10.0

really awful
Crashes / Fires:
3 / 9
Injuries / Deaths:
3 / 0
Average Mileage:
76,988 miles

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« Read the previous 20 complaints

problem #84

Nov 012015

Grand Cherokee

  • miles
Takata the blower moter comes on then goes off and now it dont work did reseach and it said there R problems the the connector it gets over heated and melts I dont know if that is happining to mine but I dont thing the bower motor is bad I think its the connector

- Flushing, MI, USA

problem #83

Nov 232015

Grand Cherokee

  • 64,000 miles
Jeep accelerated without stepping on gas. Accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. Cable changed total $477.39 in 5/2010.this time car was towed to Jeep dealer. C. stated Jeep accelerated on its own, towed in. Jan. 13,11 Jeep towed in to Jeep dealer for bucking and accelerating on its own, no issue was found. May 13,11 towed into Jeep dealer, changed several components and $1,074.68, never had a definite answer, and after each incident took its toll on my nerves, scared to death to drive my Jeep, which I purchased to make our family safe. Fast forward, 11/23/2015 this Jeep once again started accelerating and racing in park and with the hand brake up. My Jeep has 64, K and is taken care of, looks great. But, once again I cannot risk putting my family or myself in it to drive. I have found numerous stories like this and some a lot worse. My instincts were to just shut the engine off and I did all4 times over the years. I am now on a fixed income and would love to be happy and keep this Jeep grand cheroee but, I can no longer take this chance. I would love to know how many people must die or how many accidents have to happen before Chrysler wakes up and recalls, I'm guessing they don't really know what to fix. I also had problems with my tail lights and had repairs several time, when I got a ticket after it was already fixed a few times I had to pay. Failed NJ inspection 1 time due to what they called a wig wag, which Jeep are know for, who out there is on the consumers side, no one it appears. No recalls on this this but, they will get back to me on a passenger restraint module, maybe next year 2016, if we are lucky. All 4 times the vehicle was being driven and the only thing that worked was shutting off the engine using the key. My vehicle must be safe for grandchild.

- Hawthorne, NJ, USA

problem #82

Nov 012014

Grand Cherokee

  • 75,000 miles
I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless I turn the interior dimmer light switch to the off position, the lights stay on. When this is done, I cannot see the displays (I.e., speed, etc.). the stereo system will play and the cd player works; however, I cannot see the display at all --- channels, track #S, etc. All of these issues, except the stereo system, create driving hazards.

- Greenville, SC, USA

problem #81

Oct 292015

Grand Cherokee

  • 130,000 miles
Arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.

- Odenton, MD, USA

problem #80

Oct 202015

Grand Cherokee

  • miles
I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and

- Palmdale, CA, USA

problem #79

Oct 022015

Grand Cherokee

  • miles
The driver door wiring harness breaks and causes the windows not to work. This is an ongoing problem and is caused by the repeating opening and closing of the door and the wires being bent. This can cause a safety hazard by way of not being able to unlock doors in emergency or roll down winds

- Bessemer City, NC, USA

problem #78

Sep 172015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Akron, OH, USA

problem #77

Sep 062015

Grand Cherokee

  • 160,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving 30 mph, there was a burning odor coming from the vehicle. The contact noticed the resistor pack was melted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Plainfeild, IL, USA

problem #76

Aug 012015

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start intermittently. The contact mentioned that when the vehicle was started, the instrument panel failed to illuminate. In addition, the contact stated that the front headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.

- Atlanta, GA, USA

problem #75

Nov 102014

Grand Cherokee

  • 137,500 miles
My car keeps cutting off while driving. It has done this several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, I lose all power. I have been stranded several times. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because I am afraid it will do it and I will wreck my brother-in-law was killed in a similar accident. After a while the vehicle will start again, but does the same thing over and over again. It started off about 1 month after I purchased it, when I would just crank the car and the first time it would not crank but the 2nd time it would. In the last 2 weeks it has become more frequent occurance. When I put it in neutral to see if it will crank. It does and then I put in drive. It cuts off again. I have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. If I was to pull out and it cut off, I could be hit and killed or a family member in the car with me. I was stranded recently, a gentleman came over and brought some equipment when I told him what had happened and he told me that it could be either the crank shaft sensor or camshaft sensor that is bad. He also said there could be a recall on some vehicles of that model year.

- Southfield, MI, USA

problem #74

Jan 012015

Grand Cherokee

  • 100,000 miles
I've always had trouble with my 2004 Jeep Grand Cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the RPM extremely high. I've also had to replace my Jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.

- San Benito, TX, USA

problem #73

Sep 152013

Grand Cherokee

  • miles
I have replaced the ignition switch twice in one year (2014). I have purchased a re-manufactured engine 2014, shipped from Texas to detroit, mi.

- Detroit, MI, USA

problem #72

Jul 252015

Grand Cherokee

  • 125,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the rpms decreased to zero and the vehicle suddenly stalled. The vehicle was able to restart. The failure occurred on five occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

- Delphof, OH, USA

problem #71

May 122015

Grand Cherokee

  • 170,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 20 mph, the vehicle stalled. After several attempts the vehicle was able to be restarted. The failure recurred multiple times intermittently in moist conditions. The vehicle was taken to a dealer for diagnostic testing. The crank shaft position sensor was replaced. The contact was made aware of NHTSA campaign number: 04V112000 (electrical system); however, the VIN was not included. The contact also stated that the driver side door failed to lock and unlock, the window failed to roll up and down, and the sensor illuminated when the door was not open. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.

- Roanoke, VA, USA

problem #70

Mar 152015

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000. The VIN was unavailable.

- Nashville, TN, USA

problem #69

Feb 042015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a noitice for NHTSA campaign number: 15V194000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Maywood, NJ, USA

problem #68

Mar 022015

Grand Cherokee

  • 104,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While stopped at a red light, the horn sounded without warning until the battery was removed. The contact stated that the steering wheel was loose. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

- Nesconset, NY, USA

problem #67

Feb 062015

Grand Cherokee

  • 111,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 10 mph, the interior lighting remained illuminated, the message board displayed that the driver side door was open when it was secured, and the windows failed to close. In addition, the contact stated that the high beams failed to activate and the power mirrors failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 111,000. The VIN was not available.

- Beaverdam, KY, USA

problem #66

Jan 072015

Grand Cherokee 4WD 6-cyl

  • 168,000 miles
My 2004 Jeep Grand Cherokee Laredo was acting like the door was open (overhead computer warning driver door open and interior lights would not go out), but was visibly/physically closed. The windows, door locks and mirror controls were not working. Upon further investigation of the main wires coming in from the body of the Jeep into the door, (door jam/black boot) it was clear what the problem was. There was a black severed wire and a partial severed orange/white wire. There was no clear solution why this has happened. There has been multiple reports of this being a common problem with the wiring harness. This should be recalled as it is obviously a manufacturers defect and is costing people a lot of money to fix.

- Rochester, VT, USA

problem #65

Jun 032014

Grand Cherokee

  • 95,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle suddenly shut off and caused a second vehicle to crash into the rear of the contact's vehicle. No injuries were reported and a police report was not filed. After restarting the engine and driving a short distance, the vehicle continued to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

- Saugerties, NY, USA

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