10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,082 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In middle of driving, the vehicle suddenly shifts out of gear and won-??t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won-??t even turn off
- Fort Wayne, IN, USA
My gas pedal stuck flat to the floor and the plastic gas pedal broke causing me to hit a cement pillar in front of Knick trip
- Beloit, WI, USA
The Jeep says High Coolant Temperature even after adding much coolant. Car shuts off while driving on the streets and highways.
- San Diego, CA, USA
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Detroit , MI, USA
I have been experiencing the same issues with the high temperature warning as mentioned for the 2019-2021 Jeep Compass. If this occurs at higher speeds, I am able to release the accelerator, and coast for 2-3 seconds, which allows the temp to show back to normal, and continue normal driving conditions. If this occurs as I begin accelerating from a stop, the car will stall, requiring me to put the car in park, turn it off, turn it back on, then continue driving.
- Washington, MI, USA
I will be driving and suddenly the car stops. The parking break comes on and the car won't start. Takes awhile to get it restarted. It seems dangerous and as I've googled seems like a problem all across the board not just me.
- Madison, OH, USA
My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or WHO to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn-??t shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn-??t give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I-??ve driven x amount of miles and now I have to change the oil. Such a safety hazard.
- Brooklyn, NY, USA
Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason. Checked the battery:fine. Checked the oil: was low, told to return soon for oil. This incident was repeated the next day. She stopped driving it, dropped it off at the same shop. The shop inspected throughly, found to have no oil in the engine. Have been advised to add oil to this car every 1000-1500 miles to keep it safe.
- Downingtown, PA, USA
While driving approximately 50 mph with the cruise control on, the engine light came on and said "service engine", the engine shut off and shortly after restarted on it's own. When it restarted it did not allow me to reach the previous speed and would not allow me to restart the cruise control system. It did finally let me reach a decent speed. I parked the car and then later started the car, it appeared to be normal, the cruise control worked again. At home I was able to reset the service engine light. This was dangerous because if there was a vehicle close behind me there would have been an accident.
- Clay, MI, USA
The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, -??reset-??. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.
- Scottsbluff, NE, USA
I believe I received a faulty vehicle from Brooklyn Chrysler, Dodge, Jeep, Ram. Located at 2286 Flatbush Ave, Brooklyn, NY 11234. I received this vehicle in October 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted Jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to Jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18K). I was told that if I wanted to give the vehicle back I would have to pay $10,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.
- Staten Island , NY, USA
Car is under 40k miles. Was turning and the car took off on its own. Rapidly accelerating until the car flashed emergency electronic throttle control. It took off so fast I had to drive off the road to avoid slamming into someone. The breaks would not slow it downs the scariest thing that has happened in ten years off driving. The car had a complete mind of its own and hadn-??t shown any signs of problems with this previously.
- Mooresville , NC, USA
Since I bought the car is having problem with the oil I sent to the place where I bought they said is all cars 2018 Jeep Compass having a problem with the oil need to be change every 1000 mile (it does it couple of times) when I drive the car on highways or on the road car began to slow down in its own, then I have manually restart the vehicle after a few minutes, starts normally
- Whitestone, NY, USA
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and the transmission would not properly change gears. The vehicle was taken to the local dealer keene Jeep located at 410 winchester St, keene, nh 03431 who replaced the engine but the failures continued to occur. Also, while driving 35 mph with the cruise control activated, the cruise control system would not deactivate causing the driver to crash into a tree stump. No injuries were reported, no police report was taken. The odor of coolant was also present inside the vehicle causing the driver to become ill. The cause of the failure was not determined. The local dealer contemporary Jeep located at 30 hammond rd, milford, nh 03055 and the manufacturer was notified of the failures. The failure mileage was 20,000.
- Troy, NH, USA
Vehicle only had 25000 miles and had electric issues, acceleration issues, stop and go would stall in the middle of driving putting me and my child in danger. Only going a high of 50 on the freeway then slowing. This has happened multiple times, plus replacing 2 batteries a year since having the car. I have sent information to corporate. Items have clearly been documented but nothing done to solve the issue that continues.
- Avondale, AZ, USA
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes... we had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership
- Mount Olive, NC, USA
1) 10/29/2020 I was driving on the highway with the cruse control on when the car made a loud thump, jumped out cruse control, shut off, check engine light came on. After sitting for a bit, car started but would not go over 25 mpr back to town. At the signal light, when stopped, the car started to go in reverse. Was able to stop it again, and got it to dealership. They said it needed a computer update. 2) 12/06/2020 1 month later, driving on the highway home from work at night, car did it again, check engine light came on. I was able to get the car to the side of the road. After sitting, it started, but would not run over 25 mpr. And this time at signal light stopped, the car surged forward and almost hit the car in front. The car is going back to the dealership asap. This car is very dangerous
- Gardnerville, NV, USA
I was on the way home from purchasing a used 2018 Jeep Compass with 24000 miles and the vehicle died twice within a couple of minutes when we pulled off the I interstate to get some food. It was when we were just coasting into our destination. The Compass's parking brake light then came on and a dash message read "vehicle cannot shift while moving" or something to that extent. It then turned over multiple times before starting but drove fine for the remainder of the drive home. Hoping this does not continue through the life of the vehicle.
- Mn, MN, USA
My vehicle sounds like it's down shifting when driving between 40 & 50 miles and it has cut off on me several times when tuning the corners and something always sounds like it's rattling. I've taken it several times to the dealership and because no codes pop up they want to charge me to inspect it. I've complained about these issues since I've purchased it. There have been times when all of my functions light up or it tells me my key is not in the vehicle when it's in plain site. This happens when I'm driving on the street or freeway.
- Detroit, MI, USA
- Nashua, NH, USA