10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 39,553 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Sudden shutdown of eco-diesel with fuel still present in tank, dealer identified faulty fuel tank pump. No replacement part available, no estimated time frame for available replacement. Less than 3000 miles on car. Jeep tech in detroit knew of problem indicating that others have reported similar events. Jeep recommendation is keep fuel level above 1/2 tank with no permanent solution or fix available at this time.
- Helena, MT, USA
Pressed on gas pedal to go across intersection and car did not go, then all of a sudden the car lunged out into traffic and hit two other cars in the intersection.
- Harrisburg, NC, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 50 mph, the check engine warning light illuminated. The contact moved off the roadway and discovered an unknown hose hanging from the vehicle. The vehicle was taken to a authorized dealer, who stated that the diesel exhaust fluid injector needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,500.
- Hicksville, NY, USA
After taking my new Jeep into dealer because the "check engine" light came on, I was told that there were 16 stored codes but they could find no problem and the computer was reset. Two days later the check engine light again came on. I took back to the dealership and was told "there is a leak in the fuel tube" we have to replace it but we will have to order the part; we don't have it in stock. I was told "it is safe to drive"...a leak in the fuel tube-what the heck is leaking-is safe. Ok, but two trips to the dealer with less than 2,500 miles is a bit much. I have a 2006 Jeep, same make/model that had 1st major repair (water pump) at 145,000 miles....so much for improved models. I am very concerned that this is a harbinger of future issues.
- Painted Post, NY, USA
The vehicle stalled for no reason. It took multiple attempts (approx 10 times) to restart the vehicle. It would start and I could drive 40-50 yards and would stall again. Multiple lights came on such as vehicle in gear (it wasn't), etc. Once it did restart and I was able to drive to the dealer the check engine light stayed on. The vehicle has done this twice now without cause (I have only had the vehicle for 4 weeks). The Jeep dealership kept the vehicle for a couple days. They were finally able to reset the codes and did a software update. I found out a crank sensor had been replaced before I purchased the vehicle.they said they could not guaranty it would not happen again and to check back in the near future as additional software updates may become available.
- Sioux Falls, SD, USA
- Lubbock, TX, USA