10.0

really awful
Crashes / Fires:
21 / 3
Injuries / Deaths:
27 / 0
Average Mileage:
32,552 miles

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« Read the previous 20 complaints

problem #182

Dec 092020

Grand Cherokee

  • miles
Active headrest deployed without cause. Car was moving at highway speed and no contact was made with any other vehicle and not while turning.

- Parrish, FL, USA

problem #181

Jul 142020

Grand Cherokee

  • 79,000 miles
Vehicle was in motion on a highway when "service shifter" warning came on. Lights on shifter go on and off randomly while parked and in motion on highways, city streets. Shifter gets stuck between gears, shifter light reading gear reads differently than dash panel gear, ex. Shifter is put in drive (D) and dashboard reads neutral (N). There are delays in shifting between gears and beeping sound comes on. When putting vehicle into park and it will not read it, creating a stall in the process, and having to move shifter in different gears before it will start to read gears again. Vehicle has thrusted forward after putting into park while a beeping noise is going off. Shifter has not wanted to go into park, or reverse and instead goes into neutral. When shifter has been put into park the engine has made an acceleration noise. Shifter has been erratic and non-consistent, creating fearful and unsafe operating issues.

- Mazomanie, WI, USA

problem #180

Nov 052020

Grand Cherokee

  • 58,200 miles
I sent in complaint # 11374883 on 11/16/20 but needed to add that my airbags are not working either along with this seat belt that the pendulum or motor has broken. I understand the airbags are tied into it the P67 recall as well. They are not working either and my warning system is no longer telling me my ab or seat belt is not working or on. Recall P67 was my model and make Jeep but my VIN was not included for some reason. I called GM as the recall stated and they said they don't know why my VIN was not part of the recall and should have been, . they advised me to reach out to you and ask you to get this added to that recall as the issues match and are the same for other owners of the same vehicle I have and year and model. Please, my safety is compromised and I do not have the funds to get this defect fixed. I am the caregiver to my sick 81 yr old handicapped mother and I need safety when carrying my 81 yr old mother around. The passenger side will go next as reported by others on the threads I see. This issue occurred at the mileage others said it did to theirs. 14,000+ as a matter of fact. Please, get me under this recall for my Jeep gc limited 2014 model. This is clearly a defect as was my oil sensor that had no issues at all but a warning light that came on.. I had it fixed at $550 back 2 yrd ago. Many other same complaints but no recall. Chrysler filed bankruptcy. You are truly, my only hope to get this under the P67 recall as it should have been when my model and mileage is the same as others when the issues occurred. Please help me. I have never had this happen in any of my past cars or my husbands old car or my daughters cars. This is a defect and my families safety is at risk as this is our main vehicle. Please help and get me under that recall. I am praying about this, that you will help us to get this defect resolved under P67.

- Nashville, TN, USA

problem #179

Nov 052020

Grand Cherokee 6-cyl

  • 58,600 miles
Driver side seatbelt motor is out rendering my seatbelt useless and airbags. No beeping if seatbelt is not on. I am not protected as seatbelt motor is out. Recall P67 does not cover my VIN but needs to as it went out at 58,000 miles which is common. I need to be included. My safety is at risk. Vehicle start up seatbelt won't move or tighten. It's loose on the floor. See also ODI 11377406 the consumer stated the vehicle was repaired.

- Nashville, TN, USA

problem #178

Jan 012019

Grand Cherokee

  • miles
I started receiving this error just after the 'recall fix' for the shifter. Now it goes on while driving and shifting. They wanted $180 just to evaluate the problem even though I told Jeep service the issue is their fault.

- Pueblo, CO, USA

problem #177

Nov 062020

Grand Cherokee

  • 80,000 miles
My vehicles driver headrest popped open, exposing the inside of the headrest, randomly without coming into contact with anything that would've caused the incident.

- Panama City, FL, USA

problem #176

Nov 032020

Grand Cherokee

  • 165,000 miles
Alternator stopped working, changed the battery and light turned on saying battery voltage low. Driver window and mirror buttons stopped working at the same time, causing us to think it was the battery that was not working but still does not work after the battery was changed.

- Wilkesbarre, PA, USA

problem #175

Nov 012020

Grand Cherokee

  • 106,000 miles
After parking vehicle in my driveway at home, I opened the door and rotated my body to exit the car when I heard a very loud 'pop' and realized the headrest had come very far forward. I found pieces of plastic in the seat behind me and am unable to move the headrest back to a 'closed' position.

- Tucson, AZ, USA

problem #174

Oct 222020

Grand Cherokee

  • 70,000 miles
I continue to have rocker arm and suspension bearing and tick tick tick sounds after two separate repairs. All of the items should have been replaced not just one or two. It is a 12 dollar part. The labor to disassemble and reassemble car is astronomical. Have been without car two times for over 15 days. Totally unsatisfactory.

- Enola, PA, USA

problem #173

Oct 132020

Grand Cherokee

  • 120,000 miles
The forward collisin control was turned on. It started beeping when no one was near me at all from any side of vehicle. Then the brakes slammed like it was preventing a rear end collisin by my vehicle. My car slid to a stop at approximately 40 miles an hour. It scared the crap out of me and I have had that safety sensor option turned to off ever since this incident.

- Nolensille, TN, USA

problem #172

Oct 062020

Grand Cherokee

  • 72,000 miles
My car was parked and the headrest on the passenger side of my 2014 Jeep Grand Cherokee overland deployed. I have never been rear-ended/had my car in an accident, so it would make no sense for the headrest to deploy. My car was parked at the time of the deployment.

- Los Angeles, CA, USA

problem #171

May 012016

Grand Cherokee

  • 34,000 miles
Hard shifting in low heats and also on the highway trying to pass another vehicle the my Jeep hesitates before it accelerates and starts to function properly again. Keep dealerships have replaced transmission 2 times since I purchased the vehicle. Also have some multiple software updates and issue still persists.

- Liverpool, NY, USA

problem #170

Aug 012020

Grand Cherokee

  • 90,000 miles
This vehicle has been going dead while traveling multiple, it has in dealer repair multiple times. Last fix was replacing computer costing over $800. Two days later it went dead while a way driving on a highway. That has happens over 6 times! we refuted paying that bill with dealer in mountain home Arkansas. Car has been in my garage since that time. This has been reported to the dealer service department in mountain home and they have not responded with a plan to fix this extreme danger. Vehicle was in motion all of these times on a curving highway in hills and winding road. I am totally frightened to drive it and Jeep doesn't seem to care. I need help in resolving this.

- Memphis, TN, USA

problem #169

Sep 232020

Grand Cherokee

  • 111,062 miles
I am driving this morning to an appointment in the I 75 when a take the exit at 20 mph and the front passenger side headrest deployed. No crash, nothing happen outside when I see my son and the boom of the headrest

- Tampa, FL, USA

problem #168

Sep 212020

Grand Cherokee

  • 79,000 miles
When driving on any type of road, you begin to feel vibrations when hitting 65 or faster. The vibrations are visible in the steering wheel. When turning the wheel right you hear a popping noise.

- Johnson City, TN, USA

problem #167

Sep 192020

Grand Cherokee

  • 125,000 miles
While in motion the vehicle unexpectedly shifting into neutral. The loss of drive could be potentially dangerous to those in the car and surrounding vehicles.

- Hudson, MA, USA

problem #166

Sep 182020

Grand Cherokee

  • miles
Rear hatch door does not stay in place after elevating. Hatch door opens automatically as it should. The hatch then falls (closes) quickly and heavily without initiation. Vehicle was parked, engine off, parked in a parking space at the grocery store the first time it occurred. Occurs continuously, has not resolved. Hatch has fallen on my head and my back.

- Morehead City, NC, USA

problem #165

Aug 262020

Grand Cherokee

  • 122,000 miles
The headrest on the driver side seat deployed without it being in a car accident.

- Miami, FL, USA

problem #164

Aug 192020

Grand Cherokee

  • 77,385 miles
My wife was driving us home from my doctor appointment. We were traveling about 45-50 mph on a flat county roadway. Without any warning, the passenger side head rest exploded and hit me in the back of the head. I have a pre-existing cervical Fusion in my neck which does not allow me to bend my neck. The force of the blow nearly caused me to hit the dashboard. I reported it to our local Jeep dealer who informed me that it was not a recall item, and would not be covered.

- Washoe Valley, NV, USA

problem #163

Aug 012019

Grand Cherokee

  • miles
Car won't shift properly with the recent recall repair. It gets stuck in D or N and skips reverse when trying to back up. The light showing what gear I'm in occasionally goes out too, so I have no idea what gear I'm in after changing it other than letting it move. Has been happening a while but I don't have a. exact date it started.

- Colorado Springs, CO, USA

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