10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
8,917 miles

About These NHTSA Complaints:

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problem #39

Feb 232023

Gladiator

  • miles
The clutch has been under recall for over 1 year (399 days at this point) without any solution from the manufacturer. This is also the 3rd recall of the clutch assembly. When will this be fixed"???"

- Carmel, ME, USA

problem #38

Feb 262024

Gladiator

  • 38,000 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.

- Pembroke, MA, USA

problem #37

Nov 262023

Gladiator

  • miles
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.

- Stafford, VA, USA

problem #36

Nov 152022

Gladiator

  • miles
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.

- Livingston, LA, USA

problem #35

Sep 122023

Gladiator

  • miles
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.

- Rio Linda, CA, USA

problem #34

Feb 052024

Gladiator

  • miles
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue

- Neshanic Station, NJ, USA

problem #33

Feb 052024

Gladiator

  • miles
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue

- Neshanic Station, NJ, USA

problem #32

Jan 012024

Gladiator

  • miles
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.

- Austin, TX, USA

problem #31

Jan 212024

Gladiator

  • miles
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It-??s getting ridiculous I have paid 65000 for a car not safe to drive.

- Spring Hill, FL, USA

problem #30

Aug 102023

Gladiator

  • 50,000 miles
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was?contacted. The contact stated that when driving the vehicle at various speeds the clutch would feel loose intermittently. The manufacturer was not made aware of the issue. The approximate failure mileage was 50,000. VIN tool confirms parts not available.

- Austin, TX, USA

problem #29

Oct 152021

Gladiator

  • miles
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.

- Conyers, GA, USA

problem #28

Oct 202023

Gladiator

  • miles
I was driving on the highway going 80mph in 6th gear and my wife smelled something then the gears started grinding I put it in neutral as I was slowing down I was trying to get to the exit which was about 1/4 mile away so I put the truck in 4th and thats when the transmission exploded sending fire and transmission parts on the highway. I saw flames come out from under the vehicle and from the engine compartment, I told my wife to get out and we got everything that we could grab and within 5 minutes the Jeep was engulfed in flames

- Winnemucca, NV, USA

problem #27

Oct 312023

Gladiator

  • miles
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Green Valley, AZ, USA

problem #26

Oct 092023

Gladiator

  • 83,000 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift into the intended gear. The contact stated he heard an abnormal clucking sound and smelled a burning odor throughout the vehicle. The contact veered the vehicle off the road and notified a towing company. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that pressure plate and clutch assembly had failed and needed to be replaced. The contact stated that he was then informed that the VIN was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact was advised by the dealer to purchase an after-market part to repair the vehicle then seek reimbursement. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

- Fort Worth, TX, USA

problem #25

Mar 082023

Gladiator

  • 38,700 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the clutch was slipping. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, who determined that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 38,700. VIN tool confirms parts not available.

- Willow Street, PA, USA

problem #24

Feb 232023

Gladiator

  • 18,624 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that on several occasions while driving at various speeds, the transmission started slipping. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the clutch assembly needed to be replaced. Additionally, two transmission mount bolts were missing, and one driveshaft bolt was fractured. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 18,624.

- Jupiter, FL, USA

problem #23

Apr 062023

Gladiator

  • miles
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cedar Point, NC, USA

problem #22

Apr 122023

Gladiator

  • miles
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Napa, CA, USA

problem #21

Mar 062023

Gladiator

  • miles
The clutch has been slipping for a while. Over the last week the situation has become worse. Today the slippage resulted in failing to accelerate ended up in a stall while on the on ramp on a highway and narrowly escaped being rear ended by an 18 wheeler which barely managed to stop 2 feet behind. The clutch on this vehicle has been deffective since I bought it (I have driven a manual truck for 20 years and never had problems). FCA has issued a recall (software update for fire hazard) which has been completed on this vehicle but in my opinion fire is not the only danger for this defective clutch. Clutch slippage and stalling is also a hazard. When this incident happened, and tried to get more information I realized there is a second recall for the same exact issue which the "software update" was supposed to fix. When the incident happened earlier today, the clutch was extremely hot and while it did not catch fire it slipped and put me in a dangerous situation. All the while the software update did not do anything. I urge NHTSA to force FCA/Stellantis to replace the clucth on all affected vehicles, or reimburse customers who like myself will do so at their own cost.

- Palo Alto, CA, USA

problem #20

Sep 022022

Gladiator

  • miles
i replaced the gears to 513 at 5000 miles The locker went out at 17000 miles.. The locker is internal to the axle Went to jeep to try to get it covered under warranty and they have refused stating that changing the gears voids the warranty on anything in the axle This should not be valid as the locker was never touched.. There are 1000's of locker issues going on with the axle

- Englewood, CO, USA

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