10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,268 miles

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« Read the previous 20 complaints

problem #114

May 052022

Compass

  • miles
The Jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.

- Springfield, MO, USA

problem #113

Oct 042022

Compass

  • miles
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at. This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.

- Randallstown, MD, USA

problem #112

Sep 272022

Compass

  • miles
The Uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.

- Moncks Corner, Sc, SC, USA

problem #111

Aug 132022

Compass

  • miles
The vehicle-??s touchscreen display has begun delaminating, causing -??phantom touches-?? where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since August of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the Uconnect 8.4 model screens installed in Jeep, Dodge and other FAC marque vehicles. FAC refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I-??m on my own, much as they have with the thousands of others who have reported this issue with their Uconnect 8.4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. FAC knows this, yet refuses to accept any responsibility.

- Bloomfield, NJ, USA

problem #110

Sep 222022

Compass

  • miles
The car is unable to be driven. Sudden shifting and broken down ABS system

- Sarasota , FL, USA

problem #109

Aug 242022

Compass

  • miles
My U-Connect Navigation system on my 2018 Jeep Compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.

- Belmont, NC, USA

problem #108

Aug 302022

Compass

  • miles
My Jeep has been stalling on me my oil lamp came on twice the day before i didn-??t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it-??s stuck

- Clinton Township , MI, USA

problem #107

Jun 212022

Compass

  • miles
The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

- Delaware, OH, USA

problem #106

Jul 132022

Compass

  • miles
i have a rear view camera that went out 4 times during the warranty period, there is now 50K on jeep compass 2018 and camera is out completely, i am wondering if others are having this problem and why isn't this on a recall, thanks

- Madison, TN, USA

problem #105

Aug 102022

Compass

  • miles
Back Up camera says -??check surroundings-?? but is a completely black screen. Sometimes it works, sometimes it doesn-??t-??-?? most of time it doesn-??t work. Sometimes it stays on when I-??m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues-??. There should be a recall as it-??s a safety issue!

- Quincy , MA, USA

problem #104

Aug 082022

Compass

  • miles
Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

- Canton, GA, USA

problem #103

Oct 012021

Compass

  • miles
The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it-??s many blind spots in the vehicle and hard to see when going in reverse! Also the car-??s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, GPS navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.

- White Plains, NY, USA

problem #102

Jul 212022

Compass

  • miles
After leaving the freeway, my vehicle completely shut itself down without warning while in traffic. (The "Auto Off" feature was off, so that my car wouldn't shut off at a light.) The dash completely turned off as well as the console. When I attempted to restart it, 4WD service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at its hottest. Even though the entire drive up to this point showed the vehicle was running at it's normal temperature. After a minute or 2, the vehicle finally started, after blocking traffic the entire time. Now the temperature was showing normal but now the "Auto Off" was disabled was showing on the dashboard. I pulled into a gas station and the vehicle did the same thing again. I opened the hood to find that nothing seemed out of the ordinary and no odd smells. The coolant wasn't bubbling out or going into the overflow. I again had difficulties trying to start the vehicle. Once it started, I took it to the dealership where they couldn't find any stored codes that related to the coolant system, but found a lot of codes that were related to the electrical system, like the pillar airbags had a code along with the taillights and some others I didn't recognize what they would be for.

- Boise, ID, USA

problem #101

Dec 152021

Compass

  • miles
uconnect 8.4 inch touchscreen is delaminating. This soon leads to software buttons being activated randomly, as I have read in blogs. This screen controls phone, navigation, electronic power to things like seat movement among many other features.

- Louisville, KY, USA

problem #100

Jun 072021

Compass

  • miles
My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.

- Hartford, WI, USA

problem #99

Apr 282022

Compass

  • miles
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it-??s many blind spots in the vehicle and hard to see when going in reverse! Also the car-??s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.

- Roanoke, VA, USA

problem #98

Mar 012022

Compass

  • miles
Malfunction: The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.

- Bronxville, NY, USA

problem #97

Mar 212022

Compass

  • miles
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.

- Plattsburgh, NY, USA

problem #96

Mar 172022

Compass

  • miles
My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.

- Severn, MD, USA

problem #95

Feb 012021

Compass

  • miles
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud

- Wilmer, AL, USA

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