The passenger side headrest deployed. The car was sitting in the driveway. No one was hurt. It appears that the plastic pieces clamped on to the metal bar that was holding the headrest closed broke, causing the headrest to open. I notified Jeep customer care and they told me someone would call me concerning my case and I have not received that call at this time.

- The Villages, FL, USA

The headrest on my Jeep popped forward suddenly and unexpectedly while parked. This appears to have been caused by a failure of the plastic parts of the whiplash mitigation system built into the seat. While the seat was unoccupied at the time I feel this would have caused injury had someone been in the seat.

- White Plains, NY, USA

My cars driver side headrest deployed when I started the car in my driveway in park.

- Hudson, FL, USA

We had just left home on a family trip, traveling at highway speeds. The passenger headrest violently sprang open, striking myself in the head. We were a lie to get the vehicle stoped, looked the whole vehicle over to make sure nothing could have cause the headrest to release like that. The headrest plastic that locks into the safety release had broken due to deterioration of the plastic. Luckily it wasn't the driver side because it possibly could have caused a wreak/loss of life. Still waiting on manufacture to resolve the issue.

- Williamson, WV, USA

Passenger active headrest deployed while vehicle parked, will not reset. These vehicles have an active headrest system that is designed to deploy forward in the event of a crash but the plastic housing that keeps it in place has crumbled and made the headrest leap forward in the deployed state and will not go back into position and hold.

- Kinston, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 15 mph, the front passenger's head rest inadvertently deployed without a crash. There was no warning lights illuminated. The contact stated that there were no injuries. The vehicle was taken to elmwood Chrysler Dodge Jeep Ram located at 625 taunton ave, East providence, ri 02914, (401) 438-0400, where the vehicle was diagnosed and the contact was informed that the head rest needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 63,000.

- Cumberland, RI, USA

While driving on the highway, the passenger active headrest deployed. There was no accident. Passenger was hit in back of the head and scared by the noise and impact of the headrest. After arriving at destination, was able to inspect the headrest and can see that a piece had broken within the headrest.

- Dover, NJ, USA

The ahr on the drivers side just went off while driving highway speed. There was no accident or hard braking just driving.

- Myrtle Beach, SC, USA

Headrest just popped out on drivers side. 2015 Jeep Grand Cherokee.

- Chapin, SC, USA

I was sitting in the car in the parking lot and was about to start the car and all of sudden the driver headrest suddenly popped open. It smacked me in the head. There was no accident or nothing unusual to cause it to happen. I am hoping there is a recall on this problem and it gets fixed, it was not my fault at all. Thank you.

- Lakeland, FL, USA

While driving on the highway at 55mph the active safety head restraint deployed, slamming the back of my head. I was able to pull over but stunned and this could have resulted in a high-speed collision. There was no impact or no triggering event to this. A preliminary call to a dealership indicates this is "somewhat common" and is not under warranty at over $700 for repair. I believe this is an clear manufacturing defect on a feature that can directly cause injury or result in an accident. Like an airbag, this device should be under recall for random deployments.

- Manitou Springs, CO, USA

Passenger side headrest safety feature deployed at low speed. I was backing up in front of neighbor home on cul de sac.not involved in any collision or impact. This is on a 2015 Jeep Grand Cherokee

- Pittsburgh, PA, USA

While driving the headrest hit me in the back of the head. I was driving in town therefore was quickly able to stop my vehicle to see what had happened. The headrest was deployed. I drove it home to show my husband & he said there was an air bag that had deployed. Had I been driving any faster I could have very well wrecked my car, as I thought at 1st someone was in my back seat. I have been unable to find a recall on the headrest but have seen recalls on earlier years. Please advice me what to do about this. The Jeep dealership surely will replace the headrest? thank you

- Gibson City, IL, USA

Passenger headrest safety feature deployed overnight while the vehicle was parked inside our garage. The plastic on the inside of the headrest is broken and the headrest can not be reset.

- San Marcos, TX, USA

Passenger seat head rest airbag deployed while vehicle was stopped at a light

- Washington Terrace, UT, USA

Passenger seat head rest air bag deployed while sitting in garage

- Hot Springs, AR, USA

The airbag light came on for no reason. It is a safety issue because airbags may not deploy in crash

- Newton, NH, USA

The passenger side active headrest restraint on my 2015 Jeep Grand Cherokee deployed while parked in my garage unoccupied. I took the vehicle to a local Chrysler dealer - they checked the computer and headrest and determined that the vehicle was not in an accident and a failed locking mechanism is what caused it to deploy. The dealer agreed to contact Chrysler on my behalf for a resolution. I was told by the dealer that Chrysler agreed to pay for half the cost of the repair - approximately $350. I agreed to pay the $350 only if they replaced both headrests which they declined. I am currently driving my vehicle with a defective headrest - hoping the second headrest does not fail also.

- Palm Harbor, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. While the contact's wife was driving 65 mph, the frontal driver's side head rest air bag deployed without warning. The driver sustained headaches, but was not injured. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 85,000.

- Hubert, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 65 mph, the front driver's side head rest air bag deployed. There were no warning indicators illuminated. There were no injuries. The contact was able to continue driving to his destination. The vehicle was taken to napleton clermont Chrysler Jeep Dodge Ram (located at 15859 fl-50, clermont, fl 34711, (888) 359-4237), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 65,000.

- Orlando, FL, USA