10.0
really awful- Crashes / Fires:
- 40 / 2
- Injuries / Deaths:
- 36 / 1
- Average Mileage:
- 27,585 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I received the safety recall notices from fca in November 2015 and May 2016. To replace the airbags. Absolutely nothing has been done by fca (Fiat Chrysler automobiles)or metro atlanta Chrysler dealers to remedy the problem. They say parts are not available and can offer no timelime for replacement.. I have called fca twice about this. At this point, what are my legal options for replacement of the defective airbags in my vehicle?
- Lilburn, GA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Richmond, VA, USA
I received the notice that my car needed to be taken to the dealer and the orc repaired. Our local Dodge Chrysler Jeep dealership said they could not get the part. I called the 800 number for vehicle safety hotline and had to leave a message. No one has called me back in over 10 days. What am I supposed to do to get this fixed?
- Waco, TX, USA
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Coyers, GA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Dunnellon, FL, USA
My son was involved in an unexplained car accident on 9/26/15 in our 2004 Jeep Grand Cherokee. The crash resulted in extensive physical and fire damage to the vehicle and the loss of my son's life. It was a beautiful sunny day and the cause remains unknown. Shortly after I received notice that his vehicle was involved in recall R60 for unintended air bag deployment which could result in a crash. My son was a new driver and anything could have happened. I have contacted Chrysler who informs me since the vehicle was totalled and disposed of prior to the recall they can not help me and I must contact the subrogation department to try to get my insurance company's money back. This is not my concern though I have notified my insurance company. I'm angry that this may be the reason my son is no longer with me and all I get is a so sorry, the car is gone, we can't help you. Well so is my son...updated 12/11/17
- Willaismon, NY, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Santa Fe, NM, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the parts to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- Pfafftown, NC, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Carlsbad, CA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag and seat belt warning indicators illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000. Parts distribution disconnect.
- Anderson, SC, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Santa Fe, NM, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Bethesda, MD, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Struthers, OH, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/16 the consumer stated the dealer finally received the parts, after he filed a complaint. Updated 07/07/16.
- Incline Village, NV, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fort Dodge, IA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V637000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Trenton, NJ, USA
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was parked, there is an odor of oil around the vehicle. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
- Indianapolis, IN, USA
Takata recall. The advice is not to drive too much, should I let my wife drive it" my complaint is that there is no thought for the consumer. So why do we have NHTSA? could you answer that question"
- Little Meadows, PA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Owosso, MI, USA
- Conyers, GA, USA