10.0
really awful- Crashes / Fires:
- 40 / 2
- Injuries / Deaths:
- 36 / 1
- Average Mileage:
- 27,585 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 08/12/16
- Roseville, CA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Waukegan, IL, USA
There has been an open airbag recall, where the airbag could deploy without cause, since November 2015. Chrysler has yet to come out with a fix for it. We feel unsafe having our family in the vehicle until there is a fix. Six months should be more than enough time for them to have found a solution to the problem.
- Bolton, MA, USA
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts still not available to repair airbag orc defective module recall notice.
- Belton, MO, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Rockingham County, VA, USA
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bayfield, WI, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Flanders, FL, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- Fort Wright, KY, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cobleskill, NY, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
- Encino, CA, USA
Takata recall. I received a November 25, 2015 recall notice. I have contacted my dealer multiple times and each time I am told the part is not available. We are now almost 5 months later and I called again today and still no part. I have two children that ride in this car daily and I am very uncomfortable knowing the airbag could deploy at anytime and endanger our lives. I do not understand why it is taking 5 plus months to have parts available and when I ask when to expect this to be resolved I am told they have no idea. This is unacceptable.
- Lutherville, MD, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lakewood, NJ, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Woodbridge, VA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Santa Clarita, CA, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Katy, TX, USA
2004 Jeep Grand Cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module recall notice.
- Las Vegas, NV, USA
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Roslyn, TX, USA
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Easton, MD, USA
The contact own a 2004 Jeep Grand Cherokee. The contact stated the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000. Parts distribution disconnect.
- Zephyrhills, FL, USA
- Hever Springs, AR, USA