10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
64,581 miles

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« Read the previous 20 complaints

problem #191

Oct 232017

Grand Cherokee

  • 120,799 miles
Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion I get the Jeep to run it will randomly shut off....last time I was on the freeway going 65mph when the engine shut off and I was almost rear ended because of the Jeep slowing down substantially my 6 year old daughter was in the car and I was terrified.

- Spokane, WA, USA

problem #190

Dec 042017

Grand Cherokee

  • 115,000 miles
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number P54; of which I completed on this vehicle in 2014. This issue persists, and I am seeing other owners complain of this identical problem on various forums. Jeep/Chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.

- Apple Valley, MN, USA

problem #189

Dec 022017

Grand Cherokee 8-cyl

  • 82,000 miles
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. Updated 9/13/18

- Pleasanton, CA, USA

problem #188

Nov 122017

Grand Cherokee

  • 37,000 miles
Engine sometimes stops running completely while driving at low and at highway speed. It happens when the accelerator is released. It is then necessary to stop; re-start, with no problem, and continue on. Has happened 4 times in last 3 months. Jeep is now at landmark Jeep, springfield, il for on road testing with Chrysler copilot computer installed.

- Riverton, IL, USA

problem #187

Nov 012017

Grand Cherokee

  • 122,000 miles
Leaking/ cracked engine oil filter housing. Oil leaking became evident as oil leaking through the engine compartment and to below the vehicle. Required replacement of the engine oil filter housing.

- Perrysburg, OH, USA

problem #186

Nov 052017

Grand Cherokee

  • 54,800 miles
Engine stalled out at 40 mph upon entering a right turn exit ramp. No power steering or brakes were available until I was able to stop the vehicle and restart engine. Concerned if airbags would deploy if engine was off and vehicle in motion.

- Lexington, KY, USA

problem #185

Oct 302017

Grand Cherokee

  • 125,000 miles
My 2011 Jeep Grand Cherokee overland V8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my Jeep still stalls out almost on a daily basis. It turns out Chrysler issued a recall (T36) for 2012-2014 Jeep with alternator issues; however the information I have read on the recall sounds a lot like what is happening to my Jeep. 2011 Jeep gc overland should be included in this recall.

- Madison, NY, USA

problem #184

Oct 122017

Grand Cherokee

  • 99,484 miles
Takata recall I just purchased my Jeep back in June and can view the service history. This complaint in particular has to do with extended crank. My Jeep takes awhile to start. I see that there was a fuel pump relay recall. I see in my service history that my Jeep had this part replaced: 02/02/2015 78,423 mi at jt's Chrysler Jeep Dodge Fiat. Again, according to the symptom/conditions, I am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns. I am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate. I would like this fixed as soon as possible because of safety concerns. I am experiencing a symptom/condition of a powertrain issue. When accelerating, I feel the transmission slipping and the engine makes very noisy and abrupt vibrations. All lubricant is new. I would like this fixed as soon as possible because of safety concerns. My window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window. I would like this fixed as soon as possible because of safety concerns.

- Nashville, TN, USA

problem #183

Oct 072017

Grand Cherokee

  • 99,000 miles
Jeep engine stalled out with no warning while driving 60 mph down the interstate.

- Goose Creek, SC, USA

problem #182

Sep 192017

Grand Cherokee

  • 81,000 miles
The car randomly won't start. It has full power but does not crank. Many owners with various years of Jeep have had this issue and the dealer often can't identify the problem partly because the car starts after it has been towed. Many owners end up spending $1000's on repairs and tows only to have it continue. It's very dangerous because you never know when or where it will happen. I just had mine towed to the dealer for the fourth time and have been told that I will need to start replacing parts if the car doesn't produce a diagnostic code.

- Mill Valley, CA, USA

problem #181

Sep 142017

Grand Cherokee

  • 78,000 miles
On multiple occasions, our 2011 Jeep Grand Cherokee overland 5.7L engine stalls while braking and trying to turn corners. Recall P54 to replace fuel pump relay to correct this issue was done in November 2015, but the issue has continued. Most recently occurred Sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on Sept 13th and Jeep technicians were unable to find the problem. When this stalling occurs, there are no warning lights and apparently no fault codes generated. When motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. This usually happens when decelerating and braking to turn off or onto a highway.

- Bandon, OR, USA

problem #180

Aug 252017

Grand Cherokee

  • 79,057 miles
Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.

- Pleasanton, CA, USA

problem #179

Jul 072017

Grand Cherokee

  • 100,000 miles
My 2011 Jeep Grand Cherokee is leaking from what appears to be coming from the trans cooler part just above the A/C condenser. This seems to be an extremely common issue with the 2011-2013 models.

- Austell, GA, USA

problem #178

Jul 172014

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #177

Jul 172015

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #176

Jul 172016

Grand Cherokee

  • 5,000 miles
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).

- Grover Beach, CA, USA

problem #175

Jul 172017

Grand Cherokee

  • 5,000 miles
Jeep GC2011 engine stalls while driving! current recall under Chrysler #T36 and NHTSA #17V435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!

- Grover Beach, CA, USA

problem #174

Jun 192017

Grand Cherokee

  • 82,000 miles
Timp recall, was repaired Jan 2015. Today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. I am lucky I was not in an accident. I was able to restart the vehicle. I have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.

- Mokena, IL, USA

problem #173

May 162017

Grand Cherokee

  • 110,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the engine was damaged due to a faulty part that continuously knocked into the engine. The faulty unknown part created indentations in the engine which, in turn, caused an oil leak. The vehicle was repaired on two occasions at an unknown Dodge, Chrysler, Jeep dealer of Warren, Massachusetts for the failure. The manufacturer was not made aware of the failure. The failure mileage was 110,000. The VIN was not available.

- Florence, MA, USA

problem #172

Mar 202017

Grand Cherokee

  • 52,000 miles
Beginning in August of 2016, the car will stall sporadically upon rapid deceleration. Last time in March the car stalled when brakes were applied to avoid an accident on the freeway. Dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' Car has not been driven since. Problem has occurred 10-12 times and more recently with greater frequency. Rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.

- Encino, CA, USA

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