10.0
really awful- Crashes / Fires:
- 1 / 19
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,068 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
- Kennewick, WA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Arlington, TX, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
- Oxnard, CA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Hoover , AL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Salisbury, NC, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Ellisville, MO, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V115000 (electrical system), 14V634000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of delay. The contact had not experienced a failure.
- Waynesville, OH, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Ellenwood , GA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Long Grove, IL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Greers Ferry, AR, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Mt. Pleasant, WI, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Mentor, OH, USA
I have a Chrysler recall #R09 (fuel pump relay replacement). After speaking with a fca recall representative, I an told that these parts are still not available, yet my vehicle is a danger to drive! I did research, and my local dealer can get a tipm module which includes the fuel pump relay, in just 2 days. I can have my vehicle repaired in just a week. Yet I'm still waiting on parts that fca has "approved" for the repair. Fca has still not offered to give me a safe rental vehicle. They just told me to drive my vehicle until it stalls/wont start, or until "approved" parts arrive. After speaking with the recall representative, I was told parts "may" be available by the end of August. I feel fca is doing anything that they can to save money rather than fix my car. I want my car fixed. If "approved" parts are not available by the end of August, I will be filing another complaint with both fca, and NHTSA.
- Reno, NV, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V154000 (service brakes, service brakes hydraulic); however, the part needed to do the repair was not available. In addition, while the vehicle was parked, the engine caught fire. The vehicle was destroyed. The fire department arrived and extinguished the fire. A technician diagnosed that there was an electrical or mechanical failure within the vehicle. A police report was not filed. The vehicle was towed. The failure mileage was approximately 42,000.
- St. Gabriel, LA, USA
The contact owns a 2013 Jeep Grand Cherokee. While driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was not taken for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however the part to do the repair was unavailable. The manufacturer was not notified. The failure mileage was 17,500.
- Casselberry, FL, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 08/17/15. MA 10/23/15
- Plant City , FL, USA
I received recall R09/14V-115 on April 27, 2015. As of today, July 17, 2015, the dealer says there is no remedy to this recall. Your letter states the internal relay on the tipm should be disabled and a new external relay installed. When can I expect this problem to be resolved?
- Pierre, SD, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 15V115000 (electrical system). However, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 09/25/15 the consumer stated the vehicle as repaired on July 27, 2015. Updated 01/04/16.
- North Adams , MA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to remedy the problem was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Atlanta , GA, USA
- Toms River, NJ, USA