On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. After that they found the Master Cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my Check Brake light would stay on all the time, my brakes were good to me. Big O-??s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! Odometer : Readings on Dates: 1) 102,335 : Original date of Brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the Gentleman on 9/29/2022 said he had changed the Master Cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, Was well aware of me and said, I would be be getting a call from the GM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA

The Vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there-??s nothing

- Troy , OH, USA

When driving the truck will randomly shut off or stall no matter the speed or if its parked. replaced the crankshaft and cam shaft position sensor and still has the same issue. These vehicles must have a bad ECM unit on them or something.

- Middletown, NY, USA

Discovered that all windows and side mirrors were no longer operarable from within vechicle panel on driver side. Unable to lock the vechicle from within, as well. Unable to lock the vechicle with key control from outside, only manually, though the key control can still lock all other doors, including the rear gate. Firestone stated that only a Jeep dealer can repair this issue.

- Houston, TX, USA

Am the owner of a 2004 Jeep Grand Cherokee, I am the only owner, I have taken it several times to the dealer, and they have told me that I have to change the complete rear lamps (they have only changed the bulbs once) in dealer they tell me that has nothing that I must change the (taillamps assy), please I need your help, my Cherokee has always been parked in my closed garage, it never stays on the street

- Chula Vista, CA, USA

The ECM is malfunctioning causing vehicle to stall and misfire at any speed mainly when accelerating making it hard to keep under control safely.

- Saint Charles, VA, USA

The check engine light gives a code ( signal loss from cps and ckps) can't accelerate without backfire and missing. Sometimes when crossing R/R tracks the engine will die it starts back up after you wiggle the 3 main connectors

- Saint Charles, VA, USA

I was on my way home from work at 1145pm when out of no wear the headlights went out " the turning signals worked but headlights went out and wouldnt come back on, this has happened a few other times but when I had the autoshop look at it they couldn't find a issue" tonight when the headlights shut off I couldnt see anything causing me to go into the ditch and back on the road causing damages to front bumper, radiator, undercarriage!!! this is a dangerous issue and when I talked to other Jeep owners they have the same issues !!! my Jeep been in Texas, Iowa, New York, florda.... I had a Ford with this same issue and they fixed it beacuse it was a safty issue as it was a infernal motherboard issue! Jeep you need to fix the Jeep of buy them back for top book value for their year! attached is photo of the headlight out and bumper damage.

- Jamestown, NY, USA

Anytime I hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles

- Virginia Beach, VA, USA

Electrical issues!!! ive replaced the blower motor resistor beacuse the original manufacturer part failed due to the pigtail melting into the harness. The replacment parts do the same thing after having the heat/ac on for a while you can smell it burning and melting... ive went threw 4 new replacment parts already and this seems like a recall as each time I was tkld im lucky it didnt cause a fire as the wires were completely melted.

- Jamestown, NY, USA

I got a short circuit by the air conditioner. It caught fire and burned the whole inside of my car.

- Lemon Grove, CA, USA

Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and ABS lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle I just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after I got it home and it sat overnight and I had the same problem; I thought I'd left something turned on. Then I discovered that the clock will not go off. I purchased this vehicle on 5/17/2019 as is.

- Mount Sterling, KY, USA

My 2004 Jeep has 110,768 miles on it and durring the recent cold spell in western NY the heater and ac stopped working ! my windows fogged up and couldn't see, I was a sitting duck in the middle of the road as I couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? this seems to be a recall issue as if the original wiers R melting during normal use it can cause a fire. Please recall and fix.

- Jamestown, NY, USA

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the front and rear doors did not unlock from inside the vehicle and the windows would not roll down. The contact became trapped inside the vehicle. There were no warning indicators illuminated. The contact finally managed to exit the vehicle. The vehicle was not repaired. An independent mechanic diagnosed the vehicle, but the results were unknown. The manufacturer was not made aware of the failure. The failure mileage was 18,000. The VIN was unknown.

- Newport, RI, USA

Without warning my Jeep engine will shut off. It doesn't matter if it is while stopped or driving it will shut off and not turn back on until about 10 minutes later. When it has shut off it will still turn over and I have power to everything I need but it will not fire up. This happened first on a sunny morning driving in town. I towed it back to my house and could not get any codes. It fired up and I thought it was fine so I kept driving it. At this point about ten minutes down the road in the middle of traffic and while cruising along a busy road it shut off, I had power and the ability to steer but no power steering. Luckily I had a driveway to pull into and I coasted into it. This happens without warning. At this point I have my Jeep at the dealer in modesto ca for a diagnostic and they have told me that I need to replace the computer and the wiring harness for 1400 dollars and then they will see if that fixes the problem. Not a guarantee it will fix the problem. This is unacceptable to me as I cannot spend this type of money with the hope that whatever other problem there might be will be more affordable or easier to diagnose. This has to be a problem that is inherent with the Jeep itself and a manufacture defect. Not only do I not believe this is my fault as a user of the vehicle but I believe that this has caused an unsafe operating condition and I could have been seriously injured if this had happened on another road such as, a dirt road, mountain road, winding road, in icy or rainy conditions, or on the highway. This has also caused me to not be able to sell this car for any reasonable price, and the price for repair is over a quarter of the blue book of the car. Overall I do not feel safe with this vehicle for the intended purpose it was made for and this needs to be investigated before someone gets killed. Thank you

- Riverbank, CA, USA

Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. This defect was previously addressed via safety recall 09V11700 in 2009. Chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. If this is true, the new parts have the same fire hazard as the old parts.

- Brewster, MA, USA

The vehicle stalls.shuts off when driving it runs like a dream and out of no where it shuts off

- Milwaukee, WI, USA

System will read "drivers door ajar" when door is closed causing the loss of control to windows, interior lights and radio.

- Greenwich, CT, USA

The driver's side control for the windows and doors does not work making it impossible to put the windows down or lock the car. This occurs when in motion or while stationary. It is a safety concern.

- Richmond, VA, USA

Back seat on driver side window is stuck in the down position, the window button was pressed while driving on a local state road and would not go back up. Bad wiring should be the culprit...

- Ft Wayne, IN, USA