10.0
really awful- Crashes / Fires:
- 21 / 3
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 33,185 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Alternator stopped working, changed the battery and light turned on saying battery voltage low. Driver window and mirror buttons stopped working at the same time, causing us to think it was the battery that was not working but still does not work after the battery was changed.
- Wilkesbarre, PA, USA
After parking vehicle in my driveway at home, I opened the door and rotated my body to exit the car when I heard a very loud 'pop' and realized the headrest had come very far forward. I found pieces of plastic in the seat behind me and am unable to move the headrest back to a 'closed' position.
- Tucson, AZ, USA
I continue to have rocker arm and suspension bearing and tick tick tick sounds after two separate repairs. All of the items should have been replaced not just one or two. It is a 12 dollar part. The labor to disassemble and reassemble car is astronomical. Have been without car two times for over 15 days. Totally unsatisfactory.
- Enola, PA, USA
The forward collisin control was turned on. It started beeping when no one was near me at all from any side of vehicle. Then the brakes slammed like it was preventing a rear end collisin by my vehicle. My car slid to a stop at approximately 40 miles an hour. It scared the crap out of me and I have had that safety sensor option turned to off ever since this incident.
- Nolensille, TN, USA
My car was parked and the headrest on the passenger side of my 2014 Jeep Grand Cherokee overland deployed. I have never been rear-ended/had my car in an accident, so it would make no sense for the headrest to deploy. My car was parked at the time of the deployment.
- Los Angeles, CA, USA
Hard shifting in low heats and also on the highway trying to pass another vehicle the my Jeep hesitates before it accelerates and starts to function properly again. Keep dealerships have replaced transmission 2 times since I purchased the vehicle. Also have some multiple software updates and issue still persists.
- Liverpool, NY, USA
This vehicle has been going dead while traveling multiple, it has in dealer repair multiple times. Last fix was replacing computer costing over $800. Two days later it went dead while a way driving on a highway. That has happens over 6 times! we refuted paying that bill with dealer in mountain home Arkansas. Car has been in my garage since that time. This has been reported to the dealer service department in mountain home and they have not responded with a plan to fix this extreme danger. Vehicle was in motion all of these times on a curving highway in hills and winding road. I am totally frightened to drive it and Jeep doesn't seem to care. I need help in resolving this.
- Memphis, TN, USA
I am driving this morning to an appointment in the I 75 when a take the exit at 20 mph and the front passenger side headrest deployed. No crash, nothing happen outside when I see my son and the boom of the headrest
- Tampa, FL, USA
When driving on any type of road, you begin to feel vibrations when hitting 65 or faster. The vibrations are visible in the steering wheel. When turning the wheel right you hear a popping noise.
- Johnson City, TN, USA
While in motion the vehicle unexpectedly shifting into neutral. The loss of drive could be potentially dangerous to those in the car and surrounding vehicles.
- Hudson, MA, USA
Rear hatch door does not stay in place after elevating. Hatch door opens automatically as it should. The hatch then falls (closes) quickly and heavily without initiation. Vehicle was parked, engine off, parked in a parking space at the grocery store the first time it occurred. Occurs continuously, has not resolved. Hatch has fallen on my head and my back.
- Morehead City, NC, USA
The headrest on the driver side seat deployed without it being in a car accident.
- Miami, FL, USA
My wife was driving us home from my doctor appointment. We were traveling about 45-50 mph on a flat county roadway. Without any warning, the passenger side head rest exploded and hit me in the back of the head. I have a pre-existing cervical Fusion in my neck which does not allow me to bend my neck. The force of the blow nearly caused me to hit the dashboard. I reported it to our local Jeep dealer who informed me that it was not a recall item, and would not be covered.
- Washoe Valley, NV, USA
Car won't shift properly with the recent recall repair. It gets stuck in D or N and skips reverse when trying to back up. The light showing what gear I'm in occasionally goes out too, so I have no idea what gear I'm in after changing it other than letting it move. Has been happening a while but I don't have a. exact date it started.
- Colorado Springs, CO, USA
Yesterday while driving my passenger head rest popped open with nothing touching it.
- Myrtle Beach, SC, USA
My wife and I were leaving our neighborhood driving at about 15mpr and all of a sudden we heard a loud bang and it felt like someone was in the seat behind me (I was driving) thrusting both feet on the back of my seat. We thought something was in the backseat that may have flown off the seat and struck me, it felt like a bowling ball but nothing was in the backseat. The only issue is we were slowly coming out of our driveway and turning onto our street and never applied the brakes until after we heard the loud bang. After we calmed down we inspected my seat and noticed the headrest was 'discharged ' and locked out in an upward extended position. We didn't know it could even do this. Fortunately my head was not on the headrest at the time and I wasn't driving fast on the road. This violent discharge could seriously injure or kill someone if it's not looked into. I beg you, please look into this!!
- New Braunfels, TX, USA
Head rest exploded while driving on a highway, hitting me in the back of the head.
- Jacksonville, FL, USA
When sitting in my vehicle my driver side headrest popped open hitting the back of my head. Causing me to panic thinking someone had gotten in my car and was attacking me. I do not have the funds to purchase such an expensive headrest so I am driving with it like this daily.
- Castle Rock, CO, USA
On 7/30/20, I drove within my development (not a high rate of speed) and then suddenly without cause/reaction, the passenger headrest judged out into the back of my passenger's head.
- Ballston Spa, NY, USA
- Panama City, FL, USA