10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bag sensor fails to properly sense a passenger in the passenger seat and the service airbag warning light cycles on and off. To keep it from cycling - one must disconnect the sensor. I have contacted the dealer to diagnose the problem. The condition occurred after starting the vehicle and occurs whether there is a passenger or not. It also occurs while the car is in run mode. Airbag will not function or may deploy with too much force
- Klein, TX, USA
The failure of the vehicle-€™s safety condition check for an empty driver-€™s seat for an auto stop indicates that the -€œOccupant Restraint Controller (ORC)-€ and/or the -€œAdvanced Front Air Bag system-€ are not receiving proper information. This creates a serious safety hazard as the front air bags may not deploy or may not -€œadjust the inflation rate of the Advanced Front Air Bags-€ as specified in the owner-€™s manual. For driver safety, these systems and their associated sensors should be fully examined and tested. The vehicle auto stops when the driver-€™s seat is not occupied, in direct conflict with owner-€™s manual. The owner-€™s manual specifically states that if the -€œDriver-€™s seat is not occupied-€ that the -€œengine will not stop.-€ Note that this system safety check is separate and distinct from the -€œDriver-€™s seat belt is not buckled-€ check. The vehicle fails to properly check for the empty driver-€™s seat safety condition before initiating an auto stop. The associated auto stop malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is -€œoperating as designed-€œ, despite the vehicle operating in violation of the owner-€™s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
- Kingwood, TX, USA
- Rochester, MI, USA