9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 117 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I turned on my defroster and a 8 inch long crack happens from the middle bottom of the windshield. This is the second time in a year this has happened. There are numerous examples online of this happening. I live in Florida so it-€™s not because of the extreme temperature changes. It was only 50 deg F.
- Fernandina Beach , FL, USA
Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by Kunes CDJR Oregon (Chrysler dealer/place first purchased/new), Oregon, Illinois. Inspected by service department at dealership -
- Oregon, IL, USA
The vehicle auto starts when the defrost is turned on below the max or full setting. The owner-€™s manual specifies that -€œthe engine will start automatically when-€ the -€œHVAC is set to full defrost mode-€. The vehicle is operating in direct conflict with owner-€™s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver-€™s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
- Kingwood, TX, USA
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
- Hampshire, IL, USA
Defrost only works for the center portion of the windshield. No air comes from the right or left sides of the defrost vents. The leads to loss of visibility for the driver especially in adverse conditions.
- Inver Grove Heights, MN, USA
- Faxon, OK, USA