10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,268 miles

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« Read the previous 20 complaints

problem #74

Mar 022021

Compass

  • miles
The transmission jerked which felt like it went in reverse while driving down the road

- Canon City, CO, USA

problem #73

Jan 202021

Compass

  • 25,500 miles
The car stopped (completely) shut off while I was driving on the highway. There was no warning, nothing. Just shut off while I was going 55+

- Revere, MA, USA

problem #72

Jan 082019

Compass

  • 18,000 miles
My 2018 Jeep Compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.

- Anchorage, AK, USA

problem #71

Dec 062020

Compass

  • 64,222 miles
Vehicle randomly overheats then gets back to normal. Variable valve actuator failed. And also causing multiple cylinder misfire. Swishing noise occurs as well.

- Beltsville, MD, USA

problem #70

Dec 142020

Compass

  • 55 miles
My vehicle is stalling and the oil on the vehicle is been consume rapidly I took my car and told the dealer that this is not normal they asked me to please take it every time the engile oil light will come on which it's very often. Engine oil monitors fail to engage prior to engine stalling- I was getting on the highway when my car started stalling luckly no one was behind me and I reached out to the dealer at Chrysler in elgin il - they had me drop my vehicle and offer me a rental. Claiming that they will contact Chrysler - Jeep to get my engine replace or fixed the issue since they mention. I was told that there a numerous customer with the same issue vehicle at risk of sudden engine stalling without warning, ' the Jeep Compass class action lawsuit alleges. But today I was notify to return the rental back and that I must drive my car and take it to the dealer once I reach 1,000 miles I talk to rachel the assistant manager to provide me with the ref# number and proof that she contacted Jeep and she decline stating she didnt get one. -- I on the other hand went online and file a complain with Jeep corporate office online and received a ref # right away.. ( which is why I don't believe the assistant manager at elgin Chrysler.. she doesn't have paperwork of it or anything) I'm still waiting for a resolution or hear from Jeep corporate office this is my reference # 77965874

- Hampshire, IL, USA

problem #69

Dec 042020

Compass

  • 66,000 miles
I was driving and all dash lights lite up an my Jeep shut off. Once Jeep restarted the battery light, engine light, and start/stop light remained on. We replaced both batteries and a hood plug which seemed to work. It has been 12 days or so and all 3 lights are back on.

- Ocala, FL, USA

problem #68

Feb 012020

Compass

  • miles
This car goes through a lot of oil. It stalls when the oil light is on.

- Chester Springs, PA, USA

problem #67

Jul 202019

Compass

  • 7,300 miles
Since the moment I bought it I complained with the dealer about vibration while driving getting worst between 60-80 miles per hour. I balanced, aligned, rotated and as an ultimate resource I changed the set of tires and mopar nor autonation take responsibility or help solve my issue that still continues saying the vibration is there but they dont know the reason, and is getting worst every day, it is becoming dangerous.

- Plantation, FL, USA

problem #66

Oct 212020

Compass

  • 18,000 miles
Have had two issues and dealers can not find anything wrong. A few months after I had it, I had to have it towed to shop, to be told there is nothing wrong (no codes), now frequently it looses power like it wants to stall out. I have to pull over shut the car off and restart it. Again taken to shop to be told they can not find anything wrong (no codes). This has happened several times and now they are telling me because of recent events its bad gas. I have a stick shift, so you can feel the power loss in first and switching to second. Since I dont want to keep going, I pull over as soon as I can and shut the engine off. After a second, I restart and everything runs fine. Again, because its not throwing any codes, the dealership/service can find anything wrong. It doesnt matter if its full tank of gas or almost empty. Note: If it stalls as im driving there is a huge potential for an accident. I never thought that buying a new car, I would have to deal with these issues.

- Laporte, IN, USA

problem #65

Oct 062020

Compass

  • 37,000 miles
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.

- Oregon, IL, USA

problem #64

Oct 052020

Compass

  • 27,000 miles
Car struggles to start, car gas pedal acts like it revs forward as if im pushing the gas, car has gone through 2 batteirs and does not turn on. It is currently in the shop this has happened plenty of times. Back up camera sometimes does not turn on, and automatic stop shuts down.

- Crystal City, TX, USA

problem #63

Aug 152019

Compass

  • 10,000 miles
The system that automatically turns off the car at stops works intermittently. Mostly does not work. My display for the radio and apps and so forth does not work at times and goes all black. I had it taken in and they said there was a battery that supplies power and they replaced it. It has only been a few weeks later and it is doing the same thing again. I told the service center it was not fixed and have still not heard back from them. They say this is a common issue with it. When the screen goes black I cannot make any adjustments to radio, maps, air for heat and cool and the back up camera is unavailable. Is this a common issue and if so why" is there a fix for this"

- Magna, UT, USA

problem #62

Jul 292020

Compass

  • 33,650 miles
On the way home my rear view camera stopped working. I couldn't fix and the reason is unknown on how it stopped. It only shows a black screen.

- Culpeper, VA, USA

problem #61

Jun 162020

Compass 4-cyl

  • 2 miles
Car stalls. At stops it turns off. It has happened frequently on city streets while idle at a stop sign or light.

- Las Vegas, NV, USA

problem #60

Jun 152020

Compass 4-cyl

  • miles
Will not start when pressing the "start engine" button it was stationary. It also completely stops and locks into place then goes automatically into emergency brake when turning or coming to a stop.

- Chicago, IL, USA

problem #59

Jan 142020

Compass

  • 60,000 miles
While driving my Jeep Compass, the engine will randomly shut down/stall. The last incident occurred while crossing railroad tracks. The engine shuts down due to low engine pressure as a safety feature to prevent damage to the engine (information from the dealership). However, the engine shutting down/stalling is actually creating a hazard. This has occurred on three separate occasions and the vehicle is a 2018 (2 times while on multi lane highways and 1 time whole crossing railroad tracks). The dealer solution is that the oil needs to be checked prior to every operation to ensure it is within operating levels which is completely unacceptable. The dealership also stated that burning 1 quart of oil / 4000 miles is within tolerance for the engine in the vehicle. Also unacceptable. I'm just lucky I wasn't transporting children in the vehicle during any of the incidents (part of my job to Transport children using my personal vehicle). Currently Jeep provides no remedy for the issue other than to constantly check the oil. My concern is what will their response be when someone stalls on a railroad track with an oncoming train?

- Beaverdam, VA, USA

problem #58

Mar 282020

Compass

  • 22,000 miles
Purchased 2018 Jeep Compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the Jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late March, owner is receiving a new back-up camera after having just driven the Jeep to a dealer and requesting replacement. Owner is consistently being told to take the Jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.

- Orange Park, FL, USA

problem #57

Mar 232020

Compass

  • 30,000 miles
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.

- Long Beach, CA, USA

problem #56

Mar 012020

Compass

  • 21,000 miles
This has happened three times in the last month; (after doing some online inquiry see other complaints about this same thing happening): After accelerating, when I go to turn my vehicle, my vehicle will automatically shut off and my parking brake turns on. This has happened on major (high traffic) roads each time and presents a huge safety concern.

- Madison Heights, MI, USA

problem #55

Feb 192020

Compass

  • 3,000 miles
The first time this happened I was on a city street in seattle making a right hand turn and my Jeep stalled out. I was unable to move it, no lights came on with any warning before it happened. On the second try the Jeep started and I was able to drive the 2 hours home safely. The second time I was on a side road had just left home heading to work. Again, no warnings it just stalled out.I started it and continued on. Tonight the low oil pressure light flashed quick as I was going up a hill. I decided to google what was happening and found tons of posts with the same issue being caused by no oil. I checked the oil and it was bone dry. I purchased the vehicle brand new 6 months ago and have 3100 miles on it. This is a safety issue.

- University Place, WA, USA

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