10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Starting in August of 2022 I started getting error messages from the car about Electronic Stability Control, Antilock Brake Systems, and Collision Avoidance problems. These seemed to come and go. But if I was on the highway with Cruise Control on and these messages appeared the car immediately drops out of Cruise Control. In addition if it happened while braking the pedal would go almost to the floor and I would have to pump several times to get the brakes to work. I took this car to the dealership on 10/3/2022, 3/20/2023, and 5/20/2023. In the first 2 instances I was told the part would be available within 6 weeks. For the last instance I was told the part would be in in 2 weeks. That was over 6 weeks ago and still Jeep has been unable to provide the part. Being unable to provide a part so key to many safety systems represents a significant safety concern.
- Fayetteville, PA, USA
While slowing to a stop and fully depressing only the brake with my right foot my vehicle rapidly accelerated into the back of another truck. It felt like the front brakes engaged, but the rear wheels continued to accelerate as the vehicle transmission worked to downshift. Serious safety issue-I am 100% confident that I was standing on the brake and not the accelerator. The road was dry with no gravel and I was gradually slowing to a stop when this occurred.
- Arlington, VA, USA
The vehicle auto starts when the brake pedal is pressed. The owner-??s manual does not list this as one of the -??Conditions that will cause the engine to start automatically-??. The vehicle is operating in direct conflict with owner-??s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver-??s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -??operating as designed-??. This portion of the vehicle-??s Auto Start / Stop System is NOT operating as designed and documented in the owner-??s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
- Kingwood, TX, USA
There is a failure of the vehicle-??s Brake Throttle Override (BTO) system which poses a serious safety hazard. When braking the throttle will surge from ~500 to ~1,500 RPMs without driver input (foot completely off the accelerator pedal, clutch pedal pressed in, and applying brake pedal). Despite the driver-??s foot firmly engaging the brake pedal, the vehicle sends rogue commands to the throttle to surge in the direction opposition to the driver-??s inputs and intentions. The BTO malfunction creates a serious safety hazard as it impacts stopping distance. It also causes driver distraction / confusion causing them to second guess that they accidentally brushed the accelerator, which could lead to a serious accident. There is a significant risk that the vehicle-??s BTO system may not prevent an unintended acceleration (UA) event leading to severe injury or death. For driver safety, the BTO system should be fully operational and the throttle should not spike while braking. The BTO malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they -??couldn-??t duplicate concern-?? and that the -??vehicle is driving normal.-?? An FCA Technical Advisor (TA) inspected the vehicle, and he stated that -??the brake pedal should always take precedence over the accelerator-??. The FCA TA stated that the vehicle was -??operating as designed-?? when he could not recreate the issue. However, the same FCA TA stated the vehicle was -??operating as designed-?? after he was able to recreate the throttle surge while braking multiple times. Both of these statements cannot be factually correct as they directly contradict. The FCA TA claims that vehicle is -??operating as designed-?? indicating that the Jeep Engineering Team violated the BTO standard governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.
- Huffman, TX, USA
Right rear axle leaking possibly causing brake contamination and unexpected decrease in braking
- Pace, FL, USA
Axle has leaked for a second time. No notification. Grease starts to seep out of the right rear passenger side onto the brake rotor and wheel. Fixed at 6800 miles. Happening again at 8500. Was without the truck for a month the first time. There is no warning when this happens.
- Ixonia, WI, USA
Leaking axle, transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn-??t steer straight
- Oakland Park, FL, USA
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
- Virginia Beach , VA, USA
Right rear axle seal leaking fluid onto the brake rotor, caliper, pads and wheel. From research this appears to be a common problem with this model year with numerous owners reporting that dealerships are replacing the entire axle assembly on that side.
- Cottondale, AL, USA
Right Rear axle seal is leaking fluid after only 3,500 miles and 3 months of ownership. This axle fluid is leaking onto the brake rotor and the wheel.
- Buda, TX, USA
Rear passenger axle seals in 2021 models are leaking and leaving axle lubricant on brake pads
- Hillsborough , NJ, USA
- Pocatello, ID, USA