The navigation display in my jeep is starting to delaminate which is cause ghost touches and the screen will change on its own, mess with settings and it can cause serious safety issues and is distracting to the driver. This should be a recall and not the driver-??s responsibility to fix.

- Hilliard, OH, USA

2 Issue Related to Electrical/Lights: 1) The touch screen has delaminated. This started a while ago (appx. 2020) and was only an aesthetic issue until very recently. Appx. 3 months ago (3/2023) the screen started to have a "ghost button" where different things were being pressed. For example, music changed, seat warmers turned on/off, etc. The most dangerous of these issues was a dark screen turning bright, which can be blinding at night. Definitely a safety issue since some of the essential controls of the car are done here. 2) The "auto" high beams have stopped working (appx. 5/2023). They turn on when held with the "flashing" method, but when put into auto (where they stay on) they do not work. Certainly a safety concern.

- Redwood City,, CA, USA

My console is controlling itself and its causes risks while driving. The heated seats go by themselves and won-??t go off. Causing the inability to drive it in the summer since it-??s so hot. It self changes temperature, terrain, media, navigation settings on its own and i can-??t stop it. This is a serious issue and a defect in wiring. There should be a recall issued to fix this issue. I-??ve read several complaints for this exact issue.

- Schaumburg , IL, USA

ECM/PCM

- New York , NY, USA

My radio touchscreen will do things on its own, it will adjust my heating and cooling, my setting, flip from radio, Bluetooth, usb. Call people and just like freak out. And i have no control over it and it wont stop. I have only had my car since February and it also only has 50,000 miles on

- Springfield , OH, USA

Car caught on fire while engine was off

- Cleveland, TX, USA

While driving the vehicle it shut off and would not start unless the vehicle was jumped. This happened twice in the middle of the highway, extremely dangerous my children were in the vehicle and other vehicles had to swerve to avoid contact with my vehicle. I took the vehicle back to the dealer that i purchased the vehicle from and they could not figure out the issue. My vehicle is currently with another independent dealer, i changed both batteries, i changed the alternator, checked all of the fuses and checked the relay switches and the vehicle still will not start without a jump and it will only run for a day without needing a jump. No warnings, it just happened.

- Philadelphia , PA, USA

UConnect 8.4 touchscreen just started going crazy like someone was constantly pressing multiple buttons without stopping. Makes it totally unusable. Distracting driver.

- Coronado, CA, USA

Communication screen started to delaminate and causes ghost touching. I can be driving along and the radio plays or changes stations, it has dialed contacts, etc. Without me touching the screen. When it happens it requires special attention such as trying to cancel a call being made or turning off the radio.

- Haines City, FL, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that she noticed a burning odor while operating the heating system. The contact then stated that she noticed smoke coming through the vent. No warning lights were illuminated. The contact stated that she was concerned for her safety. The vehicle was taken to an independent mechanic where no failure could be determined. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Winnsboro, SC, USA

8.4-?? unconnect touch screen radio is bubbling. This bubbling causes the touch screen to select randomly. It will change climate control setting, screen settings, turn the radio on, turn seat heaters on, manipulate the navigation system. This becomes a large distraction while on the road and is extremely dangerous. This is a known issue with these radios in several Jeep/Dodge/Chrysler/Ram models. We have taken the vehicle to the dealer and asked for this safety issue to be addressed. They have responded that we are responsible to fix at our own cost.

- Boise, ID, USA

My communication screen started to delaminate and causes ghost touching. I can be driving along and the radio plays or changes stations, it has dialed contacts, etc. without me touching the screen. When it happens it requires special attention such as trying to cancel a call being made or turning off the radio. Online searches seem to indicate this is a common issue with Jeeps and Chrysler products around the model year 2018. Naturally, the car company is hands off but my research suggested informing NHTSA as you may want to monitor how often this happens. Thank you.

- Dracut, MA, USA

The uconnect system has been malfunctioning. The uconnect system has all functions for radio, climate control, system functions, Phone, backup camera, gps, etc. the system started randomly making phone calls, switching radio channels, wanting to connect or disconnect devices, displaying the rear view camera and gps screen jumping around giving misleading directions all occurring while driving. We took the car in to see if it can be fixed. Jeep dealer advised a new system was needs at a cost of $1500. Jeep is unwilling to correct the condition without replacing the unit but there is no guaranty the issue won-??t reappear. Most recently there was a software push that will not load due the internal system error. Creating another distraction with a recurring error code popping up due to update failure.

- San Luis Obispo, CA, USA

I have a 2018 Jeep Grand Cherokee Overland Edition. The laminate is coming away from the radio screen and it keeps showing an "adjust clock message" and "morse code" like beeping. It is a complete distraction. Due to the laminate coming away from the screen the unit starts overriding the driver choices, like the handsfree features, radio, heated seats, etc. This is a safety issue with the car controlling things the driver should be. It's been going on now for a month.

- Beaverton, OR, USA

Control screen is delaminating causing ghost controls and making it impossible to adjust or turn on/off climate controls- AC, heating, dehumidifier-?? making it UNSAFE to drive. In addition radio stations jump from one to another - a mere distraction in comparison to the climate control problems Please recall !!

- San Rafael , CA, USA

The touch screen on the info-tainment head unit is delaminating which is causing the screen to register touches that did not occur. These "ghost" touches are resulting in the head-unit changing settings, starting navigation without prompt, and making phone calls. The un-prompted phone calls has been particularly distracting as there is no means to hang up and has forced me to the side of the road several times to try and end the call. On occasion, the system has made calls to 911 without me prompting it. These incidents have made driving with the head unit operating un-safe

- Medford, MA, USA

Radio does not work properly. The radio jumps around all setting, and makes calls if cellphone is connected.

- Rockford, IL, USA

Screen de-laminated, causing ghost touching and different radio stations to be selected nonstop, volume to increase/decrease without the ability to manually intervene, called 911 by itself while driving the vehicle.

- Media, PA, USA

Screen delamination of the connect screen has started causing severe ghost touching. Making the system useless and distracting. Unable to use handsfree systems, navigation, radio, or access vehicle settings including the jack mode for the air suspension. On my vehicle it has not been diagnosed by the dealer but this is a known and common issue with this system for 2018 and 2019 and fca\stellantis needs to be forced into a recall for this.

- Jacksonville, FL, USA

There is an electrical failure that causes the blinkers to stop working, shortly after noticing this issue the vehicle will fail to start after travelling to my destination. This has happened more than twice and there are no recalls shown for the "Limited" version of this vehicle. The standard edition seems to have confirmed recalls for the same issues that the Limited version is experiencing. A mechanic has described an electrical short circuit. I encourage looking into the different models of the 2018 Jeep Grand Cherokee in which you'll definitely find the same safety issues described online by many others. These repairs need to be addressed and repaired by the manufacturer. Thank you!

- San Diego, CA, USA