10.0

really awful
Crashes / Fires:
8 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,446 miles

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« Read the previous 20 complaints

problem #490

Jul 172014

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #489

Jul 172015

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #488

Jul 172016

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #487

Jul 172017

Grand Cherokee

  • 5,000 miles
Jeep GC2011 engine stalls while driving! current recall under Chrysler #T36 and NHTSA #17V435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!

- Grover Beach, CA, USA

problem #486

Jun 192017

Grand Cherokee

  • 82,000 miles
Timp recall, was repaired Jan 2015. Today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. I am lucky I was not in an accident. I was able to restart the vehicle. I have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.

- Mokena, IL, USA

problem #485

Jun 142017

Grand Cherokee 4WD 6-cyl

  • 91,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000. The consumer requested a reimbursement for the alternator failure, costs for related damages, battery, and electronic control module. Updated 10/02/2017

- Decatur, GA, USA

problem #484

Feb 152016

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/19/17

- Shelbyville, KY, USA

problem #483

Apr 262016

Grand Cherokee

  • 22,000 miles
Car stalls without warning. Collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension. Vehicle had stalled previously and take to dealer. Dealer replaced ignition coils and said problem was fixed.

- Northridge, CA, USA

problem #482

May 312016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.

- Ewing, NJ, USA

problem #481

Mar 062017

Grand Cherokee

  • 104,014 miles
Today, Monday, March 6th, 2017; I was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and I was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled I got a carfax not so long ago and going back to it I found out about the tpim failures... this is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!! I will file all the complaints and will call the nhts to get my tpim replaced asap! I really hope they can make this quickly. If I can get another car I will do but I will not take my family on the truck for sure.

- Hidalgo, TX, USA

problem #480

Feb 242017

Grand Cherokee

  • 110,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 45 mph, the alternator failed and the vehicle stalled without warning. In addition, the battery indicator illuminated without warning. The vehicle was diagnosed as needing a new alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.

- Dervy, KS, USA

problem #479

Jan 062017

Grand Cherokee

  • 52,450 miles
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. This has happened to me on 4 seperate occasions

- Kingston, MA, USA

problem #478

Feb 172017

Grand Cherokee

  • miles
2011jeep Grand Cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about Jeep being turn off. Very scary! I hit the curb and almost hit the atop sign.

- Durham, NC, USA

problem #477

Feb 062017

Grand Cherokee

  • 66,467 miles
Vehicle lost power while driving at speeds of 55mph. Check engine light and multiple system warnings were shown by evic, including ABS, traction control, ignition system, 4WD system, and air suspension system. Braking power was severely diminished. Maximum speed was reduced to 5mph, before stalling out after 10 feet. The cause of the issue was a short in the crankshaft position sensor that disabled all powertrain and braking systems. All systems share the same 5 volt circuit into PCM.

- Katy, TX, USA

problem #476

Feb 082017

Grand Cherokee

  • 40,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The vehicle was diagnosed as needing the timp module replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

- Niles, MI, USA

problem #475

Jun 192015

Grand Cherokee

  • 72,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While decelerating to approach a stop sign, the vehicle stalled and the electronic stability control and forward collision warning indicators illuminated. The vehicle was serviced per NHTSA campaign number: 14V530000 (electrical system), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle was serviced three times for the same recall failure. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

- Spring Grove, IL, USA

problem #474

Jun 132016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer indicated in mid June of 2016 that the part may become available in August of 2016, which then changed to December of 2016. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Kalamazoo, MI, USA

problem #473

Feb 022016

Grand Cherokee

  • 57,000 miles
The 2011 Jeep Grand Cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. Chrysler issued a recall (P54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best. In fact, the issues with our family vehicle have actually worsened since the P54 recall was performed in may of 2015. The vehicle's problems have now progressed to the point where the vehicle will not start: A typical symptom of these dangerous Jeep/Chrysler products. There are literally hundreds of consumer complaints outlining similar issues I.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion. A common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). It seems Fiat - Chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. Hence their court ordered P54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. What needs to be addressed is the stalling while in motion issues associated with these vehicles. Please mandate a safety recall.

- Lombard, IL, USA

problem #472

Feb 022016

Grand Cherokee

  • 48,000 miles
Stalls upon decleration and turning without warning. No log. Starts right back up. Remotely turns on at random times.

- Colorado Springs, CO, USA

problem #471

Oct 032016

Grand Cherokee 8-cyl

  • 48,000 miles
The contact owns a 2011 Jeep Grand Cherokee the contact stated that the vehicle stalled several times without warning. The vehicle was taken to the dealer on multiple occasions. The dealer was unable to replicate and diagnose the failure. The manufacturer was notified of the failure several times and provided no remedy. The vehicle was not repaired. The approximate failure mileage was 48,000. Updated 03/07/17 the consumer stated Chrysler and faircy boys replaced the tipm.

- Colorado Springs, CO, USA

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