Oregon, IL, USA

problem #221

Oct 082020

Compass

  • 28,000 miles
2018 Jeep Compass stalls in the middle of busy highways. Extremely unsafe. Jeep says engine burns oil too fast. Many times there is not even a warning light. Has happened since I bought the car. Happens every 1000-2000 miles. Jeep said it's a safety feature and to just add oil. That did not fix the problem and is not a solution to this dangerous engine that many other people are experiencing. There needs to be a recall before someone gets killed.

- Glen Rock, NJ, USA

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