10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,017 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #7

Apr 222021

Gladiator

  • miles
The vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner-??s manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a -??STOP/START READY-?? message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle-??s battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -??operating as designed-??. This portion of the vehicle-??s Auto Start / Stop System is NOT operating as designed and documented in the owner-??s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #6

Apr 222021

Gladiator

  • miles
The vehicle auto stops when turning down or turning off the climate controls, in direct conflict with owner-??s manual. This condition is not listed as one of the three conditions to activate an auto stop in the owner-??s manual. This condition is also not listed as one of the conditions that will inhibit the vehicle from an auto stop in the owner-??s manual. Furthermore, the instrument cluster never presents a -??STOP/START READY-?? message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -??operating as designed-??. This portion of the vehicle-??s Auto Start / Stop System is NOT operating as designed and documented in the owner-??s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #5

Apr 282021

Gladiator

  • miles
The vehicle auto stops when putting on the driver-??s seat belt, in direct conflict with owner-??s manual. The owner-??s manual specifies that if the -??Driver-??s seat belt is not buckled-?? it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a -??STOP/START READY-?? message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents factually incorrect information to the driver and the vehicle unexpectedly stops creating driver confusion and distraction. Additionally, this creates a serious safety hazard as the issue inhibits the driver from attempting to flee an emergency situation, wherein the driver hops into an idling vehicle, plugs in their seat belt, and the vehicle turns itself off. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -??operating as designed-??. This portion of the vehicle-??s Auto Start / Stop System is NOT operating as designed and documented in the owner-??s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #4

Apr 282021

Gladiator

  • miles
The vehicle-??s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads -??STOP/START NOT READY-??, in direct conflict with owner-??s manual. Per the owner-??s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read -??READY-??. Other Jeep vehicles, clearly show -??READY-?? on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect -??NOT READY-?? notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The -??NOT READY-?? malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The -??NOT READY-?? malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was -??operating as designed-??. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #3

Oct 122021

Gladiator

  • miles
I bought a new 2021 Jeep Gladiator at Larry H Dealer in Albuquerque NM, after a month and haft more or less I took the car for second time to the Dealer the car was there for 80 days because mirrors, blind spot asist not working, door conector dint click correctly, etc, Dealer told me after 80 days I have to pick up the car unfinish until part will arrive saying the car was safe to drive but battery could drain, never mentioning what could be the reason, a few days after I notice the wiper turning on randomly, the hight beams no working properly and the car having issues with the start. I when to the Dealer with big concern about could be something releared with the computer because they worked on it already and they told me no way could be the cumputer issues.A weeks after I took the car to the Dealer and in a week they fixed the problems without gave me a report about what they did, almost the same that happen in my 80 days before. Verbally at the Dealer they say was somting with the computer but that all what I got from them so far. NHTSA the reason Im filling this is because you can check the safety of the car when are new or even when they are been on the road for a while but Dealer doing what they are not supost to do bring accident to Our Cummunity as wells, We should stop those bad practices before become tragery. Thank You

- Albuquerque, NM, USA

problem #2

Oct 152021

Gladiator

  • miles
This is the second occurrence I-??ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a -??Service Shifter-?? warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.

- Sullivan , WI, USA

problem #1

Feb 232021

Gladiator

  • 1,400 miles
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 67 mph, the vehicle loss motive power and stalled. There was no warning light illuminated. The contact adjusted the battery terminal for the vehicle to restart and operate as designed. The contact took the vehicle to the local dealer miracle Chrysler Dodge Jeep Ram (1290 nashville pike, gallatin, tn 37066) who inspected the vehicle but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,400. Invalid VIN.

- Clarksville, TN, USA