10.0

really awful
Crashes / Fires:
23 / 0
Injuries / Deaths:
22 / 0
Average Mileage:
71,458 miles

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« Read the previous 20 complaints

problem #45

Jul 242015

Grand Cherokee

  • 140,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 30 mph, the air bag warning indicator illuminated. The failure occurred intermittently. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

- St. Charles, MO, USA

problem #44

Sep 172014

Grand Cherokee

  • miles
I have been waiting and waiting to get this problem rendered. I received a recall notice about the faulty ignition switch and the slew of possible fatal consequences should anything occur. The recall notice is P41/NHTSA 14V-438, and ive been told I would receive a second recall notice in September 2015. Well, im still waiting!!. meanwhile I am driving a potentially dangerous vehicle and have been for quite awhile. I have no choice. I have already noticed my check engine light stays lit on my dash, as well as my airbag light as well indicating that I already have issues occurring that are according to the recall notice is linked to this problem. I want this fixed. I cant afford to buy another vehicle and need the one I have. However, am I suppossed to get seriously injured or killed first" then what, ? a family member receives a check? who cares about the money if I'm killed" I am seriously annoyed and concerned, please render this issue. And I'm sick of hearing "we dont have the part". I need this vehicle fixed now!!! its been too long already.

- New Hartford, CT, USA

problem #43

Jul 082015

Grand Cherokee

  • 133,000 miles
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 5 mph, the vehicle stalled without warning. The vehicle was restarted; however, the failure recurred on several occasions. The contact also stated that the driver side air bag warning indicator intermittently illuminated on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 133,000.

- St. Johns Bury, VT, USA

problem #42

Sep 012015

Grand Cherokee

  • 96,000 miles
Vehicle randomly stalls when coming to a stop or slowing down to pull into a parking space. RPM's will drop and the vehicle will sometimes recover, or stall in some cases. Incident occurs 1- 5 times per day.

- Ashburn, VA, USA

problem #41

Aug 012015

Grand Cherokee 8-cyl

  • Automatic transmission
  • 123,000 miles
The contact owns a 2005 Jeep Grand Cherokee. While driving at approximately 35 mph, the engine stalled without warning and caused the vehicle to go off the road and flip over three times. The air bags did not deploy. The driver suffered from cuts on both of his legs that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic where it was declared destroyed. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The failure mileage was approximately 123,000. MA 10/5

- Kunkletown, PA, USA

problem #40

Jan 232015

Grand Cherokee

  • 104,000 miles
The contact owns a 2005 Jeep Grand Cherokee. When the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer where it was diagnosed that the driver restraint sensor needed to be replaced. The vehicle was repaired; however, the failure recurred and the driver restraint sensor was replaced on two other occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.

- Clarksville, TN, USA

problem #39

Jul 232015

Grand Cherokee

  • 130,000 miles
In rush hour traffic, the car would lose power everytime the car came to a stop or idled. 3 days later, the car lost power in speed limit traffic after going over the railroad tracks. Since then, it loses power at every stop. If I am not aware, the car rolls into oncoming traffic! I took the car to my nearest dealer. They confirmed that it was the ignition switch that has been recalled and a part hasn't been sent to dealers. I called Chrysler and all they did was put me on a list! they apologized for me not having a car to drive and that was it! they would not provide me with a timeline of when the part would be ready. They refused to provide me with a loaner vehicle while it was off the road. I have lost my mode of transportation unless I want to risk my and my family's life, and they say there is nothing they can do even though they are at fault!

- Eastman, GA, USA

problem #38

Jun 302014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of nhsta campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 7/30 updated 10/19/2017

- South Range, MI, USA

problem #37

Jul 212014

Grand Cherokee

  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Deltona, FL, USA

problem #36

Mar 272015

Grand Cherokee

  • 83,799 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for an unspecified NHTSA campaign number. The vehicle was not repaired due to the parts not being available. While driving at an unknown speed, the contact's wife experienced difficulty steering, braking, and unexplained acceleration, which resulted in a head on collision with a tree. The vehicle was destroyed and towed from the scene. The contact's wife struck her head and suffered loss of consciousness, which required medical attention. The air bags failed to deploy. A police report was filed. The approximate failure mileage was 83,799.

- Cape Coral, FL, USA

problem #35

May 082014

Grand Cherokee 6-cyl

  • 59,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start until after several attempts. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The approximate failure mileage was 59,000. Updated 6/18/15 the consumer stated the passenger was inoperable. Updated 9/18/15

- Midland, TN, USA

problem #34

Jun 022014

Grand Cherokee 4WD 8-cyl

  • miles
At approximate June 2014 I received a recall notice for the ignition switch. Chrysler said approx. Delivery of September 2014. I have not heard or received anything since then. My concern other than the unsafe ignition switch situation is that every time I use my Jeep, my airbag warning light flashes on and off continuously. As time goes on, the worse it gets. My dealer says he has checked others vehicles with the same problem; his best guess is it's related to the ignition switch. He also said the airbag should be a concern because it may activate at any time...even without an accident! Chrysler told me not to be concerned...how can I not be concerned" what else can I do"

- Hermitage, PA, USA

problem #33

Nov 122014

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/10/15 updated 11/23/2015

- Manassas, VA, USA

problem #32

Mar 022015

Grand Cherokee 4WD 8-cyl

  • miles
2005 Jeep Grand Cherokee. Consumer writes in regards to airbag light being on. The consumer was informed the part was not available. The consumer referenced recall # 14V438000,

- Erie, PA, USA

problem #31

Jun 052014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 91,000 miles
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle stalled and the air bag warning light illuminated. The vehicle restarted and resumed normal operation. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed to complete the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was 91,000. MA 10/16/15 updated 12/10/15.

- Towanda, PA, USA

problem #30

Feb 022015

Grand Cherokee

  • 70,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the air bag warning indicator continuously illuminated. The contact drove approximately 5 miles and the warning indicator went off. In addition, the contact received notification of NHTSA campaign number: 14V438000 (service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 70,000. The VIN was unavailable.

- Cayuga, NY, USA

problem #29

Sep 262013

Grand Cherokee 4WD 6-cyl

  • miles
While driving my vehicle it just shut down without any warning and I had to guide it to the side of the road to restart it.thankfully I was driving in a neighborhood where I could do this, it did this a couple of times in one outing, now its every so often. So far it has not done it while I'm out on an interstate but I try to stay close to home til it can be fixed. Plus when I have on my lights my dashboard lights blink on and off. Then here recently the air bag light started flashing and a few days ago it stayed on and hasn't shut off. I've talked to the Jeep dealership about this and they said that they don't have the parts to fix the recall item P41/ NHTSA 14V-438 and I'm liable for the airbag issue. From what I have read online all of these issues are connected. I received a letter on the recall a few months back but have not heard anything back on when I can get it fixed at the dealership. Please advise on what steps I should take to get the parts for this recall so I can enjoy driving my vehicle again. Thanks again

- Normal, IL, USA

problem #28

Sep 092014

Grand Cherokee

  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 4/6/15 the consumer stated it is a daily issue, trying to get the vehicle to start. The ignition switch is visibly loose. Occasionally, the air bag light illuminates. Updated 04/09/15

- York Haven, PA, USA

problem #27

Apr 222014

Grand Cherokee

  • 135,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled. In addition, the air bag warning light illuminated. The failure recurred several times. The vehicle was towed to a dealer where it was diagnosed that the security code needed to be reset. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.

- Huston , TX, USA

problem #26

Jun 182010

Grand Cherokee 4WD 6-cyl

  • miles
I was driving to the work, a semi truck was front of my Jeep, it was a stop sign and the semi truck was stopping and I was slowing down to stop, but my Jeep didn't slow down. Even I was pressing the brake, didn't stop on time and I crashed to the semi truck. Luckily, didn't give any damage to the semi truck, but my Jeep end up total lost. After I got this recall from mail, I realize, the accident wasn't my fault, the Jeep had a factory defected. I need some one to answer this for me. Because I lost my Jeep and got another car to go to work. Till now I was asking myself how I couldn't stop the Jeep and it was only 15 to 20 miles an hours. Now I know it wasn't me.

- Watsela, IL, USA

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