10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
570 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Oct 242023

Gladiator

  • miles
While driving multiple warnings appears on the dash including bus communication, airbag, transmission communication, and abs. The vehicles engine began to randomly change rpm. The transmission began to shift speratically and was unable to maintain speed. The vehicle would not allow me to turn on hazard lights to warn surrounding motorists. Similar warnings appeared on the dash once before and the vehicle would not start and left me stranded. When taken in for service for the no start issue, the dealer performed no repairs for this issue and stored P codes were cleared prior to the vehicle being returned to me. I am currently awaiting a service appointment for the issue that happened while driving.

- Rochester, MI, USA

problem #19

Aug 072023

Gladiator

  • miles
Truck has death wobble. Truck steering motor gets stuck at times. Truck has electrical problems and computer problems. The steering is bad and the suspension is loose. I feel unsafe driving this truck.

- San Antonio, TX, USA

problem #18

Feb 252023

Gladiator

  • miles
On February 25, 2023, while slowing down as I approached an intersection controlled by a red signal light and applied my brakes which was slowing me down. My foot never moved off the brake pedal as I slowed down. Suddenly, the Jeep Gladiator "accelerated/surged" forward and stated gaining speed. Although I was applying constant pressure on the brake pedal, the vehicle never slowed down or stopped because after traveling 200-300 feet and striking two signal light poles and a communications box, the vehicle came to a stop. This was the third incidence of Sudden Unintended Acceleration (SUA). Tshe vehicle is available for inspection and under the supervision of Safeco Insurance. In this case, injuries were limited to a passenger broken toe and the driver being bruised. Similar accidents involving striking stationary poles resulted in death but we were spared that outcome. The first instance of SUA occurred on a street near my home and while applying constant pressure on the brake pedal, the vehicle finally skidded to a stop after traveling approximately 200 feet. The second instance of SUA occurred while pulling into a parking lot, and again, after applying constant pressure on the brake pedal, the vehicle came to a stop after traveling approximately 300 feet. After the first and second instances, I took the vehicle into the dealership, but they could not find anything wrong. The police report blamed an electrical/mechanical failure. No warning lights or messages were noted.

- Cave Creek, AZ, USA

problem #17

Jul 072021

Gladiator

  • miles
My 2021 Jeep Gladiator Sport is very unsafe to drive specially at Highway speeds or speeds above 45 mph and multiple dealerships service departments are refusing to fix or even acknowledge the issue after not being able to fix the problem already due to no major recalls being offered by Jeep only a bulletin. Steering is very loose, and I cant drive my Jeep Gladiator Sport straight specially on a windy day. I have to constantly adjust my Jeep Gladiator Sport from side to side to keep it in my lane specially if being passed by a semitruck. My Jeep Gladiator Sport sways at speeds as low as 45 mph, but the problem increases at higher speeds. Most of the pulls on highway speeds or windy days are to the left and I have to hang on to the steering wheel for dear life or constantly correcting the wheel.

- El Centro, CA, USA

problem #16

Apr 032021

Gladiator 6-cyl Diesel

  • miles
Vehicle will give you a warning to not shut off vehicle or you may not be able to put it back in drive, it automatically puts itself in park when coming to a stop at a stop light (without any door being opened). Automatically gives itself throttle when in Four Low. This vehicle has been in the shop more than I have had it since purchasing on 3/27/2021 for all of these electrical problems and whatever other problem it is that it has (I am unsure). It has never been fixed and is currently sitting at Freemont Motors in Cody WY waiting another attempt at repair.

- Cody, WY, USA

problem #15

Jul 232022

Gladiator

  • 10,000 miles
The contact owns a 2021 Jeep Gladiator. The contact stated that on two separate occasions the vehicle failed to immediately start while pressing the start button. The contact indicated that while attempting to start the vehicle, there were several unknown warning lights illuminated and the vehicle failed to start. The contact stated that after several more attempts the vehicle started and operated as designed. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 10,000.

- Oxford, MI, USA

problem #14

Feb 182022

Gladiator

  • miles
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.

- Centerton, AR, USA

problem #13

Apr 282021

Gladiator

  • miles
The vehicle auto starts when the AC is turned on with the Auto HAVC set to off. The owner-€™s manual states that -€œthe engine will start automatically when-€ the -€œActual cabin temperature is significantly different than temperature set on Auto HVAC.-€ The vehicle is operating in direct conflict with owner-€™s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver-€™s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #12

Apr 212021

Gladiator

  • miles
The vehicle auto starts when the fan is turned on without the AC. The owner-€™s manual does not list this as one of the -€œConditions that will cause the engine to start automatically-€. The vehicle is operating in direct conflict with owner-€™s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver-€™s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #11

Apr 282021

Gladiator

  • miles
The vehicle auto starts when the brake pedal is pressed. The owner-€™s manual does not list this as one of the -€œConditions that will cause the engine to start automatically-€. The vehicle is operating in direct conflict with owner-€™s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver-€™s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #10

Apr 222021

Gladiator

  • miles
The vehicle auto starts when opening the driver-€™s door. This is not listed under -€œConditions that will cause the engine to start automatically while in STOP/START AUTO STOP ACTIVE mode-€ in the owner-€™s manual. Other Jeep models do not auto start upon opening the driver-€™s door. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver-€™s door is open and the driver is not properly secure in the driver seat. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #9

Apr 282021

Gladiator

  • miles
The failure of the vehicle-€™s safety condition check for an empty driver-€™s seat for an auto stop indicates that the -€œOccupant Restraint Controller (ORC)-€ and/or the -€œAdvanced Front Air Bag system-€ are not receiving proper information. This creates a serious safety hazard as the front air bags may not deploy or may not -€œadjust the inflation rate of the Advanced Front Air Bags-€ as specified in the owner-€™s manual. For driver safety, these systems and their associated sensors should be fully examined and tested. The vehicle auto stops when the driver-€™s seat is not occupied, in direct conflict with owner-€™s manual. The owner-€™s manual specifically states that if the -€œDriver-€™s seat is not occupied-€ that the -€œengine will not stop.-€ Note that this system safety check is separate and distinct from the -€œDriver-€™s seat belt is not buckled-€ check. The vehicle fails to properly check for the empty driver-€™s seat safety condition before initiating an auto stop. The associated auto stop malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ, despite the vehicle operating in violation of the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #8

Apr 282021

Gladiator

  • miles
The vehicle auto stops when the driver-€™s seat is not occupied, in direct conflict with owner-€™s manual. The owner-€™s manual specifically states that if the -€œDriver-€™s seat is not occupied-€ that the -€œengine will not stop.-€ Note that this system safety check is separate and distinct from the -€œDriver-€™s seat belt is not buckled-€ check. Furthermore, the instrument cluster never presents a -€œSTOP/START READY-€ message which is the first necessary condition for an auto stop. The vehicle fails to properly check for the empty driver-€™s seat safety condition before auto stop. This auto stop violates Jeep-€™s published safety check condition and poses a serious safety hazard. This issue poses additionally serious safety hazards as the vehicle will shut off with the driver outside the vehicle, leaving the driver with an incorrect understanding that the vehicle is properly locked out from an auto start condition. Therefore, if the driver is operating on or under the vehicle with it auto stopped, the passenger can unintendedly auto start the vehicle resulting in a serious injury or the loss of a finger. Additionally, in thinking that the vehicle is off the driver may leave the vehicle unattended in their garage and after 5 minutes the vehicle will auto start filling the garage / house with toxic fumes and presenting a serious life-threatening fire hazard. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #7

Apr 222021

Gladiator

  • miles
The vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner-€™s manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a -€œSTOP/START READY-€ message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle-€™s battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #6

Apr 222021

Gladiator

  • miles
The vehicle auto stops when turning down or turning off the climate controls, in direct conflict with owner-€™s manual. This condition is not listed as one of the three conditions to activate an auto stop in the owner-€™s manual. This condition is also not listed as one of the conditions that will inhibit the vehicle from an auto stop in the owner-€™s manual. Furthermore, the instrument cluster never presents a -€œSTOP/START READY-€ message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #5

Apr 282021

Gladiator

  • miles
The vehicle auto stops when putting on the driver-€™s seat belt, in direct conflict with owner-€™s manual. The owner-€™s manual specifies that if the -€œDriver-€™s seat belt is not buckled-€ it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a -€œSTOP/START READY-€ message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents factually incorrect information to the driver and the vehicle unexpectedly stops creating driver confusion and distraction. Additionally, this creates a serious safety hazard as the issue inhibits the driver from attempting to flee an emergency situation, wherein the driver hops into an idling vehicle, plugs in their seat belt, and the vehicle turns itself off. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ. This portion of the vehicle-€™s Auto Start / Stop System is NOT operating as designed and documented in the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #4

Apr 282021

Gladiator

  • miles
The vehicle-€™s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads -€œSTOP/START NOT READY-€, in direct conflict with owner-€™s manual. Per the owner-€™s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read -€œREADY-€. Other Jeep vehicles, clearly show -€œREADY-€ on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect -€œNOT READY-€ notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The -€œNOT READY-€ malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The -€œNOT READY-€ malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was -€œoperating as designed-€œ. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #3

Oct 122021

Gladiator

  • miles
I bought a new 2021 Jeep Gladiator at Larry H Dealer in Albuquerque NM, after a month and haft more or less I took the car for second time to the Dealer the car was there for 80 days because mirrors, blind spot asist not working, door conector dint click correctly, etc, Dealer told me after 80 days I have to pick up the car unfinish until part will arrive saying the car was safe to drive but battery could drain, never mentioning what could be the reason, a few days after I notice the wiper turning on randomly, the hight beams no working properly and the car having issues with the start. I when to the Dealer with big concern about could be something releared with the computer because they worked on it already and they told me no way could be the cumputer issues.A weeks after I took the car to the Dealer and in a week they fixed the problems without gave me a report about what they did, almost the same that happen in my 80 days before. Verbally at the Dealer they say was somting with the computer but that all what I got from them so far. NHTSA the reason Im filling this is because you can check the safety of the car when are new or even when they are been on the road for a while but Dealer doing what they are not supost to do bring accident to Our Cummunity as wells, We should stop those bad practices before become tragery. Thank You

- Albuquerque, NM, USA

problem #2

Oct 152021

Gladiator

  • miles
This is the second occurrence I-€™ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a -€œService Shifter-€ warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.

- Sullivan , WI, USA

problem #1

Feb 232021

Gladiator

  • 1,400 miles
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 67 mph, the vehicle loss motive power and stalled. There was no warning light illuminated. The contact adjusted the battery terminal for the vehicle to restart and operate as designed. The contact took the vehicle to the local dealer miracle Chrysler Dodge Jeep Ram (1290 nashville pike, gallatin, tn 37066) who inspected the vehicle but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,400. Invalid VIN.

- Clarksville, TN, USA