10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
64,581 miles

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problem #171

May 192017

Grand Cherokee

  • 132 miles
When I come to a stop/slow down the engine intermittently stalls - typically this is when I'm driving on city streets when I'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday May 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.

- Woodbury, MN, USA

problem #170

May 152017

Grand Cherokee

  • 90,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.

- Ft Blackmore, VA, USA

problem #169

May 042017

Grand Cherokee

  • 107,000 miles
On May 4, 2017, approximately around 7:00pm, I turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that I did not have a car behind me or I would have caused an accident. How scary!! Chrysler has claimed that they have fixed this!!

- Chula Vista, CA, USA

problem #168

Apr 202017

Grand Cherokee

  • 63,500 miles
While driving at a constant speed on the highway, the engine stalled causing the brakes and power steering to be disabled. The first time it happened, 11/12/16, I was taking an exit off of the freeway. When I pressed the brake to slow down for the approaching red light, the pedal was stiff and would bot slow the vehicle. Thankfully, the light turned green so I let the vehicle coast. As I went to turn right, I realized there was no power steering either. After crossing over 2 lanes I was able to bring the car to a stop on the side of the road. That's when I realized the engine had stalled. Brought it to the dealership, paid $700 for something, then drove it back since they said it was fixed. Five months later, 4/20/17, same exact thing happened. It was 8:30am and I was bringing my 18mo old to daycare when I pressed the brake pedal to stop at a red light ahead and realize it was stiff and not working again. Fortunately, again, the light turned green and the car in front of me accelerated. I fought with the steering wheel to turn into a nearby gas station after the letting vehicle coast to a slower speed. After both incidences, I turned the vehicle off, waited a few minutes, then turned it back on. It hesitated a few times then cranked and functioned properly afterwards. Furthermore, during both incidences I was very slightly turning to the right; the first time to exit the hwy and the second time I was veering into the right lane. During the first incident, I was travelling on the freeway around 65mph. During the second, I was traveling at about 50mph.

- Shreveport, LA, USA

problem #167

Apr 042017

Grand Cherokee

  • 10 miles
Engine shuts off with no warning while driving. Power steering and brakes are lost. No service lights or loss of power to other items (ex: Radio) and no error messages can be found by Jeep dealership service tech. This has happened 3 times most recently 4-4-17.

- Ionia, MI, USA

problem #166

Apr 262016

Grand Cherokee

  • 22,000 miles
Car stalls without warning. Collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension. Vehicle had stalled previously and take to dealer. Dealer replaced ignition coils and said problem was fixed.

- Northridge, CA, USA

problem #165

May 312016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.

- Ewing, NJ, USA

problem #164

Mar 062017

Grand Cherokee

  • 67,000 miles
When driving the engine will turn off with no warning. Since December until now, it has done this a total of 6 times. 3 of the times either merging onto the freeway or getting off of the freeway. Scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on. Its hard to move out of the way of traffic.

- Bakersfield, CA, USA

problem #163

Feb 172017

Grand Cherokee

  • miles
2011jeep Grand Cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about Jeep being turn off. Very scary! I hit the curb and almost hit the atop sign.

- Durham, NC, USA

problem #162

Feb 062017

Grand Cherokee

  • 66,467 miles
Vehicle lost power while driving at speeds of 55mph. Check engine light and multiple system warnings were shown by evic, including ABS, traction control, ignition system, 4WD system, and air suspension system. Braking power was severely diminished. Maximum speed was reduced to 5mph, before stalling out after 10 feet. The cause of the issue was a short in the crankshaft position sensor that disabled all powertrain and braking systems. All systems share the same 5 volt circuit into PCM.

- Katy, TX, USA

problem #161

Feb 022016

Grand Cherokee

  • 57,000 miles
The 2011 Jeep Grand Cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. Chrysler issued a recall (P54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best. In fact, the issues with our family vehicle have actually worsened since the P54 recall was performed in may of 2015. The vehicle's problems have now progressed to the point where the vehicle will not start: A typical symptom of these dangerous Jeep/Chrysler products. There are literally hundreds of consumer complaints outlining similar issues I.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion. A common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). It seems Fiat - Chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. Hence their court ordered P54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. What needs to be addressed is the stalling while in motion issues associated with these vehicles. Please mandate a safety recall.

- Lombard, IL, USA

problem #160

Nov 182016

Grand Cherokee

  • 102,000 miles
Vehicle shuts off randomly while driving. Both times it has happened during deceleration. Power steering and brakes are lost. No indicator lights visible and no diagnostic codes set. Chrysler customer service disavows any knowledge of a problem although there are several accounts of similar issues on the Jeep forums and other websites. Dealer can find nothing wrong. My wife is now afraid to drive the vehicle because she cannot control it without power assist.

- Waterford, MI, USA

problem #159

Jul 022016

Grand Cherokee

  • 70,000 miles
When traveling long distance or at high speed the check engine light comes on and traction control locks itself off and won't let it accelerate until you turn the car off then back on. Has done it multiple times now after replacing the camshaft sensor each time

- Clarksville, TN, USA

problem #158

Jun 212016

Grand Cherokee

  • 72,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the vehicle lost power. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.

- St Charles, IL, USA

problem #157

Oct 062016

Grand Cherokee 4WD 6-cyl

  • 73,000 miles
The right cylinder in the vehicle is defective however Jeep is telling me that its not covered under any warranty. The vehicle is only 5 years old and should not be having these issues. The engine lights keeps coming on and making a heavy noise. I do not feel safe driving this car, like this.

- Brooklyn, NY, USA

problem #156

Oct 052016

Grand Cherokee

  • 62,000 miles
Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500 at the dealership. I was notified of the issue when I took the vehicle in for an oil change.

- Trinity, NC, USA

problem #155

Aug 082016

Grand Cherokee

  • 96,000 miles
Decelerating and turning right vehicle stalls completely, fifth time this happened in three weeks.

- Lenhartsville, PA, USA

problem #154

Mar 262014

Grand Cherokee

  • 44,680 miles
This Jeep engine failed / stalled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville Jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began. They have not been able to resolve the issue and returned the vehicle to us confident the problem was 'resolved' or non-existent. Attached is the vehicle recall and replacement record. From online research it seems this has occurred to other Jeep Grand Cherokee before and the typical solution is replacing the totally integrated power module (tipm). This vehicle's tipm was 'repaired' Sept 3, 2014. Below are the maintenance records related to this problem. 03/26/2014 mileage: 44,680 wro# 599705 11/25/2014 mileage: 51,329 cro# 615926 01/07/2016 mileage: 65,485 cro# 646292 06/10/2016 mileage: 69,938 cro# 658369 this vehicle is not safe and we have lost all trust and confidence in this vehicle.

- Naperville, IL, USA

problem #153

May 022016

Grand Cherokee

  • 72,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use the electronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 72,000.

- Mequon, WI, USA

problem #152

Jun 132016

Grand Cherokee

  • 65,000 miles
Vehicle check engine light comes on, vehicle loses power and eventually stalls. This has been going on for about a year and has happen about 4 times

- Middletown, DE, USA

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