10.0

really awful
Crashes / Fires:
9 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
35,356 miles

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« Read the previous 20 complaints

problem #71

Aug 142020

Grand Cherokee

  • 88,928 miles
Upon entering the city street a loud bang was heard from the hood of the vehicle and car stopped in the middle of the road. Power was in the vehicle but ability to shift in gear was gone. After turning off and back on I was able to put the Jeep in drive in order to clear the road as to avoid a traffic build up. It seems the transmission is gone because the vehicle will not change into gear nor reverse. A wrecker company was contacted to bring Jeep to dealer.

- Kittery, ME, USA

problem #70

Jul 172020

Grand Cherokee

  • 54,345 miles
My 6.4 hemi had a lifter failure. It has been very well maintain oil changes every 3/5700 miles. 1000 miles ago had the oil change. As it got warmer the engine had a 'tick' noise. Took it into the dealership to find out a very common lifter issue has happen. I am shy 3 months post warranty. Team srt claimed it can be normal maintenance for the lifters to fail and wipe out the cam. They will not cover it. Google search hemi lifter issue. You'll see tons of cases.

- Blackwood, NJ, USA

problem #69

Sep 172019

Grand Cherokee

  • 115,628 miles
Since the recall a year ago (spring 2019) the vehicle has a serious hesitation in the throttle response until the ecodiesel engine reaches full operating temperature. This creates a serious safety hazard. The fuel mileage has dropped a minimum of 4 mpg. I received a second notice (12/10) regarding an "approved emissions modification disclosure 3.0L diesel" the local dealer was unaware and stated it was the previous recall. I called "fca" (Jeep) and was informed that this was the precurser to another recall. The only identifying numbers I have are "FC106038" and "****auto* for aadc 030 7/1/2" marked on the notice. This is a serious problem that needs a fix of some sort. The cure for the original recall seems to be worse than the original problem. The original recall repair was performed 9/17/19.

- Epsom, NH, USA

problem #68

Jan 012020

Grand Cherokee

  • 92,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle was repaired at linwood motors paducah (3345 park ave, paducah, ky 42001) under an unknown recall campaign. The contact stated that the fuel economy was greatly reduced after the repair was performed. The contact also stated that the vehicle stalled while attempting to move from a stopped position. Additionally, the throttle valve control, regeneration, and exhaust filter full messages displayed on the instrument panel. The exhaust filter was replaced however, the failures recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.

- Paducah, KY, USA

problem #67

Jun 222020

Grand Cherokee 6-cyl

  • 58,500 miles
Discovered oil leak in my garage. Dealer checked and discover both radiator leak and power steering leak. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive. Jeep has less than 58500 miles on it.

- Highland Park, IL, USA

problem #66

Jan 142020

Grand Cherokee

  • 45,678 miles
Heard ticking coming from engine shortly after routine oil change. Brought the car in, and was told I had to have intake & exhaust camshaft & lifters replaced. Had repaired, a week later check engine light came on. Got a P0456 code, brought it in and at this point they said I needed to replace evaporative purge valve. Did that, a week later, check engine light is on again. Nothing changed in the car when the light goes on, it just come on and stays a solid yellow upon startup

- Cleveland, OH, USA

problem #65

Feb 142020

Grand Cherokee

  • 138,200 miles
The vehicle engine had a clicking/ticking noise for well over a year. We brought this issue up with the service dept and were told it was nothing to worry about. While driving home 1 night on the highway the vehicle started to hesitate/stutter and we had a problem accelerating while driving. We drove the vehicle for 20 miles at 40 mph with the hazards on I95. We found out from service the next day that the issue was a damaged camshaft due to a failed rocker arm. All rockers and lifters needed to be replaced along with the valve cover gaskets and intake seals. Since the issue occured out of warranty I was stuck with footing the whole $1961.49 bill even though I brought the issue up with service while under warranty.

- West Haven, CT, USA

problem #64

Dec 202017

Grand Cherokee

  • 30,000 miles
Continual engine problem light due to egr sensor fouled. Have had it serviced numerous times. Causes acceleration issues and shifting issues. Vehicle acceleration causes a safety issue in traffic while moving and when trying to enter traffic from a stop. Was told by dealer there was a recall coming in February, but now they say they never heard of a recall. I am hesitant to travel and have the vehicle break down. I am attaching 5 of the repairs that I can find, but there have been more for the same reason, and 1 additional since I have an appt on 2/18/2020 to fix it in preparation for a trip from NY to fl.

- Webster, NY, USA

problem #63

Oct 102019

Grand Cherokee

  • 10,300 miles
We tried to enter hwy 65 North in mo. From a side hwy. Hwy 65 is a 4 lane hwy, 2 lanes North and 2 lanes South. We crossed the 2 South lanes and waited till we could enter the North bound lanes. When it was safe to go I stepped on the throttle and the motor stayed at idle. It put us in the middle of the 2 norh lanes and stopped. I kept pressing on the throttle until we krept accross the lanes and out of traffic coming at us at 65 mph. This has happened several times. It has happened in town where we live in AZ. We also had trouble when we entered the road by our hotel. This is going to cause some one to be killed. This problem started after an emissions recall was installed. Recall / csn 1 V08 - 3.0 diesel

- Prescott Valley, AZ, USA

problem #62

Dec 152019

Grand Cherokee

  • 121,714 miles
Engine coolant leak. Had to replace the turbo water feed tube located under the intake manifold. The tube has approximate 3" rubber line which is exposed to high temperatures and over time fails, requiring replacement. Repair cost of $1101.72. After replacing the hose and completing the repair, I still had a coolant leak. This time it appeared to be the water pump. I went to the dealer to get the purchase the pump and there was a mechanic note stating to check the water pump seals as it is known to have a pinched seal which causes leakage. To replace the seals, the mechanic has to remove the intake manifold and the covers in front of the water pump before the pump can be removed (labor intensive). Up until I had the VO8 recall I did not experience any problems. I also recently had a service def system alert. When I spoke with the mechanic he stated are you having coolant leakage and I said yes. The mechanic said it sounds like your turbo is about to fail. This is when I identified there is a VO1 recall.

- Blythe, CA, USA

problem #61

Jan 202020

Grand Cherokee

  • 142,000 miles
Cracked cylinder #6 head.

- Hammonton, NJ, USA

problem #60

Jan 082020

Grand Cherokee

  • 85,820 miles
My 2015 Jeep Grand Cherokee has 85,820 miles & the radiator was found leaking when brought in for a engine code indicating the thermostat was bad. The thermostat was replaced ($130 part) and then the Chrysler dealer told me the radiator needed to be replaced. My dealer mentioned this has been more common with Jeep and they now keep the radiator in stock. It cost just under an additional $900 to have the radiator replaced. If so many Jeep's are having the same issue why has a recall not been issued. I have never had a radiator fail in any of my vehicles so soon. Is this not justification for a recall? I would think owners should be notified (ahead of time) of this potential failure if indeed it is this common an occurrence.

- Havertown, PA, USA

problem #59

Dec 012019

Grand Cherokee

  • miles
My vehicle has a knocking in the engine my vehicle only has 26, 000 miles that should not be happening. I have my oil changes every three thousand miles..

- Howard Beach, NY, USA

problem #58

Jan 022020

Grand Cherokee

  • miles
I took the vehicle to towbin Dodge in North las vegas for a check engine light. Are used an extended warranty service to get the car looked at and repaired. The maintenance representative advised me that there was an open recall for the omissions on the diesel engine. I was aware of the eco-diesel recall and had decided not to take advantage of this recall. I was prepared not to receive the $3000 that diamond Chrysler Fiat was offering for customers to get this done. I advise matt the maintenance representative not to accomplish the recall.when my wife went to go pick up the vehicle to our surprise the recall was performed. Matt and the service manager jesus admitted to their mistake of accomplishing the recall without our authorization. I have asked him to revert the software to the manufacture default and they are not able to accomplish it. I have spoken to the district service manager robert. I asked robert to buy the vehicle back for me because I do not want itanymore. He said he would coordinate with damian Chrysler Fiat to see what could be done about this. I would like some assistance in coordinating with the manufacture of the vehicle to get it bought back.

- Las Vegas, NV, USA

problem #57

Jan 032020

Grand Cherokee

  • 60,000 miles
Parked the car on a rainy night post a 6 hour drive. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not start. Called aaa and they sent out the battery truck. Aaa battery voltmeter check revealed an initial read of 10.9 volts; then went to 0.9. jump start would not take. Car completely dead except for power seats, which continued to work. Had to tow vehicle to dealership who ultimately determined that body control module had malfunctioned. Similar reports and a recall for this body control module same malfunction due to wiper blades on dry glass in 2011-2014 models.

- Needham, MA, USA

problem #56

Jan 012020

Grand Cherokee

  • 70,000 miles
Ecodiesel turbo lag can be hazardous, 2-3 second delay. I will not let anyone else drive it due to concerns of getting hit or hitting someone.

- Matthews, NC, USA

problem #55

Dec 302019

Grand Cherokee

  • 70,000 miles
My 2015 Jeep Grand Cherokee has 70,000 & the radiator is leaking. My dealer & local mechanic told me the radiator needed to be replaced. My dealer told me that they have had so many Jeep's in with the same radiator issues that they now keep the radiator in stock. It is going to cost $1100 to have the radiator replaced. If so many Jeep's are having the same issue why has a recall not been issued. I have never had a radiator fail in any of my vehicles before 100,000. Jeep should at least cover part of the cost.

- Knoxville, IA, USA

problem #54

Aug 012019

Grand Cherokee

  • 114,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the engine failed to start. The only indicator illuminated on the instrument panel was the "service electric brake system". the contact also stated that the passenger side headlight blinker failed to operate. The contact took the vehicle to an independent mechanic who replaced the fuel pump, body control module, and computer. The repair did not correct the failure. The vehicle was towed to Chrysler Dodge Jeep Ram Fiat of bay ridge (8825 5th ave, brooklyn, NY 11209-5901) where it was diagnosed that the fuel pump connector failed. The vehicle was not repaired. The manufacturer was contacted. The contact stated that the vehicle was not included in NHTSA campaign number: 19V813000 (electrical system). The approximate failure mileage was 114,000.

- Brooklyn, NY, USA

problem #53

Nov 282019

Grand Cherokee

  • 45,000 miles
When first starting the car it would stumble & stall & stop. After a number of starts it would keep running if I kept my foot on the gas pedal. Finally it was running so it could be driven home, but at times it would stumble & stall, at at time almost no acceleration. I had to keep 1 foot on the gas pedal to keep the car running. The car was taken to a repair shop, where it remains. The trouble was diagnosed a fuel pump failure. Previous model Jeep have had the same problem and were recalled

- Burr Ridge, IL, USA

problem #52

Oct 302019

Grand Cherokee

  • 104,000 miles
Memory seats no longer work, therefore causing my seat to be out of whack and I can not sit right. My engine began to make a ticking noise out of nowhere, meaning something is wrong. One headlight is out but isn't and causes my bright to be on at all times. When using my light I now cannot use my actual brights.

- Toulon, IL, USA

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