My Jeep started with an error 'service shifter' on the control panel shortly after that all the codes started popping up. Steering wheel, tire pressure, etc. I took it to the dealership they have replaced the body control module but unfortunately the codes have not cleared. I've had this vehicle for only two years the service department at the dealership can not pinpoint the problem on it.

- Edcouch, TX, USA

We purchased our Jeep in 2014 brand new. I believe it was 2- 3 years later so possibly in 2016-2017 we noticed our heated steering wheel would be glitchy and work/not work. Then one day it was lightly raining so I turned my wipers on then it started raining heavier but my wipers would not go on a higher level which made it very dangerous because I couldn't see. I had to pull over to the side of the road to turn my car off and back on to reset it. This happens frequently now so I have to manually turn them on every time I want to use wipers. This also has to do with my blinkers not working properly either and the whole steering column doesn't work, so I can't change settings on the dashboard either. When taking it in to the dealer we bought it from they stated that it was a little piece that needed to be replaced but because the car was over a certain amount of miles the warranty was void. A car that new should not have to have something like that fixed at the owners expense since it is a faulty part. This can be super dangerous when you use the wipers, all the other areas don't affect safety as much as the wiper issue, but they said it was all linked to that one piece. I have been waiting for a recall on this thinking it would come up since it was a new car...but haven't seen anything about this issue. I was recently told about this site that I could submit issues to so that is why it has taken longer to report. I am pretty positive that if the dealership I take it to keeps track of the times it is brought in, we can see the notes from when this was addressed.

- Eagle Mountain, UT, USA

I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.

- Olympia, WA, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving various speeds, the vehicle shuddered and stalled. The contact pulled over and restarted the vehicle. At times, the vehicle failed to start from a cold start. The contact had to make several attempts before the vehicle would start correctly. The contact called landmark Chrysler Dodge Jeep Ram Fiat of atlanta (located at 5765 peachtree industrial blvd, atlanta, ga 30341, 678-359-3410) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that the vehicle was not included in NHTSA campaign number: 15V115000 (electrical system) and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 100,000. Consumer stated video of fuel pump/relay issue safety hazard. Car shuts off while coasting.

- Atlanta, GA, USA

The contact's wife owns a 2014 Jeep Grand Cherokee. The contact stated that there was a software patch update that was required for the vehicle. The vehicle was taken to dutchess Chrysler Jeep Dodge (2285 South rd, poughkeepsie, NY 12601, (845) 462-7700) and the update was performed. Upon the update being performed, the vehicle would not accelerate over 30 mph without warning. The contact also stated that the vehicle would stall at various speeds without warning. Furthermore, the vehicle jerked while driving various speeds and the check engine warning indicator later illuminated. When the check engine indicator illuminated, all the internal electric units, such as the phone charger, 3G wi-fi, voice control system unit, and other electrical units failed to operate. The contact took the vehicle to healey Chrysler Dodge Jeep Ram (557 NY-52, beacon, NY 12508, (845) 831-1148) where they replaced a sensor under warranty. The check engine indicator initially turned off after the sensor was replaced; however, the failure recurred soon after the remedy was performed. The manufacturer was notified of the failures and stated that they were still awaiting another software update to correct the failure. The vehicle had not been repaired. The failure mileage was approximately 70,000.

- Pleasant Valley, NY, USA

Car will not start, told issue with independent power distribution module failure. Told there are recalls but not on my VIN. Reading issue could also cause vehicle to stall if issue occurred while driving. Did have power train recall done and was told could be related.

- Jacksonville Beach, FL, USA

2014 Jeep Grand Cherokee. Consumer writes in regard to vehicle problems with emission devices and re generation protocol. The consumer stated the vehicle goes into safe mode.

- La Canada Flintridge, CA, USA

While driving on the roadway and highway my vehicle will randomly kick itself into neutral and will kill the engine with no sudden warning and or warning lights that there is a problem. The battery will remain on but the engine is off. This has happened on 3 separate occasions since I purchased the vehicle in 2015 more recently this issue began in 2019. After attempting to restart the vehicle it will attempt to turn over the engine but will not start, leaving me stranded in the middle the the roadway. 50/50% chance the engine light will turn on and unknown error. The only way I have been able to move the vehicle is to remove the battery cable and let it sit for 30 minutes resetting the electrical system. Though this is a short term fix. I have contacted multiple Jeep dealers in the area and everyone I have talked to has advised me they have never seen or heard of this problem. This is a safety concern loosing all power to my vehicle while driving on the roadway and highway. I fear that this will cause a greater problem to myself and the public if the issue is not fixed. I can see a catastrophe if the problem is not fixed. I took my vehicle into a Jeep dealership to have the electrics recall problem fixed a few years ago when I was advised from Jeep unknown exact date. This is a liability and lives will be hurt including myself if this problem is overseen.

- Chesterland, OH, USA

Yesterday out of nowhere my passenger headrest deployed, I wasn't in an accident I was just parked and the headrest just popped out of place. I call the dealer and they told me is over $600 of repair. I don't understand why I should pay the repair when it is a vehicle malfunction.

- Aibonito, PR, USA

The windshield wipers will not turn off and the turn signal blinkers do not work. All was working; the next day the problem started. Started the vehicle and the windshield wipers started even though the switch was off. The continued windshield wiper problem made it easy to identify that something was wrong. Took it into the dealer for a recall problem (safety recall U65- reprogram powertrain control) and had them look at the new problem, too. The multi function switch was fine but the vehicle needed a new vehicle harness and would cost over $3,500 to fix and install. The dealer would have to order the harness because they do not have any in stock. The dealer charged $145 and kept the car for two days to tell me that. Have disconnected the battery several times in an effort to reboot the vehicle computer. Looking online this is not the only time this has happened. The problem is unresolved.

- Aurora, CO, USA

Our daughter purchased this 2014 Jeep Grand Cherokee and within 18hrs of purchase the Jeep wouldn't start. The Jeep does not respond to the push button start and no codes appear once the Jeep is able to start. On one occasion driving down the road the dash lights blink then turn off and back on. It has left her stranded on at least 5 different occasions where it took over 2hours before it would start. The car battery has been replaced, key fob battery replaced, body control module, and the dealership is still trying to track down the problem. It's been in the shop for almost a solid month. She has only driven it the equivalent of 24hrs since all this started.

- Douglass, KS, USA

Car shut off unexpectedly 3 separate occasions after being service by local service shop and dealership. It left me stranded in middle of street.

- Thousand Oaks, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that he experienced several failures with the vehicle. While driving various speeds, the contact heard knocking and banging sounds coming from the engine without warning. The check engine warning indicator eventually illuminated after the failure persisted for some time. The contact drove the vehicle to port jervis Chrysler Jeep Dodge (131 kingston ave, port jervis, NY 12771, 845-856-6211) where the transfer case was replaced; however, the failure continued. The transmission was ultimately replaced twice by an independent mechanic. Also, as the contact was closing the rear hatch, the contact noticed smoke coming from both license plate bulbs. The contact immediately shut off the vehicle and removed the bulbs from their sockets. The contact called an unknown dealer to have the bulbs replaced and was given a quote of $250 per bulb. The light bulbs had not been replaced. Also, when the contact activated the cruise control, the cruise control continued to function even when it was attempted to be disengaged. The contact had to place the vehicle in neutral in order to disengage the cruise control. The contact also experienced several other failures with the vehicle, including other electrical, engine, and suspension failures. The manufacturer was notified of the failures and stated that there was one recall on the vehicle. No further assistance was offered. The vehicle had not been repaired. The failure mileage was 40,000.

- Harvey, PA, USA

Vehicle experiences random illumination of multiple instrument cluster warning lights, loss of cluster illumination, loss of speed display, and loss of ABS and ESC system functions. Sometimes vehicle shifts into 3rd gear, and does not respond to shift commands. This occurs randomly, sometimes right after start-up, sometimes after a few minutes of driving.

- Coppell, TX, USA

Service 4WD illuminated on the dash. Traction control and ABS lights lit up and cruise control disengaged while going down the road. The vehicle is now in the shop for an expected ABS module failure.

- Peterborough, NH, USA

In 2018, the A/C first went out and we went to mopar to have it assessed. We were told it was not a "charging" problem but electrical and need the dealer. A few weeks later, without any intervention the A/C came back on. In June 2019, the A/C went out again and the dealer said "faulty tipm" and the repair with diagnostics would be close to $900. How does a 4 year old car with less than 50K miles incur a brain failure"! I guess it could happen but researching the topic I see Jeep has a long history of faulty tipms with only 1 recall. Why does NHTSA allow Jeep to rip off customers" it seems clear that Jeep has a consistent history of installing faulty tipms so they can reap $1,000 repairs. You cannot see the A/C not producing cold air so I will skip uploading a picture.

- Louisville, KY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 55 mph, when she heard an abnormal noise and she started to smell smoke. The contact stated she saw smoking coming from the under the radio. The contact stated no warning lights were illuminated. The contact was able to park near a gas station, where she was provided with a fire extinguisher and extinguish the the fire. The fire department was not contact or reported. The contact stated she was able to drive to her residence, but shortly after the vehicle failed to turn on. The contact stated the local dealer whitten brothers Chrysler Dodge Jeep Ram located at 10701 midlothian turnpike, richmond, va 23235, (804) 378-0707, where it was diagnosed as not associated with the manufacturer or assemble issue. The vehicle was not repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 94,000.

- Richmond, VA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the limited functionality warning indicator illuminated. In addition, the forward facing camera that was attached to the windshield was defective. The contact drove to St. Clair Chrysler Jeep Dodge Ram (5224, 1250 S carney dr, St clair, mi 48079, 810-329-2100) where they performed diagnostic testing and gave him the contact a repair estimate. The manufacturer was notified of the failure and informed the contact that he would have to pay out of pocket for the repair. The diagnostic and repair specifics were not disclosed. The failure mileage was 60,900.

- East Chinatownship, MI, USA

The "service gear shift" warning has appeared while the car is in motion (6 times) and while parked (1time) and the transmission feels like it is starting to slip and will gear down while driving. The next thing that occurs is the wipers will start on their own and can not be turned off. After the wipers are triggered then the next message will say "until you reach a desired location you may not be able to shift again until serviced". next another random message will appear and then the screen will go blank. This includes all digital functions of the dash. Such as speedometer, fuel gauge, tachometer, etc. Service engine warning lights are the only thing that will appear. The last time this happened on Aug. 2, 2019 the car would not allow me to shift into park or turn the car off. I had to put on the emergency brake and get under the hood where the fuse panel is located and pull the ignition fuse to disable the car. We have officially been to byers Chrysler llc. 7 times and have an ongoing communication case with a corporate Jeep care associate. We have mutiple videos that can be seen of the actions of the car. Three times the car has been returned to us with nothing done except clearing the error codes it generates while this occurs. It is unsafe to drive and is now at the point where it will not safely park and turn off. The image I am including states the the car should be shut off to engage park but it will not allow me to this. I have to pull the fuse while the car is still in gear and running with the parking brake on. This is as unsafe as it can get and there is no clue why this is happening. We have currently spent $1600 to fix the problem and have had no remedy.

- Reynoldsburg, OH, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the head lamps were replaced more than three times and the fog lights were replaced more than twice due to the light bulbs shorting out without warning. Lithia Chrysler Dodge Jeep Ram of concord (4901 marsh dr, concord, ca 94520, (925) 246-2295) retained the vehicle for over three weeks because the part for the head lamps was on backorder. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

- Menlo Park, CA, USA