10.0
really awful- Crashes / Fires:
- 40 / 2
- Injuries / Deaths:
- 36 / 1
- Average Mileage:
- 27,585 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that he received notification of NHTSA campaign number 12V527000 (air bags) several months ago and was informed by the manufacturer that the part was not available. The contact had not experienced a failure. The VIN was unavailable. Updated 10/17/13
- Santa Fe, NM, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the part needed to complete the repairs for NHTSA campaign id number was 12V527000 (air bags) remained unavailable. The manufacturer was unable to provide an expected date for the remedy part to become available. The contact had not experienced any failure.
- Knoxville, TN, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 12V527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter in January 2013. The dealer advised that the part was not available for repair. The contact did not experience the failure; however the contact was concerned that the air bag could possibly deploy inadvertently. The contact had not experienced a failure.
- Cassopolis, MI, USA
Received safety recall notice M35nhtsa 12V-527 in late 2012 (airbag control module). Advised I would receive followup recall notice when parts were available. Checked local dealer in Feb 2012 and was advised the parts were to be available in March 2012. Just checked dealer today (8/5/13) and was advised they do not have any date from Jeep on when parts would be available. Is anyone from NHTSA following up on this problem ?
- Saint Joseph, MI, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) several months ago and stated that the dealer informed her that the parts were not readily available for the repair. The manufacturer was notified but did not advise the contact on when the parts would become available. The contact had not experienced a failure. The consumer was informed, the company that manufactured the part went out of business. Updated 11/20/13
- Ocean Pines , MD, USA
I was traveling at 55 mph going West when a Ford Focus ran a stop sign and hit me from the side going 80ish mph. We spun out and rolled several times, the side and front airbags did not deploy. We got lucky and for the most part walked away from an accident that should of killed us.
- Sutherlin, OR, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact receive notification of NHTSA campaign number: 12V527000 (air bags)several months ago and stated that the dealer informed her the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 9/4/13
- Bluebell , PA, USA
2004 Jeep Grand Cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. The consumer contacted the dealer on more than one occasion, only to be told, there were unable to get the parts needed to correct the problem.
- Mason, OH, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) several months ago and stated the dealer informed her that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
- Indianapolis, IN, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated there was a recall associated with NHTSA campaign id number 12V527000 (air bags) and the part was unavailable for one year. The manufacturer was notified and they were unable to provide an expected date for the part to be available. There are no failures at this time.
- Lagrange, GA, USA
2004 Jeep Grand Cherokee. Consumer writes in regards to air bag system occupant restraint module recall notice. The consumer stated months ago, he received a recall notice, regarding the occupant restraint module. However, as of today, he has not heard anything further regarding the recall and associated repair.
- Shalimar, FL, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 12V527000 (air bags) and had not experienced the failure as described in the recall however, the contact was concerned that the failure could occur at any moment. The dealer advised that the part needed to complete the recall service was not available and that he would receive a recall letter when the parts became available. In addition, the contact mentioned that the electronic door locks failed and were inoperable. The automatic key fob would not activate the door locks from a short or wide range. The vehicle was not repaired. The approximate current mileage was 68,000.
- Zolfo Springs , FL, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated there was a recall associated with NHTSA campaign id number 12V527000 ( air bags), however the parts were unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy parts to become available. The contact had not experienced failure. Updated 08/15/13
- White Horse Beach, MA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that he received notification of NHTSA campaign number: 12V527000 (air bags ) in November of 2012. The dealer was contacted to schedule and appointment for recall repairs but the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
- Billings, MT, USA
Airbags inadvertently deployed.
- Grand Rapids, MI, USA
The contact owns a 2004 Jeep Grand Cherokee. The received notification of NHTSA campaign number: 12V527000 (air bags) December 2013 however, the part needed to complete the recall repair had not become available. The contact stated that the air bag warning light was now illuminated continuously. The manufacturer was contacted and advised that the part still had not become available. The manufacture could not provide an expected date for availability. The vehicle was not repaired. The approximate failure mileage was 100,000 and current mileage was 140,000.
- Virginia, MN, USA
This Jeep was recalled 11/08/2012 for an air bag problem. I have contacted Jeep many times with no real progress. Jeep sent me confirmation of the recall and its been over 6 months and today "06/03/2013" I called Jeep and they do not have any idea of a date they can fix it. According to the letter if its not fixed in a reasonable amount of time I should complain. I call over 6 months very unreasonable! will Jeep pay for a rental till this is done. I don't feel safe driving a car where the air can deploy at any time.
- Newington, CT, USA
I am writing about a safety recall I received in January 2013. The recall M35/NHTSA 12V-527 deals with deployment of air bags due to an electrical issue. I have followed multiple time with Chrysler on when the parts will be available to fix the problem. As of today, they still have no idea. I am concerned that we are driving a car with such a dangerous recall and the manufacturer is not addressing the issue. It appears they did the required part - send out the notification; however, they are not addressing or fixing the issue.
- Richmond, VA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received recall notice NHTSA campaign id number 12V527000 (air bags: Inadvertent air bag deployment). The contact stated that the parts were not available for the repair. The manufacturer was contacted but were unable to provide an estimated time of arrival for the parts. The current mileage was 189,000. The contact did not experience a failure.
- Peabody , MA, USA
- Alexandria, KY, USA