10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,538 miles

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« Read the previous 20 complaints

problem #205

Jul 072020

Compass 4-cyl

  • 30,000 miles
My 2018 Compass stalled on me twice in city traffic. Checked the oil and the dip stick was dry. The oil light did not go on.

- Columbus, IN, USA

problem #204

Dec 232017

Compass 4WD 4-cyl

  • miles
Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. Car has been through new engine new radio new 4 set of tires new steering rack new brakes new rotors new lug nuts etc I have all my paperwork

- Lorton, VA, USA

problem #203

Jan 312020

Compass 4-cyl

  • 12,000 miles
The 2.4 L engine in this car has oil consumption issue.fca negated all prior tests they did and say I must start over and test every 1500 miles, not every 2000. They dont want to replace the lousy engines. Car shuts off on road when oil gets too low.very dangerous! they say just have it towed to dealership when engine dies. Card has been towed there 3 times so far for malfunctions in engine.they want to put a lock on oil filter and demand only they do oil changes or consumer is responsible for new engine. Any recourse?

- Lake Orion, MI, USA

problem #202

Nov 152018

Compass

  • 29,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the instrument panel indicating shift to desire gear or place vehicle in park. A secondary message stated that automatic start was not detected. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle was taken to three rivers Chrysler Jeep Dodge Ram (2633 w Liberty ave, pittsburgh, pa 15216), and was diagnosed that unknown software in the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure recurred and was not taken back to the dealer for a second diagnostic testing. The contact stated that the failure persisted. The manufacture was not made aware of the failure. The approximate failure mileage was 29,000. The VIN was invalid.

- Bridgeville Pa 15017, PA, USA

problem #201

Aug 302018

Compass 4-cyl

  • 6,000 miles
Oil consumption of over 1 qt-2qt over 2000 miles or less with engine light illumination and electrical issues w/O warning. Automatic shutdown when driving and Chrysler says its normal oil consumption. Eval. Guidelines change with each study.oil consumption test very specific and is billed to owner indiscriminately. No discussion of repair.

- Westminster, MD, USA

problem #200

Apr 112019

Compass

  • 26,800 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The instrument panel indicated shift to desire gear or place vehicle in park. A secondary message stated automatic start could not be detected. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle was taken to three rivers Chrysler Jeep Dodge Ram (2633 w Liberty ave, pittsburgh, pa 15216), to be diagnosed. The contact was informed that the battery needed to be replaced. The battery was replaced however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,800.

- Bridgeville, PA, USA

problem #199

May 162020

Compass

  • 31,915 miles
I was driving my car around for a week with no oil in it, the dummy oil light never came on, my car never told me I needed oil, while this happened it also cause my cars parking brake to engage while I was driving through town. I was not even due for an oil change. The dealership said they couldn't figure out why that had happened.

- Orwell, OH, USA

problem #198

May 062020

Compass 4-cyl

  • 25,000 miles
My wife and her aunt were driving at 70-75, then it felt like when a governor kicks on. If that makes sense. At the same time the check engine light came on. Since I was already going that fast I couldn't really tell, but I thought it felt like I couldn't accelerate. Then after they stop for groceries and began driving again they couldn't get it to go over 30. Drove on the shoulder to the next exit. It felt like it wouldn't shift out of first gear to accelerate. I even tried sport mode to manually do it & it still wouldn't. then they pulled over and let cool briefly it was working again. When my wife finally made it home I plugged in my portable code reader to see what tripped the service engine light and the code was for transmission control module. I bought this vehicle last year with 5000 miles on it, currently it has 25,000. This is absolutely ridiculous!! and then reading the other issues people are having this vehicle sounds like a death trap waiting to happen! my family and friends will never purchase Dodge products again, junk.

- Bradley, IL, USA

problem #197

May 042020

Compass

  • 20,000 miles
My 2018 Jeep Compass started randomly overheating. We were stranded for over 5 hours in the middle of nowhere. I had the engine thermostat replaced, as the mechanic thought that was the problem. It seemed to work and we were in our way. About 2 miles from our destination it started overheating again. There was no steam, no excess sound from the engine, no nothing. I took the vehicle into another mechanic and had a full diagnostic ran, only to come back with nothing. We are currently driving through the desert with the heat on because anytime you turn on the ac the engine starts to overheat, and it is not even 80 outside. I looked it up in the seems to be a fairly common problem for the Jeep Compass. We have a long way to go on our trip still. This is extremely concerning considering the age and mileage of the vehicle.

- Grand Rapids, MI, USA

problem #196

May 032020

Compass

  • 31,293 miles
Car has stalled while driving. No transmission fluid and just bought from dealer less than 600 miles ago. Engine runs hot to the point vehicle stops while driving. Electrical system malfunctions and windows go up and down. Burning through coolant and transmission fluid as well as oil. Car overheats upon any acceleration and shuts off. All occur while in motion. Vehicle electrical system and lights too bright at night and cannot see you back up while parked or in motion. Cannot dim. Vehicle gear shift is rough in and out of gear (in drive to parked). Could not park when stalled.

- Charlotte, NC, USA

problem #195

Jan 142020

Compass

  • 60,000 miles
While driving my Jeep Compass, the engine will randomly shut down/stall. The last incident occurred while crossing railroad tracks. The engine shuts down due to low engine pressure as a safety feature to prevent damage to the engine (information from the dealership). However, the engine shutting down/stalling is actually creating a hazard. This has occurred on three separate occasions and the vehicle is a 2018 (2 times while on multi lane highways and 1 time whole crossing railroad tracks). The dealer solution is that the oil needs to be checked prior to every operation to ensure it is within operating levels which is completely unacceptable. The dealership also stated that burning 1 quart of oil / 4000 miles is within tolerance for the engine in the vehicle. Also unacceptable. I'm just lucky I wasn't transporting children in the vehicle during any of the incidents (part of my job to Transport children using my personal vehicle). Currently Jeep provides no remedy for the issue other than to constantly check the oil. My concern is what will their response be when someone stalls on a railroad track with an oncoming train?

- Beaverdam, VA, USA

problem #194

Apr 102020

Compass 4-cyl

  • 10,800 miles
I left my house and drove about a mile down the road. I stopped at a stop sign and as I went to proceed onto an extremely busy road my 2018 Jeep Compass completely shut down. It wouldn't move and told me to shift gears then press the brake and start button. Multiple attempts would not restart the car. Even though I put it into park, the D on the shifter was flashing and a message on the dashboard said that it had to be in park to start...even though it was in park. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was, no warning lights or anything. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, I immediately made an appointment at the dealership to have it checked out.the man who helped we when I got there said he thought he knew what the issue was. He showed me that there was hardly any oil on the dipstick. I realize I was about 800 miles past the 5000 mile oil change, and they told me that Jeep said it was acceptable to burn a quart of oil every 2000 miles. This seems excessive to me and every mechanic that I've talked to. I have read that the engine was designed to shut off when oil is low and Chrysler confirmed that. How does this pass testing? there is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles are on the road. There needs to be a recall asap and engines need to be replaced with ones that don't burn through fuel like this. Hundreds of people have reported the same issue online.

- St Charles, IL, USA

problem #193

Feb 262020

Compass 4-cyl

  • 22,000 miles
Four different times the car has suddenly shut down while driving in traffic everything shut down and parking brake came on. Hard to restart and get parking brake off to get out of the middle of the road and traffic. First time at 11,900 miles.. no warning. Oil has been low two of the times when taken to service center but no warning lights came on. Happened again at 18,000 & 22,000 miles currently have 23,000 miles.

- Powell, OH, USA

problem #192

Feb 272020

Compass

  • 83,450 miles
I purchased the car brand new. Since the beginning it was burning/leaking oil as I was often told, but car shouldn't do that. Yet dealership neither other oil change places never checked my vehicle for additional issues. Recently it got very bad and I went to a different dealership and thought maybe there they will check. They did some special procedure and found there is cracks in the engine that are causing the oil issue and may cause vehicle shut down and crash. They said it is manufacturer issue and it was faulty engine put in. My car is just little over 1.5 year old but because I drive a lot unfortunately warranty doesn't cover it and there is somehow no recall on it. How is it possible there is no recall for such a major issue? ehhh... please feel free to reach out to me or dealership with any additional questions. Or I can send diagnosis documents.

- Tustin, CA, USA

problem #191

Mar 082020

Compass

  • 14,000 miles
I own a manual 2018 Jeep Compass with around 14,000 miles. This has happened twice now. I noticed, and not sure if it is a coincidence or not, after the car has idled a bit. Each time the car makes a terrible rattling noise. The car loses power, has no pick up, goes limp. It is a manual, and when I put it in 1st or 2nd gear, it will not go above 2rpms on the dial. I usually shift when it gets to 3. no warning lights of any kind come on. I managed to get it not to stall on the highway, but both times I have not had to stop at a light or anything. Both times I let it sit overnight, and it was fine in the morning. After the first time I took it to the dealership and they found nothing. I have contacted Chrysler and have a case number.

- Trenton, NJ, USA

problem #190

Mar 262020

Compass

  • 16,500 miles
Car stalled 4 times in the last month while at stop lights. I was stopped at light and when I went to move again the car stalled-all panel lights flashed and car would not turn on again. After multiple attempts the car finally started. This is just another problem with this vehicle. It's also been in the shop multiple times for drivetrain issues. Vehicle is a lemon.

- Lynn Haven, FL, USA

problem #189

Nov 142018

Compass

  • miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the oil warning light illuminated. The vehicle was taken to an independent mechanic and the oil level was checked. The oil level was within safe vehicle operating range. The oil light was reset. The contact linked the failure to NHTSA campaign number: 17V670000 (engine and engine cooling) however, the VIN was not included. Additionally, the contact stated that the ess (engine stop-start) function was inoperable. The VIN was not included in NHTSA campaign number: 18V524000 (electrical system). The vehicle was taken to meador Dodge Chrysler Jeep Ram located at (9501 South fwy, fort worth, tx 76140) and southwest Chrysler Dodge Jeep Ram located at (2235 N main St, cleburne, tx 76033) where the contact was informed that an oil consumption test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Burleson, TX, USA

problem #188

Mar 232020

Compass

  • 30,000 miles
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.

- Long Beach, CA, USA

problem #187

Mar 012019

Compass

  • 12,062 miles
The contact owns a 2018 Jeep Compass. The contact stated while his wife was approaching traffic, the brake pedal was depressed and the vehicle stalled. The vehicle was restarted. The driver stated on a second occasion while at a stand still at a parking spot, the vehicle was shifted to reverse and failed to respond with the check engine warning light illuminated. The driver stated on a third occasion, when trying to shift gears to reverse, the steering ceased and the vehicle stalled. The driver shifted the vehicle to park with several warning lights illuminated. The contact was unable to restart the vehicle. The contact stated the engine was running message was displayed on the instrument panel. Additionally, instructions to depress brakes was displayed. The contact attempted to shift into park but was unable to do so. The contact was unable to turn the vehicle off. The contact waited for several hours and then drove to Chrysler Dodge Jeep of paramus located at 315 NJ-4, paramus, NJ 07652, where the contact was informed that the vehicle needed maintenance service. The contact continued to experience the failure. The manufacturer was not informed of the failure. The approximate failure mileage was 12,062.

- Glen Rock, NJ, USA

problem #186

Feb 102019

Compass

  • 1,300 miles
Engine is failing multiple oil consumption tests at dealership. When asked what the next step is for a resolution we are told it is only documented. The vehicle is burning 1 quart of oil every 1000 miles.

- Florence, KY, USA

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