Something is wrong with 2speed transfer case

- Elgin, IL, USA

This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.

- Manhattan Beach, CA, USA

the transmission will drop in gear from 8th to 4th will have to pull over and turn car off then on will reset works fine in manual but in automatic itll shift on its own

- Kennebunkport, ME, USA

I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn-??t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.

- San Antonio , TX, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the powertrain failed and the vehicle stalled. The contact pulled over safely and waited for approximately 5 minutes before restarting and driving to a local mechanic. The check engine warning light was illuminated. The vehicle was diagnosed with powertrain failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Wilmington, DE, USA

The breaka locked up and i went to go around so i wouldnt hit the person in front of me. When i did the front axle cv joint totally snapped off the passenger side that hold the tire on. And i couldnt steer or anything

- Austin, TX, USA

Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.

- Lake Charles, LA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while moving off from a stop sign, the vehicle inadvertently shifted into neutral and the vehicle stopped independently. The gear shifter showed neutral on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.

- Kokomo, IN, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to park the vehicle, the transmission failed to shift into PARK. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer nor repaired. The contact referenced NHTSA Campaign Number: 16V240000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lake Elsinore, CA, USA

Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.

- Von Ormy, TX, USA

When shifting into park, the shifter is not moving into park without pushing the shifter several times up to get it into park. Also when slowing down to come to a stop the transmission is jarring into lesser gears cause the jeep to jerk, causing whiplash and making loud sound hard to describe. It-??s not doing it all the time but when it does it-??s like you have been rear ended.

- Camdenton, MO, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while traveling at highway speeds, the vehicle would stall and jerk upon the depression of the accelerator as the FCM and check engine warning lights would illuminate the instrument. The contact stated that he would be forced to pull over and restart the vehicle to resume normal driving. The contact also stated that while at a stop, the vehicle stalled as he depresses the accelerator to the floorboard. Due to the failure, another vehicle rear-ended him at a low rate of speed. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene; however, the vehicle had sustained rear-end damage. The dealer was notified of the failure and was informed to bring in the vehicle for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. Consumer stated transmission gets stuck in eighth gear. Vehicle stopped in the middle of the freeway had to put it in park and restart to move, happened dozen of times.

- Moore, OK, USA

Purchased vehicle in 2014 and from the start Vehicle occasionally fails to increase speed when acceleration is increased. Under 30000 miles vehicle lost power moving at very low speed. Problem diagnosed at Arrigo Sawgrass as Powertrain Control Module failure. It is a risk if vehicle not responding to increased speed when needed. My research indicates that thousands of 2014 Jeep Grand Cherokees in an Australian Batch were recalled for Powertrain Control Module Fault and the failure of my vehicle under 30000 miles seems to match with these recalls and should be carefully looked at for possible recall as well

- Coral Springs, FL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was stationary, the vehicle stalled without warning. The contact stated that the check engine warning lights were illuminated. The vehicle was towed to a local dealer and it was diagnosed with needing the PCM replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they would cover a portion of the repair cost. The failure mileage was approximately 29,000.

- Coral Springs, FL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, there was a knocking sound coming from the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing a new transfer case. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 121,000. The VIN was not available.

- Cedar Lake, IN, USA

Emergency Light stating "Service Electronic Throttle Control " that caused Engine Light to come on. These Electronic warnings cause vehicle to go limp and unable to drive or move causing severe danger on the road when vehicle just shuts down. It is a software issue and requires software flush and update, this issue is so common, dealership knew what i was going to say before I even said it. Recall needed to prevent a wreck and fix before issue shuts down vehicle, and should be recalled to prevent owner's financial repair for a software glitch needing updated by car maker.

- Okemah, OK, USA

I drove 3 miles to work and pulled into parking spot turned car off went to get out of car and noticed I was over the line started car back up and put it in reverse went to back up and it jumped into park tried it again went back a little and it jumped back into park so I tried putting it in drive and it jumped back into park then I was stuck in the middle of the road and not able to move back In the space I got it in reverse and it would go a little bit and back in to park now it is towed to dealership and they can-??t find the problem

- Jamestown , CA, USA

Oil filter housing caused oil to leak out of Jeep without any waring-part is on 50,000 unit plus back order you cant get the part there is no fix

- Hilton, NY, USA

Left head cyclinder in engine cracked with coolant leaking to engine. 2011-2013 were extended on warranty for this but not the 2014 yet. To fix the 1 issue apparently requires replacing several other parts resulting in a astronomical bill. When got back from getting checked out the engine now makes a ticking sound. Also gear shift issues where the car will say in desired gear and won't go into park and stall out. The second was a recall but my VIN was not included. Gear shift issue happens at random and has left me in the middle of the street.

- San Ramon, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving various speeds, the vehicle shifted from drive to neutral inadvertently. The contact notified neal auto company greenwood (922 us-82, greenwood, ms 38930) of the failure and was informed by the dealer to contact NHTSA. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 124,000.

- Indianola, MS, USA