Incident: While operating vehicle, visual display screen went black (no data). Computer attempted reboot and displayed a vehicle phone requires service message. Simultaneously, a service air bag and driver seatbelt unbuckled warning visual and audible displayed on the instrument panel and would not shut off. Computer continued to attempt rebooting. History: The repeated rebooting of the computer has been occurring several times a month since it was purchased in June 2013. Three dealer attempts to repair have failed to correct the rebooting. Dealer has not replaced any hardware, reportedly only reloaded software. A search of the internet regarding these issues display page after page of related problems with this vehicle.

- Shelton, CT, USA

During a vacation trip, we parked the vehicle in a remote mountain road turn-out area to take a scenic photo. Returned to vehicle, started the vehicle; however, no matter how many times and what methods were used, the transmission would only pop-back into park. On safecar.gov, I noted previous 2014 Jeep Cherokee complaints concerned with the transmission popping only into neutral; but, for us it was popping only into park. The towing company did over $3,000 worth of front-end damage to vehicle in attempting to tow it while the transmission was frozen in park. On the same trip, the dashboard controls would go completely dark on an apparent infrequent random basis. We also noted cruise control acceleration problem with unexpected and or apparently random uncontrolled accelerations beyond driver's expectations or immediate control. Both of these which frightened us. Another strange thing we noted was when the transmission changed gear (primarily in lower gears), the vehicle jerked in a rough manner beyond what we have experienced in any other modern vehicles.

- Rocklin, CA, USA

Driving down interstate when on vacation away from home, and message about exhaust filter full came on. Message instructed to drive at highway speeds which I had already been doing for hours. Suddenly a red lightening bolt symbol appears on dash with message stating to service throttle body. Vehicle suddenly dropped into 3rd gear and decelerated suddenly with no warning. Limited control of vehicle speed to under 20mph in traffic flow that was greater than 70mph. Vehicle towed to dealership for repair. Vehicle returned only to have same incident occur again around June 9th. This time it was taken to local dealership who insist the error message was due to the wrong oil installed while the vehicle was in the shop for this same problem a week earlier. Dealership says it won't happen again. Now on July 1, the same problem happened again. No warning. The electronic throttle control light came on, and the vehicle decelerated suddenly from 50mph to 5mph in heavy traffic. Will schedule to have vehicle towed to dealership as it is not safe to drive.

- Summerville , SC, USA

Vehicle traveling at 5 mph, A/C on max, fan speed at highest setting. A loud "pop", followed by a rush of refrigerant through the vents. The vents had been pointed directly at my face and I immediately started choking. Within 3 seconds, the entire interior had been flooded with this dense fog of refrigerant. I could not see, I could not breathe, I thought my Jeep was trying to kill me. I managed to stop the vehicle, open the door and exit before I choked to death. I opened all of the doors and let the vehicle "air out" before getting back in to drive home. The vehicle is being serviced at the dealer right now. The failure is a leak in the evaporator coil.

- Alliance, OH, USA

Whole panel goes blank lose all info for driving brakes seem abnormal does not brake easy. Navigation instrument panels go blank and freeze also car shifter from auto drive to super while driving. 3rd attempt to fix replaced whole cluster but still have the same problem my wife will not drive car anymore due to fear of safety and have children only 5000 miles on it and we cannot drive anymore very unsafe. Lemon law should go into effect asap.

- Stoneham, MA, USA

The contact owns a 2014 Jeep Grand Cherokee overland. The contact stated that the navigational system and satellite radio system failed intermittently. Also, the contact stated that the system was releasing radiation and interfering with the instrument panel commanding system and causing it to darken. The dealer updated the software several times however, the failure was not corrected. The manufacturer inspected the vehicle and concluded that the electronic system was operating normally. The failure mileage was 6,000 and the current mileage was 10,000.

- Berthoud, CO, USA

I purchased my 2014 Jeep Grand Cherokee limited 4X4 on June 2nd 2013. Since I have had this vehicle I have experienced multiple problems which are a concern to my safety and other Jeep drivers.. I have recently received the recall due to the brakes and was told by my Jeep dealer and another Jeep dealer that the parts are not available to fix this safety concern. I am forced to drive an unsafe vehicle at his time. This concerns me greatly. I have also been experiencing problems with the instrument panel which intermittently blacks out when driving. This prevents me from seeing the speed in which my vehicle travels and other indicator lights. This is also a concern to my safety and other drivers on the road. Last week, I experienced my airbag light coming on and remaining on. I made an appointment with the dealer and they have now advised me they are having a problem diagnosing the issue. They have had to remove the seat and still struggle to diagnose the issue. They did advise me that my vehicle is a major safety concern and not safe for driving on the road. I was advised today that they diagnosed the airbag situation but will not have the parts until June 13th. I have driven my vehicle 21,000 miles in one year and believe this vehicle is a safety issue. I do not feel safe driving this vehicle with all these electrical issues I am experiencing. I would like answers from Jeep as to why I amy experiencing these safety issues with such a new vehicle and why parts are not available for recalls.

- Long Beach, CA, USA

I leased my car from May 9 2013. I have problems with tail gate (trunk ) and rear view camera tall gate unexpectedly opening on the road and impossible to close it. Some times impossible to open tall gate. This problem occurred already few times on road and all my staff from trunk was on the road. Rear view camera doesn't work. Screen turns blue I was in service 7 times since Nov 07 2013, but they still did not fix. Chrysler opened case #[xxx] but they do nothing, only are suggesting me to go in service again. Using car becomes unsafe because the trunk can be opened at any time on road I pay regularly lease and already in despair they don't not answer to my requests. Thank you for your help information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brooklyn, NY, USA

On a recent long trip (500 miles each way) a computer malfunction popped up while driving. The vehicle's phone called for service, followed by the airbag light and seat belt indicator went off. I pulled into a Jeep dealer right before closing and the told me the issue was in the airbag control module somewhere but it couldn't be fixed easily and that the parts were on back-order. The car is drive-able but the airbag system is inoperative. I have since spoken to the dealer in my home-state and confirmed this is a common problem popping up on the 2014 model year Grand Cherokee and that even replacing the module was a guess at best as to what the problem was. So long story short I have a brand new vehicle with less than 10,000 miles with a malfunctioning/inoperative airbag system that the dealership says may or may not be fixable.

- New York, NY, USA

We purchased Jeep on April 27th, we love it then few days later, the driver cv axle went off and spilled the grease over wheel... took it to dealership and waited for whole one week to replace the driver's... so, I asked them to replace both for once but they said no. So other one week later, passenger side went out... took 2 days. Only 650 miles that time. So, at 950 miles, we saw some smoke coming out from interior trunk. It turned out that the bulb touches the interior trunk cover and it current got a hole with plastic burnt. All under 1K mile"!" so, we contacted Chrysler care last Friday and hear nothing from them....

- Smithfield, RI, USA

Have had trouble with the led driving lights not working properly. Been in for service 4 times so far and still not fixed. I obtained a lawyer because the truck is under the Ohio state lemon law. The truck is still not fixed and since I have obtained a lawyer, the dealership has stopped trying to fix the electrical issue. I have been dealing with this since the day I bought the truck and Jeep still has not responded to my lawyer. Stuck with a Jeep for the last 6 months that does not work properly and cannot get any work done on the truck or get it replaced.

- Canton, OH, USA

Traveling at highway speed numerous warning messages and warning chimes started to go off. Created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. Cruise control also failed. Vehicle already serviced on all prior recalls two months ago. These issues are new starting on 5/23/2014. Dealer appt is scheduled for 5/26/2014. In past, also reported issues with transmission shifting and HVAC. Not a well tested vehicle. Far too many dangerous issues with vehicle. Hope NHTSA can investigate issues.

- Wildwood, MO, USA

My heater/air conditioner doesn't adhere to the set temp. It will fluctuate 10-15 degrees all by itself. The radio / computer screen will constantly jam up. There are over one thousand of people with the same issues. (www.jeepgarage.org/F107/problem-with-2014-grand-Cherokee-heater-68973.html) I have had my car in 3X, they still have no fix. The dealer says they re-flash the main computer. The problem is there when I drive off.

- Katy, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that upon inspection, the gauges on the instrument panel independently reset. The vehicle was taken to the dealer for inspection and they stated that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number 13V483000 (electrical system, electronic stability control, service brakes, hydraulic). The failure mileage was 4,800.

- Mechanicsburg, PA, USA

While traveling home from a family vacation at about 40 mph my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. I called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have parts needed to repair the issue that it was on back order (at least 1 1/2 weeks) but would not be providing a rental car since the car was still drive able and that they would call when the part was in. I am very upset because I am in the automotive industry and know that this is a safety concern/ risk. I have also been experiencing issues with my transmission. I regret making this purchase.

- Birmingham, AL, USA

Since I bought this vehicle when one turns a corner and the paddle shifter is in advertently touched the car can drop into any gear and can slow so that one stands a risk of being rear ended as has narrowly happened to me. There is a real need to prevent this dangerous behavior to have a preventer mechanism of some sort to prevent this by reprogramming the software or by mechanical means by installing a switch of some sort that must be separately engaged to transfer control of gear to the paddle shifter.

- Baton Rouge, LA, USA

Transmission was replaced at approx. 16K miles. Other Jeep owners are experiencing issues with the transmission. Was taken in for service at 10K, 11,658K and now 16K for repair with ultimately replacing transmission; key fob does not work daily - will not lock vehicle nor will vehicle start for a period of approx ten to 15 minutes after being able to get into vehicle - dealership/service continues to indicate they can't duplicate despite my having this issue every day.

- Smithfield, VA, USA

On 3/27/14, my brand new 2014 Jeep Grand Cherokee spontaneously burst into flames and almost got in my face. After smelling and seeing smoke, I pulled over into a dirt parking lot at a business and the dashboard of my new vehicle burst into flames, after I heard a "woosh." A lady from the local business came running out of the business with a fire extinguisher and I was able to shoot it into the holes that were once the heat vents to kill the flames. The dash was buckled, the windshield blackened, the gauges melted, the roof lining gone, the visors melted, and the inside covered with CO2 and smoke damage. I suffered smoke and CO2 inhalation and my clothes were ruined, but I am lucky to be alive! the dealer refuses to help me....updated 09-10-2014 updated 11/7/2014

- Lords Valley, PA, USA

Evts inoperative, no blue light. Took to dealership and found wire to evts emergency button severed, possibly shorted. Repaired wires, did not correct condition. Replaced with new evts, condition repaired successfully. At same time also had recall N58 performed, reprogram instrument cluster ABS / al. Then at 4040 miles oil change due light came on and had the first oil change done. The check engine light came on a very short time after that and back to the dealership at 4654 miles. Said it was a defective oil pressure sensor, sensor was replaced, cleared codes and found no additional problems. Now at about 12000 miles the oil change due light never came on, but took the car in for an oil change anyway. Now the check engine light along with a low oil pressure light came on, car did not want to shift or speed up, got off the road and had car towed to dealership waiting to be repaired again.

- Murrieta, CA, USA

Our Jeep Grand Cherokee has been has been having electrical problems. Several different electrical problems occur after which the check engine light will illuminate. Of these electrical problems the dangerous ones include: Headlights shutting off, dashboard completely shutting, and vehicle shut off while in motion. We have had the following replace in our vehicle: Burnt wires in our engine harness, faulty solenoid, alternator, PCM, and ABS module. The issue still occurs. Purchasing the vehicle in Dec we've brought the vehicle back into the dealership for service 3-4 times. While we haven't filed for lemon law yet, Jeep promised us that they would take a look at replacing our vehicle after a number of problem. Their answer to us was to wait to see if the issue occurred again. While we may file for lemon law, we feel that it will be important that we report these issues as they are experienced by other consumers on forums across the internet.

- Somerset, NJ, USA