10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,268 miles

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« Read the previous 20 complaints

problem #94

Dec 112021

Compass

  • miles
The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.

- Mt Pleasant, SC, USA

problem #93

Nov 042021

Compass

  • miles
The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.

- Crawford , TN, USA

problem #92

Dec 272021

Compass

  • miles
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.

- Carlisle, OH, USA

problem #91

Jun 092021

Compass

  • miles
My remote starter always has a problem. I turn it on it turns off. I have had the smart battery changed. There is always a notification stating pull over car will shut down soon. Then that activates the engine light to come on. Then the remote starter is deactivated. I turn off the car everything disappears like nothing happened a few minutes later I get the same notification pull over safely car will shut off soon.

- Newark, NJ, USA

problem #90

Sep 172021

Compass

  • miles
My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won-??t stop swallowing oil. I had an oil change a month ago and I-??ve already lost a little over half of the oil, and there-??s no obvious oil leaks under the car. My tranny also won-??t shift past a 45 minute drive. It shifts rough for the first half hour but after that it progressively gets worse by the minute. After 45 minutes it won-??t go faster than 50ish mph and it makes a very loud humming sound when it tries to shift. It has a harder time driving through cities than on the highway, my car just won-??t go. I-??m trying to gather the money to get it fixed but times have been hard so I haven-??t even been able to drive the car. It only has 39k miles on it and I spent over 30k for it so it-??s super agitating. I-??ve talked to other jeep owners and they-??ve all complained about similar issues with the transmission

- Belleview , FL, USA

problem #89

Sep 032021

Compass

  • miles
On September 3, 2021, my vehicle failed in the middle of the street without warning. The dash lights were on but the vehicle would not move. The engine light was also on. This happened in the turning lane in the middle of the street. There was no warning. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It had to be towed. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. In addition, at that intersection there are 4 lanes of traffic. In order for a diagnosis the dealership states that it needs to replace a fuse.

- Indianapolis, IN, USA

problem #88

Aug 012021

Compass

  • miles
Screen delimitation, this is causing the the screen to act on its own. This is distracting to the driver to constantly try to fix the false inputs. This effects Bluetooth, climate controls, and other systems in the car.

- Carlsbad, CA, USA

problem #87

Aug 172021

Compass

  • miles
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.

- Greensboro, NC, USA

problem #86

Apr 012021

Compass

  • miles
the backup camera is black sometimes when backing up, sometimes it works, sometimes it does not.

- Maumelle, AR, USA

problem #85

Jun 162021

Compass

  • miles
Control arm separating at welding. Other 2018 Jeep Compass Latitudes have this recall so I am unclear why mine is not part of it when I am having the exact same issue.

- Howell, MI, USA

problem #84

Jul 142021

Compass

  • miles
I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.

- Cary, NC, USA

problem #83

Jul 122021

Compass

  • miles
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.

- Clarksville, TN, USA

problem #82

Dec 012020

Compass

  • miles
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.

- Ocala, FL, USA

problem #81

Feb 052021

Compass

  • miles
Since the middle of last year (2020), the radio and back up camera have been completely glitchy. It started with the Favorites function not working with Sirius XM, then progressed to the screen freezing, not responding to any screen touches or knobs on the dashboard until eventually rebooting or staying on the back up camera picture until ultimately rebooting. Now I have both of those things and in addition, the back up camera will also turn to a blue screen and stay blue until it eventually reboots. I have taken this to the dealership MULTIPLE times. They have replaced the entire radio twice. They have done what they can to get the needed software updates. There is still no solution. This is making me hate my vehicle and I would like a solution before I trade it in for something different

- Norwalk, IA, USA

problem #80

May 042021

Compass

  • 66,150 miles
Ever since I have owned this vehicle from March 2018 when driving (in motion) my emergency brake will come on and shut me down, I have had enough! yesterday 5/4/2021 I was almost hit by a semi because of this. Jeep has not acknowledged this issue. Car has been brought in to dealer multiple times but I keep being told they cannot recreate the issue ( as it is sparatic).

- Hastings, MI, USA

problem #79

Apr 302021

Compass

  • miles
I bought my Jeep brand new with zero miles in 2018 and have been having problems with my back up camera since then. My back up camera for my Jeep randomly and continuously goes black. This can last a day or up to a week I am without a back up camera. Jeep has replaced the radio twice and have replace the camera itself once. I've taken my car to get service for back up camera to Jeep multiple times. The last time I was at Jeep they replaced my radio and it hasn't been a month yet and my back up camera is not working the screen is black. Today is Monday, May 3 and I have been without a back up camera since Friday April 30th. I do not feel safe driving this car.I have video proof every time the backup camera goes out but I've attached a picture of the black screen.

- Baltimore, MD, USA

problem #78

Dec 062019

Compass

  • 38,000 miles
This vehicle has been nothing but problems since I've made the purchase. The vehicle randomly jerks. I maintain the vehicle regularly it constantly shows that an oil change is needed. Now the check engine light comes on and the vehicle wont drive over 20-30 mph. I have to completely turn the car off then restart it for it work. The jerking of the vehicle is enough to push you forward with force. I've been to Jeep and have yet to have the issue resolved. This is so unsafe because it happens in the middle of driving its to the point I'm afraid to take the expressway in fear ill get in a accident.

- Miami, FL, USA

problem #77

Apr 112021

Compass

  • 28,544 miles
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.

- Broken Arrow, OK, USA

problem #76

Nov 022020

Compass

  • miles
So I'm just wrong with the transmission

- Waukesha, WI, USA

problem #75

Mar 222021

Compass

  • 57,000 miles
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.

- Haverhill, MA, USA

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