10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,562 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 1999 Jeep Grand Cherokee limited. Multiple times the left front brake caliper freezes (seizes) onto the rotor causing the vehicle to violently shake and pull to the left, warping the rotor and damaging the brake pads. I have replaced the rotors and brake pads but after a short period of time it happens again. It seems to be triggered by using the brakes frequently, for example when braking going down hills. While I have not had a fire the brakes were glowing red on one occasion. I believe this to be an extremely dangerous defect that must be corrected as my research indicates that many, if not all owners of this year (as well as other years) make and model experience this problem.
- Quincy, IL, USA
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!
- Farmingville, NY, USA
I own a 1999 Jeep Grand Cherokee ltd, also referred to as wj. In the 2 years I have own this Jeep certain problems came up. Apart from the issue with the front brakes warping the rotors, and needing upgraded calipers and new rotors replaced. Which the DC dealers didn't want to acknowledgments other issue and equally troublesome and probably dangerous is the current issue of the HVAC system no working properly. This problem is very common amongst these vehicles. I have a little heat blowing on the driver side compartment, but 0 heat and all cold on the passenger and defrost. God help me if im stuck on the side of the road during the winter, which it is right now. My passengers and I would not fair well. The cold blowing from the pass. Side vents and defrost is like the A/C was on. Now, this issue is the blend doors are broken, Chrysler and Jeep both now of this issue. And the cost of the repairs of course are very high from the dealership, as it involves removing the dashboard the center console and the steering column. This has to be a recall and fix their expense at least.
- Kearny, NJ, USA
When I apply brakes the vehicle vibrates and shakes. Daimler Chrysler manufactured 1999 Jeep Grand Cherokee automobiles with defective brake component, including calipers and rotors. When brake pedal is applied the automobile manifest pulsation and shaking causing me to loose control of the truck. I called daimler Chrysler and they gave me a phone number to call which was a claims adm. 1-866-817-6522.
- Lynchburg, VA, USA
Loss of vehicle control during braking while traveling at highway speed. No injury sustained however that was only due to the skill and attentivness of the driver. Failure caused by factory defective braking system. Ongoing problem endemic to the vehicle, repaired four times during first 46000 miles.
- Eureka, CA, USA
Vehicle was purchesed used, and within 10,000 miles the front brakes started to vibrate and the pedal pulsed when applied. Dealership said daimler Chrysler knew of the problem but no recall. Replaced brakes at cost of $570. Less than 17K miles later the brakes are worse than they were prior to having them fixed. What does it take, and when does a recall get initiated?
- Chico, CA, USA
1999 Grand Cherokee Jeep, brake failure and head gasket replaced. The consumer stated while driving and without warning, the vehicle seized up. The vehicle was towed to a garage who replaced the transfer case, rack and pinion, and spider gears.
- Portland, ME, USA
Third time in as many years the brakes (pads and rotors) have had to be replaced. Violent pulsing on brake pedal, at highway speeds steering wheel shakes violently because of front brakes pulsing. Major safety hazard to occupants and those in other vehicles.
- Topeka, KS, USA
Brakes puslisating and vibration in steering wheel with braking. Brakes repaired/replaced twice with no relief. Problem still exist.
- Summerville, SC, USA
Purchased 1999 Jeep Grand Cherokee limited in Dec of 99. Since that time have had brakes worked on 3 different times, twice by Jeep and now midas because of steering wheel shimmy when brakes are applied. Since midas replaced w/upgraded ceramic pads, the problem came back again.
- Spokane, WA, USA
Purchased used 12/01 pulsating while braking returned to dealer a number of times was told I was not braking properly on hills. Replaced bakes, rotors and calipers problem has reoccured recently. Dealer says to contact Jeep, I did they say, no recall no relief.
- Litchfield, CT, USA
I have had at least 6 full sets of rotors and pads. If I remember correctly, 2 sets have been turned and rotors replaced. On time Jeep actually told me my dealer didn't have the right tool so they had me bring it to another dealer!! I have complained and they deny any responsibility. They paid for most of the jobs up to 70K but I have paid for the last several. I moved and can't find my records, and Jeep won't release my repair history to me, they say it is proprietary. I maintain that since they never engineered and manufactured the parts correctly, they are still responsible. They are incredible about this considering that 2 different Jeep dealer service managers told me they have many, many owners w/same problems. I can't believe this hasn't been covered by recall, considering jep has issued 4 tsb's pertaining to the brakes. My old dealer in NY told me they would send me my service history, I am waiting for that. Please help!!! there are 1000's of us check the NHTSA web site......
- Myrtle Beach, SC, USA
There was a severe vibration in the steering wheel when the brake were applied. The mechanic indicated stated there was a tsb on this issue to replace the brake calipers, rotors and pads to correct the problem.
- Mahopac Falls, NY, USA
When the brake pedal was applied, the entire vehicle vibrated.
- Mammoth Lakes, CA, USA
Service brake would not release. Brake caused violent vehicle vibration and feedback to steering wheel. Steering wheel vibrated so violently it was difficult to hold. Brakes would not release and allow wheels to spin freely. Mileage dropped off to 7 mpg from 16 mpg or so. Service brake fluid reservoir seemed to be filling back up? brake linings were wearing away and smoking. One rotor which was not scored prior to incident is now badly scored. The pads had plenty of a lining left before the incident and car is now unsafe, accept to drive to the shop to replace rotors and upgrade caliper. Park brake and down shifting have limited stopping capability.
- Dundalk, MD, USA
The automatic transmission does not shift gears properly. Also the vehicle experiences extended stopping distances when depressing the brake pedal which has almost caused a collision. The dealer attempted to repair the vehicle but the problems still exist.
- Hadley, MA, USA
Brakes. I own a 1999 Jeep Grand Cherokee that required a complete front brake job. This included "upgraded" calipers replacement of all front brake components and machining on all rear components. At less than 70,000 miles this seems a little extreme. I have checked with Jeep directly and they feel this is not a problem. I see on the complaint list there are quite a few cars that have this issue. What is being done and what can I do?
- Canby, OR, USA
Brake rotors and pads replaced every 3,000-4,000 miles...the last time vehicle was taken for problem, the rotors, pads and calipers were replaced. Dealer claimed it was driver abuse for premature wear of brake parts...I was furious! now after 4,000 miles. Brakes are shot...violent steering when applying brakes at 50+....
- San Lorenzo, CA, USA
This is my sixth replacement of the rotors and Chrysler has informed me that they will not be responsible for the defective parts continuing to fail. The dealer states that approximately 1,000 customers have had replacement rotors installed and more than 20% continue to return because of pulsation and brake problems. I believe that there should be a recall after countless thousands of customers like myself have had to endure not only unsafe driving as a result of this problem, but inconveniences, additional out of pocket costs, time wasted and the hassles of dealing with the manufacture. This problem will not go away unless NHTSA does something. Thank you for your attention to this important issue.
- San Carlos, CA, USA
- San Diego, CA, USA